Northerndales Fencing

1 Main Road, Eldon
Bishop Auckland
County Durham
DL14 8XB

54.6445, -1.6389

Builder

Listed under:  Builders, Decking, Fencing Contractors, Gardeners / Gardening / Garden Maintenance
100% recommended   Rating 9.8/10
37 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 37 reviews since 2007
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" It was a lot of work and the weather was bad but he worked hard and did a fantastic job. I will use this company again and recommend it."   more
 
" Good quality workmanship done in a professional manner."   more
 
" Work was completed in 3 days – the quality of work was excellent. Paul takes a great pride in his work and it shows I would have no hesitation in using Northern dale fencing again or in recommending N...."   more
 
" Outstanding work. Work done at time stated. Paul was extremely reliable and hard working."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 87%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 70%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
care 2
certainly 4
class 2
consulted 2
delighted 3
efficient 3
efficiently 2
estimate 2
exactly 2
excellent 7
extremely 2
fantastic 2
fence 2
fencing 2
Foster 2
friendly 3
Good 5
hard 5
helpful 3
highly 4
man 2
manner 3
Northern 2
Paul 4
pleasant 3
pleased 5
pride 2
professional 6
quality 7
recommend 9
reliable 2
satisfied 3
standard 3
working 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Aug 2015
Recommended by customer in DL14
54.6476, -1.6987
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip overgrown garden and remove waste.
 

"It was a lot of work and the weather was bad but he worked hard and did a fantastic job. I will use this company again and recommend it."
 
 
 
 
 
 


Review 31 Jul 2015
Recommended by customer in DH7
54.7976, -1.6857
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erection of garden fencing.
 

"Good quality workmanship done in a professional manner."
 
 
 
 
 
 


Review 23 Jan 2013
Recommended by customer in DL16
54.6924, -1.6193
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 21 meters of wooden fence.
 

"Work was completed in 3 days – the quality of work was excellent. Paul takes a great pride in his work and it shows I would have no hesitation in using Northern dale fencing again or in recommending NF to anyone who wants quality at an affordable price."
 
 
 
 
 
 


Review 20 Jan 2012
Recommended by customer in DL13
54.6731, -1.8851
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-fencing of a field with stock fencing (posts & netting) and creation of a new gateway.
 
Cost: £1478

"Outstanding work. Work done at time stated. Paul was extremely reliable and hard working."
 
 
 
 
 
 


Review 11 Aug 2011
Recommended by customer in DL14
54.6383, -1.7072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paving
 

"Mr. Foster’s professional advice prevented me from making a mistake which might have caused a drainage problem. I’m very grateful."
 
 
 
 
 
 


Review 18 Jun 2011
Recommended by customer in DL14
54.6546, -1.6518
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General garden tidying up erect fence.
 

"Northern Dales Fencing Mr. Foster did an excellent job, he was very professional and kept to his estimate, he arrived on time and worked hard through out the day. I would certainly recommend him."
 
 
 
 
 
 


Review 27 May 2011
Recommended by customer in DL14
54.6659, -1.6180
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old wire fence make & erect new fence with trellis. Remove shrubs & climbers and foliage from old fence and take away.
 
Cost: £337

"Fantastic job. Definitely use again and would recommend to others. First time – looked for companies on internet. "
 
 
 
 
 
 


Review 4 Nov 2010
Recommended by customer in DL17
54.6623, -1.5484
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damaged fence replacement.
 
Cost: £393

"Always a pleasure to have work done by him as care to detail is excellent. I have no hesitation in using him in the future. Brilliant care in matching existing materials."
 
 
 
 
 
 


Review 31 Aug 2010
Recommended by customer in DL16
54.7060, -1.5963
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence panels replaced, but only damaged fence posts were replaced with new ones.
 

"Very friendly and helpful did exactly what was asked, & gave the right advice as required. Very pleased with the work quality and would certainly recommend."
 
 
 
 
 
 


Review 21 Apr 2010
Recommended by customer in DL17
54.6775, -1.4904
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rebuilding walls & erecting trellis.
 

"I was impressed by care, attention & quality of work. I had also wanted some holes for plants cut into the concrete back yard but Paul hadn’t been keen – perhaps a bit of a fiddly job."
 
 
 
 
 
   Business Reply:

I had thought that we had agreed at the initial inspection that cutting holes in the customer's concrete yard was not a good alternative to pots, especially when they were looking to sell in a year or so. After reading the comment I called the customer and offered to cut holes in her yard for free, but she said that she thought it was better as it was, and apologised if the comment was misleading.
 

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