Totalfix Ltd

90 Winn Road, Lee
London

SE12 9EZ

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Plumbers / Plumbing
100% recommended   Rating Totalfix Ltd 9.9/100
10 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 10 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" We thoroughly recommend Totalfix. They were efficient, friendly and helpful and respectful of our home, leaving it very tidy after finishing a very messy job. We will definitely be using them again."   more
 
" Totalfix (Rob) came at short notice to fix a leak, although I took the opportunity while he was here to raise a couple of other queries. In investigating one of them, another small leak was detected....."   more
 
" Totalfix were extremely polite and professional and provided a detailed and accurate quote. All the work was done at our convenience very efficiently and to a very high standard. Communication through...."   more
 
" Water was leaking under the kitchen sink; I enjoy attempting basic repairs but having attempted this the evening before, the job was beyond me and the situation was getting worse. The sink had become ...."   more
 
 
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Customer Reviews
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Review 20 Dec 2018
Recommended by customer in Se12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They did an excellent job sorting out a large structural crack in our kitchen, replacing lighting and installing wired in smoke alarms.

"We thoroughly recommend Totalfix. They were efficient, friendly and helpful and respectful of our home, leaving it very tidy after finishing a very messy job. We will definitely be using them again."
 
 
 
 

Review 21 Mar 2018
Recommended by customer in SE13
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
A leak under the kitchen sink was fixed and another in the shower room temporarily dealt with pending new taps.

"Totalfix (Rob) came at short notice to fix a leak, although I took the opportunity while he was here to raise a couple of other queries. In investigating one of them, another small leak was detected. The first leak (under the sink) was sorted out, and the second (bathroom basin) received a temporary fix pending some new taps being bought. Rob demonstrated a creative problem-solving approach to the third query. I am happy with Totalfix's overall approach and with the work done. The billing and correspondence side of things has been handled effectively too."
 
 
Team:
Rob Parkes, Theresa Parkes
 
 
 

Review 22 Nov 2017
Recommended by customer in SE18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Totalfix renovated the bathroom and WC completely, removing all the old fittings, wall tiles and old window before preparing the surfaces and floor for the new bathroom. The new bathroom furniture, wall and floor tiles, shower, WC and window were then fitted.

"Totalfix were extremely polite and professional and provided a detailed and accurate quote. All the work was done at our convenience very efficiently and to a very high standard. Communication throughout was great. We would recommend them highly.

"
 
 
Team:
Rob and Theresa
 
 
 

Review 10 Nov 2016
Recommended by customer in SE13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair of leaking waste trap at kitchen sink and securing external waste pipe with bracket.

"Water was leaking under the kitchen sink; I enjoy attempting basic repairs but having attempted this the evening before, the job was beyond me and the situation was getting worse. The sink had become unusable; this was therefore urgent and needed to be sorted the same day.

I received a very prompt phone response message left before 9 a.m. from Theresa, who was very sympathetic, and Rob came at 10 a.m. Both Theresa and Rob were very pleasant and professional. I would have no hesitation in recommending them to friends and neighbours. The call-out charge was fair and reasonable in view of the very prompt and professional service provided.
"
 
 
Team:
Rob, Theresa
 
 
 

Review 16 Apr 2016
Recommended by customer in SE9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom conversion and plumbing

"I cannot recommend the company enough. The work carried out was done efficiently and to a very high standard. Communication throughout was great. They provided an accurate quote and when asked their opinion about how to proceed, responded with a measured response that did not suggest work that didn't need to be carried out but provided good guidance. I would recommend them to anyone."
 
 
 
 

Review 16 Apr 2016
Recommended by customer in SE6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repairs to dining room ceiling, bathroom and skylight

"Rob came very promptly after we called. All his communication was clear and prompt. He was polite and professional in all his dealings wth us. He completed all the work very quickly and to a high standard, and he stayed within his original quote. He was always punctual and tidied up after himself. HIs staff returned calls very promptly, answered emails by return and clarified any questions we had. We would have no hesitation in recommending this company."
 
 
 
 

Review 7 Jan 2016
Recommended by customer in SE26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Immersion heater repair - replacing heating element

"Rob arrived promptly, was very pleasant and professional. He did a great job, explained why my immersion heater had corroded so quickly and replaced the broken part with a superior part that should last longer. He priced the job reasonably. I would definitely call him again if I needed a plumber so would recommend him highly."
 
 
 
 

Review 24 Oct 2015
Recommended by customer in BR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
toilet not working

"Total Fix came round promptly and put my toilet right straight away. He will very polite and efficient. I would have no hesitation in recommending him."
 
 
 
 

Review 25 Sep 2015
Recommended by customer in SE9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Plumbing

"I want to award Totalfix Ltd of SE19EZ based in Lee 5 star excellent rating in all categories. Rob came out promptly as he knew I had been left in a bad situation by the delivery company of my new washing machine.The machine was half disconnected and my stop valve snapped off.Rob worked quickly and was very professional I cannot recommend his company highly enough,he went above and beyond."
 
 
 
 

Review 11 Sep 2015
Recommended by customer in N20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced shower valve

"Arranged with Total Fix via telephone and email. They were very efficient and did the job as advertised.I will definitely use them again for a plumbing job."
 
 
 
 
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