LD Building Services LTD

27 Manor House Way
Isleworth
Middlesex
TW7 6BJ

51.4700, -0.3237

Builder

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Kitchens / Kitchen Fitters / Kitchen Installers, Roofers / Roofing
100% recommended   Rating 9.6/10
5 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 5 reviews since 2015
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" LD Building Services Limited installed new upvc windows and doors in my flat. The existing windows were wood framed and nearly 30 years old and very drafty. Before using Lucas we had a quote from anot...."   more
 
" They were very helpful and professional throughout and very responsive to any queries or snags. "   more
 
" My wife and I are extremely pleased with and grateful to L.D.Building Services Ltd, who carried out the work asked for in a friendly, helpful and efficient manner."   more
 
" LD building services have been excellent in planning our project and always being flexible to accommodate our needs and young family. Their work is excellent and Lucas and Darota never take more than ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Building 3
efficient 2
hardworking 2
helpful 2
Lucas 3
pleased 2
professional 2
reliable 2
Services 3
team 2
trustworthy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

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Review 1 Dec 2017
Recommended by customer in TW7

 I'm: Male 

51.4700, -0.3237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lucas installed new upvc doors and windows in our first floor flat

"LD Building Services Limited installed new upvc windows and doors in my flat. The existing windows were wood framed and nearly 30 years old and very drafty. Before using Lucas we had a quote from another company, but they were only a window company and came up with so many obstacles. After months of back and forth ended up using LD Services. His team were very professional and came round to measure up 3 times before ordering the windows. He also carried out a few bits of additional work at no extra cost. Very efficient and all work completed in two days. Will be using the company again for decorating internally"
 
 
Team:
Lucas
 
 
 


Review 2 Nov 2016
Recommended by customer in TW1

 I'm: Male 

51.4403, -0.3343
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lift cnversion to bedroom with ensuite bathroom

"They were very helpful and professional throughout and very responsive to any queries or snags.

"
 
 
 
 


Review 13 Oct 2016
Recommended by customer in TW2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4547, -0.3395
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
In no particular order : 1) Shelving in an airing cupboard 2) Sturdy book shelves in a study 3) Replastering and painting front bedroom 4) Replastering and painting bathroom and removing old tiles and replacing with new. 5) Replastering and painting dining-room 6) Repairing and making secure side passage back door 4225.00 + vat = 5070.
 
Cost: £5070
 

"My wife and I are extremely pleased with and grateful to L.D.Building Services Ltd, who carried out the work asked for in a friendly, helpful and efficient manner."
 
 
Team:
Lucas, Raffel, Conrad
 
 
 


Review 24 Jun 2016
Recommended by customer in Kt6
51.3795, -0.3146
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extension and refurbishment

"LD building services have been excellent in planning our project and always being flexible to accommodate our needs and young family. Their work is excellent and Lucas and Darota never take more than 2 minutes to reply to any message and always available. They have gone over and above in their services for us always doing extra and sourcing materials for us and we have given them more work.They are very reliable honest and hardworking and we are very happy they are helping us in refurbishing our home as they are completely trustworthy and finish the work to an excellent standard. "
 
 
 
 


Review 14 May 2015
Recommended by customer in TW7
51.4717, -0.3295
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refit, shower room refit and replace front door

"Lucas and his team were first class. Polite, reliable, trustworthy and very hardworking. Very pleased with the work (total refit and tile of bathroom and shower room, plus replace front door). Will be using again for further work soon and would recommend without hesitation."
 
 
 
 

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