Spring Drives

Springview, Finchale Avenue, Brasside
Durham
County Durham
DH1 5SD

54.8067, -1.5564

Block Paving

Listed under:  Block Paving
100% recommended   Rating 9.7/10
112 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 112 reviews since 2006
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Steve and his team have done an amazing job of totally transforming the front area of our house. He gave us lots of advice and ideas beforehand and made sure we knew exactly what was involved and how ...."   more
 
" Good team of lads, worked very hard with minimum breaks. I would definitely recommend the firm to family and friends as they were done a fantastic job for us."   more
 
" Excellent job,Done by a team of professionals."   more
 
" Hardworking and courteous workers."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 95%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 5
attention 5
attitude 3
Building 3
class 4
clean 4
comments 3
Communication 3
definitely 7
delighted 5
design 5
detail 7
disruption 6
drive 5
drives 20
efficient 5
Excellent 43
Extremely 6
fantastic 5
finish 11
finished 12
friendly 18
friends 8
Good 21
happy 13
hard 15
Hardworking 9
helpful 7
highly 7
impressed 5
money 5
pleasant 8
pleased 9
polite 13
professional 16
quality 15
recommend 29
recommending 6
result 5
service 8
Spring 18
standard 16
Steve 11
team 13
tidy 6
value 5
workers 5
workmanship 9
workmen 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 May 2017
Recommended by customer in DH7

 I'm: Male 

54.7509, -1.6239
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New drive (from lawned area) and dropped kerb

"Steve and his team have done an amazing job of totally transforming the front area of our house. He gave us lots of advice and ideas beforehand and made sure we knew exactly what was involved and how much it would cost. He thought it would take around a week but actually completed the whole job in just three days. Every one of the team were so polite and friendly, were there on time each morning and worked their socks off from start to finish. Left everything so tidy before they left. Price was very reasonable for such a perfect finish. Absolutely over the moon and have no hesitation recommending this firm. Very professional team."
 
 
 
 


Review 16 Feb 2017
Recommended by customer in DH1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
54.8075, -1.5730
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaved driveway and patio.
 
Cost: £2600

"Good team of lads, worked very hard with minimum breaks. I would definitely recommend the firm to family and friends as they were done a fantastic job for us."
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in SR3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
54.8608, -1.4058
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double drive.
 

"Excellent job,Done by a team of professionals."
 
 
 
 
 
 


Review 2 Dec 2016
Recommended by customer in DH1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.7510, -1.5366
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relaying patio 1 x recessed manhole renew coping stones gravel.
 
Cost: £2650

"Hardworking and courteous workers."
 
 
 
 
Team:
Steve Lee Darren Andy
 
 
 


Review 16 Nov 2016
Recommended by customer in DH1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.7971, -1.5915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Nice to have workman that don't shout swear and play loud music."
 
 
 
 
 
 


Review 31 Aug 2016
Recommended by customer in DH6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.7743, -1.5099
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New block paving front drive to reduce the garden.
 

"Steve and his staff did a first job could not fault them. They were very polite and got the job done in no time. Just keep supplying them with tea and they will be ok! Going to have them back next year to do work on the back garden. Neighbours have commented on how lovely it looks. Good job & team."
 
 
 
 
 
 


Review 13 Jul 2016
Recommended by customer in DH1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.8046, -1.5676
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Block paved front garden. Removed lawn and old paving stones.
 

"Quality job done by a quality company. Extremely pleased with the outcome."
 
 
 
 
 
 


Review 7 Dec 2015
Recommended by customer in DH2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.8511, -1.5945
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large tegula drive, with considerable focus on angles of elevation to allow cars onto drive. The Kerb was also lowered.
 
Cost: £5800

"The week following completion of our superb drive, we had the windows changed and then made far more mess & stress than spring drives. All blacks were cut wet which made for a far clean installation. Steve Nixon is everything this is stated on his website - brilliant. And now a great friend!"
 
 
 
 
 
 


Review 7 Dec 2015
Recommended by customer in DH2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.8440, -1.5922
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden wall and paths.
 
Cost: £8000

"First class job."
 
 
 
 
 
 


Review 19 Nov 2015
Recommended by customer in DH1
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.7559, -1.5421
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New enlarged drive and pathway.
 
Cost: £3500

"We are extremely please with our new drive. Spring drives worked with extreme efficiency- they were quick, tidy, thorough and produced a really aesthetic pleasuring drive. My neighbours on either side have requested quotations and others in the village have admired the same."
 
 
 
 
 
 

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