A & N Aerials Ltd

69 Stoke Road, Hoo
Rochester
Kent
ME3 9BE

51.4213, 0.5650

Aerials & Satellites

Listed under:  CCTV Installation & Service, Home Entertainment Installation, Radio Aerial Installation, TV Aerial & Satellite Installation
100% recommended   Rating 10/10
3 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 3 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Arrived when arranged, diagnosed the fault and replaced the faulty split unit - all the while explaining what he was doing. All in all, a most courteous and efficient job. "   more
 
" Professional, friendly and knowledgeable of the work to be carried out Highly recommended."   more
 
" Great Service, very reasonably priced. Would use this company again. Absolute A Star Service!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 22 Jun 2016
Recommended by customer in ME8
51.3446, 0.5907
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Diagnose and repair fault with Freeview sugnal

"Arrived when arranged, diagnosed the fault and replaced the faulty split unit - all the while explaining what he was doing. All in all, a most courteous and efficient job. "
 
 
 
 


Review 19 Jul 2015
Recommended by customer in RH8
51.2542, 0.0052
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cabling and setting up of an external TV

"Professional, friendly and knowledgeable of the work to be carried out Highly recommended."
 
 
 
 


Review 15 Jul 2015
Recommended by customer in DA12
51.4368, 0.3740
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Aerial Cable Repair

"Great Service, very reasonably priced. Would use this company again. Absolute A Star Service!"
 
 
 
 

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