Stonecraft Landscapes Ltd

Stonecraft Landscape Ltd, 33-35 Daws Lane
London

NW7 4SD

51.6159, -0.2414

Builder

Listed under:  Builders, Drives / Driveways, Landscapers / Landscaping, Paths Patios & Paving
100% recommended   Rating 10/10
4 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 4 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" William and his team have totally transformed my garden. From start to finish the service has been outstanding. William has many years of experience in his field and his wealth of knowledge has been i...."   more
 
" An old single brick boundary wall was removed and a new foundation prepared for a new double skinned brick wall with coping stones. A former flower bed was prepared with hard core to lay paving slabs ...."   more
 
" A professional, seamless and stress free service from initial consultation and quote through to completion. All within agreed timescale and budget! Very impressive and would highly recommend William ...."   more
 
" Excellent workmanship, carried out in an efficient, friendly and tidy manner. Completed all agreed work on time and on budget. I would have no hesitation recommending Stonecraft Landscape."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 50%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 50%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
budget 2
professional 2
quote 2
Stonecraft 2
William 2
(driveway 1
access 1
bins 1
boundary 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 29 Nov 2017
Recommended by customer in N145

 I'm: Male 

51.6355, -0.1406
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full garden makeover, including paving slabs, block paving, lawn levelling and re turfing

"William and his team have totally transformed my garden. From start to finish the service has been outstanding. William has many years of experience in his field and his wealth of knowledge has been invaluable. His team are punctual, hardworking and dedicated. It has been a pleasure working with Stonecraft Landscapes and I would have no hesitation in recommending them."
 
 
Team:
William, cocoa, eugene and pavo
 
 
 


Review 13 Jan 2017
Recommended by customer in HA0
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5432, -0.2994
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden boundary wall and paving.
 
Cost: £3300
 

"An old single brick boundary wall was removed and a new foundation prepared for a new double skinned brick wall with coping stones. A former flower bed was prepared with hard core to lay paving slabs to provide a storage area for wheelie bins and widen access to the side of the house. All debris was cleared from site. The bricklayer worked solidly producing clean mortar lines and a professional finish.

After having had a very poor experience of engaging a previous tradesperson, William was particularly patient and polite in understanding my frustrations and requirements. William provided a quote for the work with costs broken down and a testimonial from another similar local project recently completed. I contacted the former client and went to view the completed works (driveway and boundary wall) which the homeowner was very happy with. I would definitely use Stonecraft Landscapes Ltd for any similar work in the future.
"
 
 
Team:
William Miles
 
 
 


Review 2 Feb 2016
Recommended by customer in HA3
51.5806, -0.3048
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Driveway

"A professional, seamless and stress free service from initial consultation and quote through to completion. All within agreed timescale and budget! Very impressive and would highly recommend William and his team. "
 
 
 
 


Review 2 Nov 2015
Recommended by customer in HA3
51.5829, -0.3106
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Drive, patio, fencing, extensive landscaping and lawn.

"Excellent workmanship, carried out in an efficient, friendly and tidy manner. Completed all agreed work on time and on budget. I would have no hesitation recommending Stonecraft Landscape."
 
 
 
 

Back to top

1