JT McHale

13 Birniehill Court, Hardgate
Clydebank
West Dunbartonshire
G81 6LN

55.9289, -4.4145

Builder

Listed under:  Builders, Plasterers / Plastering / Renderers / Rendering, Roofers / Roofing, Slaters
100% recommended   Rating 9.8/10
23 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 23 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A good clean tidy job very safety conscious for thereself and church members. Nothing was a problem to them if anything cropt up it was discussed then fixed."   more
 
" Work carried out well and on time. Workers contentious. Clean & tidy. Very reliable, good workers, very pleasant. Mrs McHale very helpful. "   more
 
" Delighted with standard and quality of workmanship. All work was carried out to a first class standard. Workmen very civil, job left in a tidy condition. Would have no hesitation in requesting J.J.McH...."   more
 
" Work was carried out within very right timescale and to a very high standard."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 95%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 2
class 4
clean 5
Delighted 2
excellent 3
fixed 2
friendly 2
good 3
Happy 2
helpful 3
highly 2
JT 2
McHale 7
professional 4
quality 4
quickly 3
recommend 3
recommending 2
safety 2
satisfied 3
service 2
standard 2
tidy 8
workers 3
Workmen 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jun 2016
Recommended by customer in G83
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.0066, -4.5743
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erecting scaffolding farming safe walking area by shooting of area cutting down damaged ceiling removing old lathe and plaster renew and rafters also wall plate treat remaining woodwork on walls with fungicide fluid then renew gypsoc and skim coat to finish for pointing remove any rubbish and scaffold and leave area clean-tidy.
 
Cost: £4950

"A good clean tidy job very safety conscious for thereself and church members. Nothing was a problem to them if anything cropt up it was discussed then fixed."
 
 
 
 
Team:
Jim David Grant Graham
 
 
 


Review 2 Jun 2016
Recommended by customer in G84
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0060, -4.7241
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Dampness at chimney treated, releaded once/tiles replaced.
2) Roof demossed-gutters cleaned.
3) All edge tiles replaced.
 
Cost: £2171

"Work carried out well and on time. Workers contentious. Clean & tidy. Very reliable, good workers, very pleasant. Mrs McHale very helpful. "
 
 
 
 
Team:
Jim Graham
 
 
 


Review 6 Apr 2016
Recommended by customer in G44
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.7998, -4.2733
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New gutters all around property. Installation of Velux window.
Re-slate where required.
Re-roof porch.
Erect scaffolding.
New gutters to garage.
 

"Delighted with standard and quality of workmanship. All work was carried out to a first class standard. Workmen very civil, job left in a tidy condition. Would have no hesitation in requesting J.J.McHale to carry out further work."
 
 
 
 
Team:
Jim Graham Henry
 
 
 


Review 22 Dec 2015
Recommended by customer in G81
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
55.9159, -4.4213
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conversion of cupboard space to bathroom en-suite.
 
Cost: £8000

"Work was carried out within very right timescale and to a very high standard."
 
 
 
 
 
 


Review 17 Sep 2015
Recommended by customer in G816
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
55.9250, -4.4230
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of loose and missing slates and repairing cement work at raggle.
 
Cost: £172

"I have used JT McHale twice to repair roof when I have had water ingress. On both occasions work was completed quickly, the cost very reasonable. Workmen friendly and helpful. Happy to recommend. "
 
 
 
 
 
 


Review 16 Sep 2015
Recommended by customer in G81
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9278, -4.3948
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bracket at end of gutter at front of house.
 
Cost: £136

"Very clean and tidy concerned for my safety."
 
 
 
 
 
 


Review 4 Sep 2015
Recommended by customer in G72
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
55.7936, -4.0913
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairs.
 
Cost: £362

"Very pleased."
 
 
 
 
 
 


Review 19 Aug 2015
Recommended by customer in G83
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.9994, -4.5647
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering two water damaged ceiling. One needed wallpaper to be removed, other was artex covered parts of ceiling had to be repaired before plastering could be done.
 

