Grange Joiners

17 Solway Gardens, Monifieth
Dundee
Angus
DD5 4TR

56.4830, -2.8376

Builder

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Fascias, Bargeboards & Soffits, Fencing Contractors, Property Maintenance
100% recommended   Rating 9.6/10
19 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 19 reviews since 2012
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Grange joiners carried out an estimate, following which they ordered the windows and completed the installation within the timescale and cost advised. The work was completed to our satisfaction and wi...."   more
 
" A job well done and completed on time."   more
 
" Neil built our new garage. His quote was the most competitive based on our planning permission and building warrant. Work done on budget. He suggested a number of very important improvements to t...."   more
 
" Grange Joiners came round after I called them only a day after. I showed them a pic of what I wanted and they said they could build me a bespoke one for cheaper. They kept their promise and I have a o...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

budget 2
build 2
changed 2
door 2
doors 2
Excellent 3
finished 2
good 4
Grange 3
joiners 3
Neil 5
reasonable 2
recommend 2
service 3
small 2
standard 4
supplied 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 5 Dec 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4788, -2.8623
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two bedroom windows and surrounds.
 
Cost: £1700

"Grange joiners carried out an estimate, following which they ordered the windows and completed the installation within the timescale and cost advised. The work was completed to our satisfaction and without disruption. "
 
 
 
 
Team:
Neil
 
 
 


Review 6 Jul 2016
Recommended by customer in DD5

 I'm: Male 

56.4725, -2.8511
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to flatted property in Dundee.
 
Cost: £2000
 

"A job well done and completed on time."
 
 
Team:
Neil and Craig
 
 
 


Review 2 Jul 2016
Recommended by customer in DD5

 I'm: Male 

56.4737, -2.8431
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Building new double garage, including demolishing old single garage.
 
Cost: £18000
 

"Neil built our new garage. His quote was the most competitive based on our planning permission and building warrant. Work done on budget.

He suggested a number of very important improvements to the plans, and helped us with the warrant amendment when we changed the structure of the roof. He was very good at helping us with the discussions with the council.

We were very happy with the builders (Gus), plumber and electrician that Neil subcontracted to, as well as the people who fit the electric door and the roofers.
During the build, a number of other jobs came up, and Neil quoted for these and completed them quickly.

We would use Neil again, and would be very happy to supply a reference."
 
 
 
 


Review 2 Apr 2015
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4804, -2.8753
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Build wooden gazebo in rear garden
 
Cost: £2000

"Grange Joiners came round after I called them only a day after. I showed them a pic of what I wanted and they said they could build me a bespoke one for cheaper. They kept their promise and I have a one off gazebo! "
 
 
 
 
 
 


Review 1 Apr 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4802, -2.8526
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General joinery work in house.
 
Cost: £560

"Very good, reliable. Will use again."
 
 
 
 
 
 


Review 30 Mar 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.4767, -2.8693
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows and doors.
 
Cost: £3500

"Neil and Craig were very friendly. Also neat and tidy when finished day’s work. High standard of work, no complaints."
 
 
 
 
 
 


Review 20 Mar 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.4716, -2.8553
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit two patio doors to replace old ones.
 
Cost: £1800

"Grange Joiners supplied two good quality patio doors. The fitting was done professionally and on time with explanation of what was being done during fitting. On completion of the job all mess was tidied up and removed from site."
 
 
 
 
 
 


Review 23 Feb 2015
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4940, -2.9824
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double glazing, decking and garden fence.
 
Cost: £2500

"The work was carried out to a high standard and at a reasonable price. Neil was flexible and well organised. I would recommend him to a friend."
 
 
 
 
 
 


Review 16 Feb 2015
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4774, -2.8532
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted kitchen and outside door.
 
Cost: £6000

"Work door to fit in within falling holiday. All done on our return. One or two small issues with fittings supplied. Not fitters fault but me sorted everything out with supplier."
 
 
 
 
 
 


Review 16 Feb 2015
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4725, -2.8511
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three flats fully renovated and repairs to other properties.
 
Cost: £60000

"First class workmanship and excellent service."
 
 
 
 
 
 

Back to top

1