Window World Scotland

Unit 13, Woodgate Way South, Eastfield Industrial Estate
Glenrothes
Fife
KY7 4PF

56.1857, -3.1490

Builder

Listed under:  Builders, Cladding, Conservatories, Doors, Double Glazing, Windows / Window Fitters
98% recommended   Rating 9.6/10
50 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 50 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Professional from start to finish. Very happy with all staff involved with build.Good workmanship, nice people to deal with. "   more
 
" Still waiting on guarantee."   more
 
" From initial quote to Completion, the company was a pleasure to deal with. My home was left clean, tidy and job done with minimum disruption. Polite,friendly and helpful staff. Would highly recomme...."   more
 
" Excellent work."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

class 3
clean 4
cleaned 3
complaints 2
conservatory 2
contract 2
courteous 2
definitely 4
Delighted 3
disruption 2
door 2
doors 4
Excellent 11
facings 2
family 6
fault 2
finish 5
finished 2
free 2
friendly 6
friends 2
future 2
good 9
great 4
happy 3
hard 2
helpful 4
highly 4
initial 2
installation 2
Keeping 2
lovely 2
pleasant 2
pleased 4
polite 3
Professional 3
quality 7
recommend 8
run 3
satisfaction 4
satisfied 4
service 5
standard 3
team 6
tidy 4
window 9
windows 5
workmanship 3
Workmen 3
World 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Mar 2018
Recommended by customer in KY7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1781, -3.1685
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing conservatory and foundations.
Build 5.8 m x 3.1 m extension with tiled roof.
 
Cost: £33000

"Professional from start to finish. Very happy with all staff involved with build.Good workmanship, nice people to deal with. "
 
 
 
 
 
 


Review 22 Feb 2018
Recommended by customer in KY1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.1161, -3.1558
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 NR windows SAS# conversion to UPVC double glazed tilt and turns.
 
Cost: £4580
 
 
 
 


Review 20 Feb 2018
No Recommendation by customer in KY14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.2988, -3.2467
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New French door set
 
Cost: £1450

"Still waiting on guarantee."
 
 
 
 
 
 


Review 23 Jan 2018
Recommended by customer in KY8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.1874, -3.0104
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
UPVC back door and screen.
 
Cost: £1780
 
 
Team:
Peter Barry Lee
 
 
 


Review 10 Oct 2017
Recommended by customer in KY8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1873, -3.0168
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x rosewood / PVC windows.
 
Cost: £2390
 
 
Team:
Steve Peter
 
 
 


Review 24 Aug 2017
Recommended by customer in KY1
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1071, -3.1638
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
11 PVC
A Rated Double Glazed Windows
 
Cost: £7870
 
 
Team:
Lee
 
 
 


Review 14 Aug 2017
Recommended by customer in KY4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.1343, -3.3809
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New PVC windows & doors
Roof line around house.
 
Cost: £8150

"From initial quote to Completion, the company was a pleasure to deal with.
My home was left clean, tidy and job done with minimum disruption.
Polite,friendly and helpful staff.
Would highly recommend.
Delighted with finished job.
10/10."
 
 
 
 
Team:
Lee Peter Marek
 
 
 


Review 28 Jul 2017
Recommended by customer in KY6
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.1978, -3.2024
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New cladding.
 
Cost: £3690

"Excellent work."
 
 
 
 
 
 


Review 27 Jul 2017
Recommended by customer in KY15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2939, -3.0580
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows(9)
 
Cost: £7550

"Excellent team.
Work carried out professional.
Team arrived at correct time.
Very considorate and friendly. Would definitely recommend window world-infact have two friends who will be contacting them at a later date. "
 
 
 
 
Team:
Leigh Peter Dyllan
 
 
 


Review 24 May 2017
Recommended by customer in KY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.2147, -3.1961
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door.
 
Cost: £1645

"Could not fault anything, workman very polite and the quality superb would highly recommend."
 
 
 
 
 
 


Review 24 May 2017
Recommended by customer in KY6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2062, -3.1897
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 2 wooden windows and replace / install 2 PVC-U windows.
 
Cost: £1240

"We are 100 % satisfied with the service Window World has given.
We are impressed by the quality of the window installed and the high quality of workmanship during the installation. The completed work and finish is also of a high standard.
On completion, the window world team cleaned away and vacuumed the floors of the rooms concerned in the installations.
The company has given us a great product, a five star service and the charge for all of this made us happy too.
The whole experience has been hassle free.
We would definitely recommend Window World to anyone. A big thank you from us."
 
 
 
 
Team:
Peter Foy Lee Watson
 
 
 


Review 11 May 2017
Recommended by customer in KY5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1282, -3.3049
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New cosy roof on my conservatory.
 
Cost: £7340

"Excellent work done friendly team. 3 1/2 days from start to finish. Topic at conversation when friends and family came round. A job well done to everyone. "
 
 
 
 
Team:
Lee Peter
 
 
 


Review 5 May 2017
Recommended by customer in KY7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2020, -3.1417
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace UPC door with composite door.
 
Cost: £1170

"Would definitely recommend to others. Good quality work at a reasonable price.
A family run company who are a pleasure to deal with. "
 
 
 
 
 
 


Review 29 Mar 2016
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.1979, -3.1497
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 7 new windows and 2 new doors.
 
Cost: £7150

"My wife and I were very pleased with the service provided and the standard of the workmanship."
 
 
 
 
Team:
Barry Peter
 
 
 


Review 23 Mar 2016
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1925, -3.1489
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New back door
 
Cost: £867
 

"Having used this company before I had no reservations returning to them. As before their work was excellent with friendly & informative staff. I would recommend this company to everyone"
 
 
 
 


Review 31 Dec 2015
Recommended by customer in KY6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1875, -3.1788
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cozy roof fitted to conservatory.
 
Cost: £8750

"Work carried out was first class. Would have no hesitation in recommending company to others."
 
 
 
 
Team:
Lee
 
 
 


Review 31 Dec 2015
Recommended by customer in KY7
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
56.1781, -3.1685
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cosy roof, conservatory roof.
 
Cost: £8517

"Well mannered team worked hard and were very respectful from the fitters to the electrician and painter as well."
 
 
 
 
Team:
Lee Barry
 
 
 


Review 20 Dec 2015
Recommended by customer in KY8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.2030, -2.9994
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement door and window.
 

"Work completed to my satisfaction."
 
 
 
 
 
 


Review 7 Dec 2015
Recommended by customer in KY7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.1871, -3.1560
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upvc windows and doors, with wood facings on all.
 
Cost: £6500
 

"Fantastic job! Very pleased with the quality of the wIndows, doors and facings done by the team.
Delighted with the job from start to finish.
Haven't used company before but members of family have so knew they'd do a good job.
Would not hesitate to use Window World again in the future."
 
 
Team:
Whole team were great. Thank you.
 
 
 


Review 7 Dec 2015
Recommended by customer in KY4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1172, -3.3484
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows for large detached house. New entrance doors. Porch re-cladded.

"Windows, doors and internal facings and sills are excellent quality and look good.

Disruption was not too bad. Job was left clean."
 
 
 
 

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