Safe & Healthy Homes (Handyperson) Limited

79 Vandyke Road
Leighton Buzzard
Bedfordshire
LU7 3HQ

51.9218, -0.6526

Builder

Listed under:  Handyman / Handyperson
100% recommended   Rating 10/10
13 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 13 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Having James and his team has been very helpful to us,as it has given us the independence and convenience to stay in our own home,and also removed the worry from our children. Everything was carried ...."   more
 
" I should start by saying that this job was not easy. Several other painters had been contacted with results ranging from "That jobs to big for me". Acceptable. Having come and looked at the job saying...."   more
 
" I felt I received a fair estimate for the work to be carried out and a thorough explanation. The guys (Rob & Kenny), were professional and polite and the work was completed within the given time-frame...."   more
 
" Not only was the work completed to a high professional standard, the arrangements, from first contact to estimate to starting the job on the designated day, were all extremely efficient. They managed ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bathroom 2
certainly 2
clean 2
considerate 2
definitely 2
disruption 2
estimate 4
excellent 2
experience 2
finished 2
Having 3
Healthy 2
highly 2
James 4
kind 2
Look 2
manner 2
minimum 2
needs 2
night 2
painting 2
pleasant 2
problems 2
professional 3
promptly 2
quote 2
received 2
recommend 4
Safe 2
service 2
small 3
Standard 4
standards 2
team 4
Thank 3
timeframe 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Nov 2017
Recommended by customer in LU7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.9211, -0.6806
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning/recoating grouting in shower cubicle. Renewing the fitting behind the toilet bowl and ensuring no leakage.. Re-furbishing up and over garage door frame.

"Having James and his team has been very helpful to us,as it has given us the independence and convenience to stay in our own home,and also removed the worry from our children.
Everything was carried in a very profeshional manner from initiating the enquiry to completion of the work.
Timekeeping,actual work and tidying up have been exemplary.
There has been instances where James has recommemded someone else in the unlikely event of the work not being within his scope.
A pleasure to have the team in our home.

"
 
 
Team:
James and Carol
 
 
 


Review 29 Sep 2017
Recommended by customer in LU7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.9330, -0.6579
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint the outside of our house.

"I should start by saying that this job was not easy. Several other painters had been contacted with results ranging from "That jobs to big for me". Acceptable. Having come and looked at the job saying "I've looked at my diary and I can't fit you in" Unacceptable.Look at your diary before you turn up.

Then James arrives, looks at the job,sees the problems, says he can come up with solutions to the problems he just needs to think about it.He contacts me with a quote .All broken down in detail. It's accepted and on the due date the lads turn up.

You've got James, the head man, Kenny, his second in command and go to guy on this job and last but not least Tom (A.K.A Little legs). They worked hard .Left the site clean each night and finished the job on time. I would certainly use them again and would recommend them.Well done lads and thank very much."
 
 
Team:
James,Kenny and Tom.
 
 
 


Review 27 Jun 2017
Recommended by customer in MK17

 I'm: Male 

52.0170, -0.6458
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External paintwork, gutter cleaning, moss removal and internal repair to water damage on ceiling.
 
Cost: £1572
 

"I felt I received a fair estimate for the work to be carried out and a thorough explanation. The guys (Rob & Kenny), were professional and polite and the work was completed within the given time-frame.
Thank you"
 
 
Team:
Rob and Kenny
 
 
 


Review 20 Feb 2017
Recommended by customer in MK5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.0343, -0.7791
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall stairs and landing - emulsion paint and gloss (13 doors in total!)
 
Cost: £2186
 

"Not only was the work completed to a high professional standard, the arrangements, from first contact to estimate to starting the job on the designated day, were all extremely efficient. They managed to keep disruption to a minimum, despite the location of the job (hall, stairs and landing) The team were pleasant and considerate, and I would recommend them to anyone for this kind of work.
"
 
 
Team:
James, Rob, Kenny, Paul
 
 
 


Review 14 Dec 2016
Recommended by customer in Lu62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8773, -0.5961
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied & fitted pvc door between house & rear outbuilding.
 
Cost: £938
 

"Standard of work carried out was very good,the men (James & partner) were friendly & talked me through the work.
"
 
 
Team:
James & partner
 
 
 


Review 11 Sep 2016
Recommended by customer in LU7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.9176, -0.6369
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out of old bathroom, re-tile floor to ceiling, fit new suite and shower, replace bathroom door, fit new radiator.
 
Cost: £6300
 

"The whole experience from start to finish was excellent. We received a detailed estimate, showing exactly what was to be done, what materials were to be supplied, timescale etc.

The work itself progressed without any hitches, and most importantly, Paul was here everyday until the job was done (no disappearing off to do other jobs part way through!).

Disruption was kept to a minimum, with the bathroom left usable as far as possible each day - we were not without a bath for even one night. There was no mess, and the carpets leading to the bathroom were properly protected - maybe a small thing but very important.

Another important thing is that all of the work was completed by Safe and Healthy Homes themselves - plumbing, tiling, painting (except the electrics - and we knew that another contractor would come and do this from the outset).

The quality of the finished job is excellent, and for the first time ever with work of this kind there is nothing of any significance that needs snagging.

The invoice has been received promptly, and is exactly as per the estimate. No hidden costs.

We have already asked for an estimate for our downstairs cloakroom, and look forward to having James, Paul and James back again.

I have no hesitation in recommending Safe and Healthy Homes.

"
 
 
Team:
James, Paul and James
 
 
 


Review 31 Jul 2016
Recommended by customer in MK4
52.0115, -0.7739
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting

"I was very impressed with the whole experience, from initial visit and quote right through to the end. The timeframe I was given was kept to and the painting was done to a very high standard. I would definitely use them again and would highly recommend them. "
 
 
 
 


Review 22 Jun 2016
Recommended by customer in LU 7
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plumbing

"The company have done two jobs for us - one quite small but both carried out in the same professional manner. Definitely worthy of five stars in every category. Thank you. We would certainly recommend them and we shall use them again."
 
 
 
 


Review 5 Jun 2016
Recommended by customer in MK16
52.0788, -0.7244
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All kinds of property maintenance

"A lovely team headed by James. Superb, reliable service and a very high standard of work. Have used this firm a lot! "
 
 
 
 


Review 22 Feb 2016
Recommended by customer in MK16
52.0831, -0.7104
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
decorating of hall and landing

"An excellent service all round, consulting us at every stage to ensure that we were happy with the work. "
 
 
 
 

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