M & M Bathrooms & Kitchens

152 Arbroath Road
Dundee

DD4 7PY

56.4736, -2.9275

Bathrooms

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers
99% recommended   Rating 9.7/10
228 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 228 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work was done quickly, cheerfully and well."   more
 
" I can only praise M and M bathrooms for all aspects of the work, from planning to completion. The space was not an easy one and numerous visits were made. The bathroom fitters themselves were fast, ef...."   more
 
" This is a company which works as a team, from initial enquiry through to post installation inspection. "   more
 
" Staff were helpful and friendly Fitter was helpful and explained everything."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
arrived 10
bathroom 33
bathrooms 18
class 12
clean 11
definitely 11
Delighted 30
design 21
detail 10
efficient 17
excellent 60
explained 10
extremely 12
finish 26
finished 20
Fitter 11
friendly 32
Gina 23
good 27
Great 29
happy 25
hard 13
helpful 47
highly 29
informed 10
installation 19
kitchen 10
Peter 11
pleasant 11
pleased 29
professional 41
project 11
quality 12
recommend 47
recommending 12
result 15
satisfied 11
service 42
shower 12
showroom 19
standard 34
superb 10
team 32
thanks 10
tidy 29
Tim 19
workmanship 15
workmen 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Mar 2019
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3135, -3.0048
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom fittings replaced, new flooring, mirror, cupboard.
 
Cost: £5000

"Work was done quickly, cheerfully and well."
 
 
 
 
Team:
Kevin Kenny
 
 
 


Review 6 Mar 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.4099, -3.0196
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete refurbishment of bathroom and upgrade on ensuite shower.
 
Cost: £8972

"I can only praise M and M bathrooms for all aspects of the work, from planning to completion. The space was not an easy one and numerous visits were made. The bathroom fitters themselves were fast, efficient, tidy and a pleasure to have in the house. "
 
 
 
 
Team:
Garry
 
 
 


Review 5 Mar 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4680, -2.8833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of main bathroom and en-suite showroom.
 
Cost: £11400

"This is a company which works as a team, from initial enquiry through to post installation inspection. "
 
 
 
 
 
 


Review 15 Feb 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4895, -2.9388
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom replacement
 
Cost: £6600

"Staff were helpful and friendly
Fitter was helpful and explained everything."
 
 
 
 
 
 


Review 15 Feb 2019
Recommended by customer in DD7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5018, -2.7202
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen
 
Cost: £9000

"Very good service, 2 door handles missing but came 2 days later and staff fitted them.
Very happy"
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4714, -2.9350
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Converted 2 cupboards into shower room
 

"M and M did a fabulous job we were also impressed with SSJ installations who fitted it we got the best price and design. "
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4865, -2.8149
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Revised bathroom layout. Remove all fixtures and fittings reposition shower, Whb and WC. Supply and fit wall cladding, flooring, ceiling and tiles, shower unit Whb, WC and units
 

"Professional approach from beginning to end. Help, advice and support with design, very easy to adjust and include items. TJS installer, absolute pleasure to watch a craftsman at work. Conscientious approach to each task. Finished to a high standard. Likes Ten. Can't recommend him highly enough, a true craftsman."
 
 
 
 
 
 


Review 18 Dec 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4935, -2.9091
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of kitchen
1) Remove old kitchen
2) supply & fit new kitchen.
 
Cost: £14000

"Andrew and Rebecca designed the kitchen and they were great.

Gareth Jones with his team of joiners, Plumber, electricians and gas engineer were outstanding and Brilliant top tradesmen who were professional, top class at their trade and supplied and fitted our new kitchen. We are over the moon with the workmanship by all the tradesmen, could not of asked for a better team a superb job."
 
 
 
 
Team:
Andrew Gareth
 
 
 


Review 2 Dec 2018
Recommended by customer in PH2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.3931, -3.2177
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath room complete over hall to showeroom.
 
