Rab Corder Group

Station Yard
Castle Douglas
Dumfries & Galloway
DG7 1LA

54.9440, -3.9222

Bathrooms

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Bedrooms / Bedroom Fitters, Infranomic Heating, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.8/10
59 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 59 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Before ordering consultation was excellent. The workmanship second to none. So happy with our shower. I have already spread the word."   more
 
" The job was completed on time and to a very high standard. The planning and design was so easy and communication was excellent throughout the process. Lewis kept me up to date with the plans, worked v...."   more
 
" Fantastic job done. The men were first class and obviously very experienced. Murray pointed out that our original choice of shower was off center and would look odd - replacement was delivered within ...."   more
 
" Extremely professional organisation. Well planned at all stages. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 92%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
Ally 4
bathroom 5
bathrooms 2
Best 2
brilliant 2
class 2
clean 2
communication 2
complaints 3
Corder 14
courteous 4
customer 3
definitely 3
delighted 5
excellent 21
finish 3
finished 6
good 6
great 6
happy 6
hard 8
helpful 3
highly 4
informed 3
initial 3
neat 5
original 3
pleasant 5
pleased 5
plumber 3
professional 9
quality 3
rab 15
really 3
recommend 13
recommended 3
resolved 3
result 5
satisfied 3
service 7
shower 4
standard 8
tidy 8
tradesman 3
workers 3
working 3
workman 3
workmanship 4
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Feb 2018
Recommended by customer in PG6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New shower.
 
Cost: £2459

"Before ordering consultation was excellent.
The workmanship second to none.
So happy with our shower.
I have already spread the word."
 
 
 
 
Team:
Shaun
 
 
 


Review 29 Jan 2018
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0946, -3.5639
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
En-suite bathroom refurbishment.
 

"The job was completed on time and to a very high standard. The planning and design was so easy and communication was excellent throughout the process. Lewis kept me up to date with the plans, worked very hard and left everything tidy.
I love my new en-suite. Would recommend Rab Corder bathrooms."
 
 
 
 
Team:
Lewis Rab
 
 
 


Review 2 Jan 2018
Recommended by customer in DG3
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.2079, -3.7138
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bathroom, remove bath and install shower, sink and WC. Including wall paneling, floor tiles, etc.
 
Cost: £6000

"Fantastic job done. The men were first class and obviously very experienced. Murray pointed out that our original choice of shower was off center and would look odd - replacement was delivered within 24 hours! Nothing was too much trouble and everything was very well organised from the initial visit to completion of work. "
 
 
 
 
Team:
Murray George Keith
 
 
 


Review 15 Nov 2017
Recommended by customer in DG6
54.8463, -4.0388
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely revised shower room.
 
Cost: £6000

"Extremely professional organisation. Well planned at all stages. "
 
 
 
 
Team:
Ally Craig Paul Tommy Keith
 
 
 


Review 9 Nov 2017
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.9463, -3.9245
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Under stair cloakroom refurbishment.
 
Cost: £1887

"All aspects of the job were carried out timeously and efficiently leaving a neat and tidy job. "
 
 
 
 
Team:
Paul Redden
 
 
 


Review 1 Nov 2017
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.1083, -3.5826
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom refurbishment. New bath installed and shower, flooring, ceiling and wall panels, WC, etc.
 
Cost: £6000

"We're really delighted with our new bathroom, it has been totally transformed! The work was carried out, from start to finish, to an exceptionally high standard. Ally deserves a big thank you for the excellent job he did. He was a pleasure to have in our home - highly recommended! "
 
 
 
 
Team:
Ally
 
 
 


Review 18 Oct 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0746, -3.5919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refurbishment including electric shower, bath, paneling, etc. Toilet and sink unit, towel rail and flooring.
 
Cost: £3970

"Very happy with the end result. Extremely hard working, pleasant man who did work (Craig) and paid great attention to finishing touches. "
 
 
 
 
Team:
Eraig Darren
 
 
 


Review 10 Oct 2017
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.0960, -3.5817
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom re-fit, removal of old bathroom, wall coverings and flooring.
 
Cost: £5487

"Excellent customer service. Was expensive but quality is excellent. Fitter Murray worked hard ensuring we were always left with a toilet as it our only bathroom.
Worth every penny and all completed well within the 5 day estimate and finished to high standard. "
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
54.9304, -3.8265
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom.
 
Cost: £4000

"Very professional job. Workers knew what they were doing and kept us informed. Would recommend to anyone."
 
 
 
 
 
 


Review 17 Aug 2017
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.0068, -3.7284
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom.
 

"Excellent workmanship, hard workers."
 
 
 
 
 
 

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