"Delighted with work carried out. Workmen were friendly, turned up when expected and worked all day with only 30 mins for lunch. Rooms were tidy when work completed and ready for decoration. When a quote was asked for before work was started, quote was received within a few days which has not been my experience with other companies."
 
 
 
 
 
 


Review 13 Aug 2015
Recommended by customer in G83
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.0063, -4.5738
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House roughcasted, wall built in front garden, roof fixed.
 
Cost: £6260

"Excellent service, professional clean and tidy at all times. Polite and mannerly staff. Highly recommended company."
 
 
 
 
 
 


Review 12 Aug 2015
Recommended by customer in G81
55.89495, -4.366182
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering work.
 
Cost: £500

"First class job, professionally carried out, would recommend this firm – and they are local as well."
 
 
 
 
 
 


Review 10 Aug 2015
Recommended by customer in G81
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.9289, -4.4145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All the exterior of my house was roughcasted.
 
Cost: £5000

"Work was done to a very professional, high quality. The site was clean tidy on a daily basis and kept me informed on their daily work schedule."
 
 
 
 
 
 


Review 10 Aug 2015
Recommended by customer in G81
55.9142, -4.4252
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-rough casting 30 yards of garden wall. Replacing missing slates.
 

"I have been using J T McHale for many years and have always been satisfied with the quality of the work and value for money."
 
 
 
 
 
 


Review 7 Aug 2015
Recommended by customer in G816
55.9289, -4.4145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut down the height of our chimney installed metal flue repaired some broken tiles.
 
Cost: £1758

"Was very professional in all aspects of their trade pointed out damage tiles before replacing them. Very honest hardworking tradesmen."
 
 
 
 
 
 


Review 7 Aug 2015
Recommended by customer in G813
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
55.9163, -4.4214
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping felt roof. Replacing 3 layers of Testudo kitchen with manufacturer’s instructions. All rubbish from site. 728-50+145-70=874-20. Erecting scaffolding. Replacing loose missing slates on roof. replacing dry verge at front and side of property vat 948.00+18.60=1,137.60.
 
Cost: £2013

"“Been on holiday for 3 weeks” Workmen arrived got on with the job came every day well done job. From start to finished. Workmen very helpful. S. William."
 
 
 
 
 
 


Review 5 Aug 2015
Recommended by customer in G81
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.9234, -4.4120
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of fencing.
 
Cost: £1641

"Very good work completed. Quick, tidy and quality work. Very happy with the job."
 
 
 
 
 
 


Review 5 Aug 2015
Recommended by customer in G81
55.9272, -4.4034
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix slates – repair guttering.
 
Cost: £157

"The work I get done is mostly guttering or slates fixed due to the fact that my house is situated at cable end and gets full force of bad weather. I phone Mr. McHale and they responded very quickly job gets done to my satisfaction; I have no hesitation in phoning as I know work will be done, promptly."
 
 
 
 
 
 


Review 5 Aug 2015
Recommended by customer in G81
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years 
55.9216, -4.4030
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lining put in the chimney.
 
Cost: £420

"This work was done by 2 workmen who were excellent workers."
 
 
 
 
 
 


Review 4 Aug 2015
Recommended by customer in G75
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.7434, -4.2006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement gas central heating loft flue.
 
Cost: £464

"We are completely satisfied with the installation and the efficiency of the company on the whole. We would have no hesitation in recommending JT McHale or using them in the future."
 
 
 
 
Team:
Brain Johnston David Grant
 
 
 


Review 4 Aug 2015
Recommended by customer in G69
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
55.9162, -4.0837
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace leaking garage roof.
 
Cost: £1591

"Would highly recommend this company, they did a first class job."
 
 
 
 
Team:
Jim Mchale Graham Hendry
 
 
 


Review 3 Aug 2015
Recommended by customer in G82
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.947949, -4.556499
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewal of lead flashing and replacement of roof tiles.
 
Cost: £350

"The workmen from McHales arrived on time and after a chat to tell me what they were going to do the work was completed in a very professional manner even although the weather conditions were poor."
 
 
 
 
 
 

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