Cost: £4000

"All work carried out to a very high standard. All staff great no push for sale would recommend them and give a reference to any person looking to use them. "
 
 
 
 
 
 


Review 27 Nov 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.472148, -3.038863
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refurbishment. Take our bath, fit shower and cubicle, new toilet, sink, towel rail, wet walling, flooring, ceiling panel and lighting.
 
Cost: £5679

"Excellent !
Would definitely recommend. Every single member of staff efficient, helpful and friendly. Professional installation team. Everything just perfect!."
 
 
 
 
 
 


Review 20 Nov 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4104, -3.0421
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
. New Shower
. Bush Board
. Bathroom furniture installed
. New toilet
. New floor tiles.
 
Cost: £7042

"M & M Bathrooms gave a personal service from the start.
From design to installation Peter -was always prompt -professional - Hardworking and very skilled in plumbing and joinery work.
He was always methodical and tidy in his work."
 
 
 
 
 
 


Review 28 Oct 2018
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.3246, -3.0167
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbished.
 
Cost: £5947

"Total satisfied. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5642, -2.5919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom renovation.
 
Cost: £6000

"Would highly recommend M & M Bathrooms. Our rep was Mel who couldn't do enough for us, she was very helpful helping us choose things.
Tim Smith from TJS plumbing did the work to a very high standard. Went above and beyond our expectation. Very happy with our new bathroom. "
 
 
 
 
Team:
Mel Tim
 
 
 


Review 24 Oct 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.5381, -3.0823
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing bath, shower, whb, toilet, radiator, extractor fan, flooring coving and skirting boards.
Install new flooring, ceiling, lights, bath, shower, whb and units, toilet, radiator, extractor fan, wet wall x 3 walls, plaster with wall, LED mirror. New electric switch board.
 
Cost: £8049

"Excellent service from start to finish:
Andrew'w initial survey to measure up and advise on what we could change in the bathroom.
Gary's advise in the showroom when it came to choosing the suite, shower, flooring etc
Peter installed everything in 6 days. Was punctual every day and kept us informed on progress each day.
Very impressed with customer service at all stages of the installation of our new bathroom."
 
 
 
 
Team:
Peter Andrew Gary
 
 
 


Review 2 Oct 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4698, -2.9133
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove all old bathroom and replace with new units.
 
Cost: £5404

"All staff at showroom very helpful and the fitter was excellent. A very good job well done. "
 
 
 
 
 
 


Review 1 Oct 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4809, -2.8673
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bathroom completely.
 
Cost: £6500

"Did a great job wife very pleased with result. No issues to resolve did exactly what they said they would do!
Delighted "
 
 
 
 
 
 


Review 17 Sep 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4936, -3.0070
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom renovation ceiling panels, light fitted, room fully wet walled. Shower, shower tray, sink, vanity unit, mirrored cabinet, toilet pan with unit all built in and new flooring layed.
 
Cost: £5390

"Excellent service. Andrew measured, mark did planning and pricing. Very professional lovely girl in shop. Showed us many different options. Gareth, Brian and the team were very professional, friendly and respectful. They have done a wonderful job and I happily recommend them. "
 
 
 
 
Team:
Gareth Brain
 
 
 


Review 28 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4767, -2.9028
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1990

"Very happy. "
 
 
 
 
 
 


Review 16 Aug 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4697, -2.9522
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom
 
Cost: £7000

"I am extremely pleased with my finished bathroom.

Peter is an exceptional worker, just works away until job is done.

No hesitations in recommending him to anyone. "
 
 
 
 
Team:
Peter
 
 
 


Review 15 Aug 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4582, -3.1090
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A completely new bathroom.
 
Cost: £8853

"We were extremely satisfied with the way the work was carried out. We were delighted with the finished job. All works carried but efficiently by a professional but friendly team. As the work went along, consultation continued and suggestions made in the light of the team's experience.
Much appreciated."
 
 
 
 
 
 

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