M & M Kitchens, Bedrooms & Bathrooms

78-82 Albert Street
Dundee

DD4 6QH

56.4699, -2.9580

Bathrooms

Listed under:  Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.8/10
27 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 27 reviews since 2017
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bathroom was fitted to a high standard. The guy did a beautiful job. Would recommend M.M bathrooms in a minute."   more
 
" Job was done well and I would use the company again. Excellent."   more
 
" Work was carried out to high standard. Plumber Tim J Smith was excellent at all work carried out and went out of his way to make sure it was all done to our satisfaction. Left area clean and disposed...."   more
 
" Work completed with minimum of fuss. Good people to have in the house. Any problems sorted out quickly."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 92%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 84%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
Bathroom 3
bathrooms 4
beautiful 2
clean 3
Excellent 6
family 2
finish 3
friendly 3
friends 3
Good 3
great 5
happy 5
helpful 2
installation 4
J 2
K 9
kitchen 3
M&M 2
minimum 2
neat 2
nice 2
Peter 2
Prices 2
problems 2
professional 5
quality 3
recommend 7
result 2
round 2
satisfaction 3
satisfied 2
service 4
shower 2
Smith 2
standard 9
sure 2
team 3
tidy 4
Tim 3
tremendous 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 May 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4719, -2.9319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom refit.
 
Cost: £6300

"Bathroom was fitted to a high standard. The guy did a beautiful job. Would recommend M.M bathrooms in a minute."
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4591, -3.0015
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace shower in bathroom.
 
Cost: £1400

"Job was done well and I would use the company again.
Excellent."
 
 
 
 
 
 


Review 26 Apr 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
56.4936, -2.9607
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bath removal, shower fitted.Wet wall and flooring.
 
Cost: £3200

"Work was carried out to high standard.
Plumber Tim J Smith was excellent at all work carried out and went out of his way to make sure it was all done to our satisfaction. Left area clean and disposed of all rubbish.
Absolutely satisfied."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4761, -2.9072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom. Fitting wet wall. Removing bath. Fitting shower base and screen, drainage, new toilet and basin.
 
Cost: £4800

"Work completed with minimum of fuss. Good people to have in the house. Any problems sorted out quickly."
 
 
 
 
Team:
Stuart
 
 
 


Review 19 Apr 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4958, -2.8919
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom installation.
 

"First class service throughout the whole process from start to finish.
High quality standard of work and ethic from Peter during the installation period.
We will be using M & M Bathrooms for our other bathroom upgrades in the near future."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4790, -2.9389
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new bathroom including new tiles, bath, toilet, basin and partition.
 
Cost: £4500

"Gary is very friendly and easy to talk to. The work is done in high standard.
I will use them again and referred to my family and friends. You will never regret that you have them to fit your bathroom. Highly recommendable. "
 
 
 
 
Team:
Stuart Kenny
 
 
 


Review 8 Mar 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4509, -2.8869
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remodel utility room.
 
Cost: £9892

"We are very happy with our new utility room and with the standard of work, professionalism and approach. The attention to detail from the installation team was great. They were courteous and tidy as well."
 
 
 
 
Team:
Rebecca Scott Andrew
 
 
 


Review 7 Mar 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4999, -2.7340
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bath with large shower cubicle and new electric shower and wet-wall.
 
Cost: £2504

"Showroom staff very helpful, Peter who installed the shower,cubicle + wet-wall took great care and did a beautiful job.
Very happy with the result. "
 
 
 
 
Team:
Gary Showroom Peter Installer
 
 
 


Review 14 Feb 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4697, -2.9256
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of baths washhand basin.
Fit a Waligin shower with wet wall and glass screen.
 
Cost: £3300

"Work was completed to our satisfaction. End result is very nice indeed."
 
 
 
 
 
 


Review 14 Dec 2017
Recommended by customer in DD11
 My Age: 70 + 
 I have known this business: Under 1 year 
56.5622, -2.5694
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fully fitted kitchen.
 
Cost: £8472

"Excellent workmanship from day 1 very clean and tidy. Cannot fault any aspect of the work from design to completion."
 
 
 
 
Team:
Rebecca Garaths Team
 
 
 


Review 17 Nov 2017
Recommended by customer in PH18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.7656, -3.8395
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Got a new kitchen.
 
 
 
Team:
John Scott Mark
 
 
 


Review 21 Aug 2017
Recommended by customer in DD9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.7386, -2.6681
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new kitchen units, appliances, worktops after removing old. Removing cupboard and plaster in readiness for american freezer.
 
Cost: £12425

"Very pleased with final outcome kitchen is lovely."
 
 
 
 
Team:
Ssj
 
 
 


Review 16 Aug 2017
Recommended by customer in DD8
 My Age: 70 + 
56.6386, -2.9052
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very helpful and obliging tradesman."
 
 
 
 
 
 


Review 17 Jul 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4768, -2.9057
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New work tops sink and taps hob.

New cuboard handles.
 
Cost: £2529

"Very satisfied with the finished results."
 
 
 
 
 
 


Review 5 Jul 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4686, -2.9487
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1843

"The work was very good and work man was good and Gina was very nice with me and all so very good and I had a shower 3 years ago from them and they don a very good job and had been fair on the price."
 
 
 
 
Team:
Gina Garv Irons
 
 
 


Review 19 Jun 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4878, -2.9796
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen.
 

"Prices were via M&M kitchen."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4878, -2.9796
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ensuite bathroom and bedroom floor.
 

"Prices were via M&M kitchen and bathrooms.
We added bedroom flooring and were let down twice on agreed dates.
However work was of the highest quality."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4912, -2.8989
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement kitchen and bathroom. Fully fitted kitchen installed. Full bathroom/shower unit installed.
 
Cost: £15000

"Great service. Good explanation of options, costs, work to be done and time schedule.
Great value for money, quality materials and excellent workmanship.
A great professional job all round. "
 
 
 
 
Team:
Ssj Scott
 
 
 


Review 5 Jun 2017
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4667, -2.8617
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom renovation.
 
Cost: £7977

"Having already received 2 quotes elsewhere, I contacted M & M for a 3 AM from the moment I called I knew I wanted to go with them. All staff are very professional and provide excellent advice. The installation team were tremendous. Both M & M and SSJ installation went above and beyond. From a customer with high standards, I would thoroughly recommend. "
 
 
 
 
 
 


Review 15 May 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4583, -2.9941
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new bathroom, plus flooring, tiling and wet wall.
 
Cost: £6500

"We would recommend M & M plumbing to our best friends confident in the job they did for us.
They turned up on time and worked hard. They were happy and friendly and respected our home.
A job well done."
 
 
 
 
Team:
Scott Stewart Chris Sim
 
 
 

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