Ayre Heating & Plumbing Ltd

69 Beckett Close, Etherley Dene
BISHOP AUCKLAND
County Durham
DL14 0SX
54.6561, -1.7034

Bathrooms

www.ayreheatplumb.co.uk

info@ayreheatplumb.co.uk

01388 664 675

07966 475 130

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Plumbers / Plumbing, Renewable Energy

100% recommended: 9.7/10
39 reviews since 2011

Satisfaction Ratings

Overall Rating		9.7/10

Quality		9.6/10

Tidy		9.6/10

Service		9.7/10

Value		9.8/10



Good Practice

Charges	94%

Timing	97%

Payment	91%

Reliable	100%

Invoice	91%

Guarantee	85%

Recent Reviews

" Overall very good work and reliable. Good at considering the work which needs to be done and coming up with solutions to problems." more

" Very pleased with the work carried out. This firm were very professional reliable and considerate. The price was extremely competitive and they left m...." more

" The firm were very helpful, friendly & professional." more

" Job done & completed satisfactory. Clean & pleasant." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Ayre Heating & Plumbing Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 11 May 2012 Recommended by customer in Durham, DH7 54.7370, -1.6597 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £3008

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Installation and new pipe for bathroom and shower room. Annual service of gas fire and boiler.

"Overall very good work and reliable. Good at considering the work which needs to be done and coming up with solutions to problems."

Review 13 Mar 2012 Recommended by customer in Durham, DH6 54.7325, -1.5227 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £2185

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New combi boiler fitted. Old back boiler & tank removed & old line blocked off.

"Very pleased with the work carried out. This firm were very professional reliable and considerate. The price was extremely competitive and they left my house tidy & moved everything back to where it was. Excellent & will definitely recommend!! Thank you"

Review 2 Mar 2012 Recommended by customer in Newton Aycliffe, DL5 54.5975, -1.5608 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £105

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		8/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal & disposal of old toilet & replace with new one (own toilet provided).

"The firm were very helpful, friendly & professional."

Review 1 Feb 2012 Recommended by customer in Bishop Auckland, DL14 54.6544, -1.6539 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £30

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Gas fire service.

"Job done & completed satisfactory. Clean & pleasant."

Review 24 Dec 2011 Recommended by customer in Spennymoor, DL16 54.6903, -1.6084 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £45

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New combi boiler fitted Nov 2009 and serviced Nov 2010 Dec 2011.

Review 18 Dec 2011 Recommended by customer in Spennymoor, DL16 54.6934, -1.6069 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £2200

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New heating system.

"A fair price, good job, did what they said they would do (a rare find in the building trade!)."

Review 21 Nov 2011 Recommended by customer in Bishop Auckland, DL14 54.6564, -1.7058 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £2100

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supply and installation of combi boiler, magnaclean, single radiator by Ayre Heating and Plumbing Ltd.

"A job very well and tidily done."

Review 2 Nov 2011 Recommended by customer in Bishop Auckland, DL13 54.7315, -1.8845 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £75

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Annual service of gas boiler and fire.

Review 2 Nov 2011 Recommended by customer in Bishop Auckland, DL14 54.6448, -1.6816 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £1400

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removed old boiler system. Supply & install Vitodens 100 26kw combi boiler. Supply & install Magnaclean filter. Supply & install of pray room stat, paints & labour.

"Very pleased with my new system. I was happy to leave the house while. Work was done and came home to find it clean & tidy."

Review 26 Oct 2011 Recommended by customer in Crook, DL15 54.7137, -1.6848 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £50

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler service and pipe leak on sink.

"Very polite and helpful service."

Review 15 Oct 2011 Recommended by customer in Crook, DL15 54.7196, -1.7560 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £90

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler service, new washer to tap, gas fire service.

"Reliable, trustworthy, friendly. Would recommend will be using again."

Review 23 Sep 2011 Recommended by customer in Bishop Auckland, DL14 54.6607, -1.6745 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £50

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Disconnect and reconnect gas cooker.

"Very polite"

Review 21 Sep 2011 Recommended by customer in Durham, DH1 54.7968, -1.5763 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £75

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Servicing of gas boiler & fire.

"Unlike many tradesmen, they replied quickly & politely to all requests, were quick to come, fair in price & their attention to detail was evident. Would recommend to anyone."

Review 13 Sep 2011 Recommended by customer in Crook, DL15 54.7106, -1.7613 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £45

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler serviced

"Very efficient, pleasant man."

Review 9 Sep 2011 Recommended by customer in Bishop Auckland, DL14 54.6534, -1.6877 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £45

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler serviced

"Efficient & friendly."

Review 3 Sep 2011 Recommended by customer in Crook, DL15 54.7089, -1.7443 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962

Satisfaction Ratings

Overall Rating

10/10

Show All


Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Customer Review

Review 21 Aug 2011 Recommended by customer in Bishop Auckland, DL14 54.6506, -1.6815 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £75

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Serviced boiler, serviced gas fire.

"Reliable & very thorough."

Review 18 Aug 2011 Recommended by customer in Bishop Auckland, DL14 54.6526, -1.6798 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £2400

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove old boiler, install new boiler (also supply), replace 1 radiator with a double radiator (supplied), take out old heater & install double radiator in it’s place (supplied also), supply & install new radiator valves on all radiators w house, supply & install magna clean.

Review 6 Aug 2011 Recommended by customer in Bishop Auckland, DL14 54.6626, -1.6735 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £35

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace water inlet on toilet.

Review 31 Jul 2011 Recommended by customer in Bishop Auckland, DL14 54.6637, -1.6693 business Ayre Heating & Plumbing Ltd http://www.referenceline.com/bathrooms-in-bishopauckland-ayreheatingplumbingltd-34962	Cost: £135

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of WC cistern, replacement of basin taps and waste.

"My old cistern had not been solidly fixed to the wall and the operation of it caused it to leak. Mr. Ayre fitted an air pressure operated system and fitted it very solidity to the wall. Very tidy."

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