M C K Construction

48 The Maltings
Montrose
Angus
DD10 8PE

56.7126, -2.4570

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Doors, Property Maintenance
90% recommended   Rating 9.4/10
21 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 21 reviews since 2011
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.3/10 Tidy Rating 9.3
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Although the work was carried out satisfactorily, I was disappointed that it took MCK construction 8 weeks to attend to the job. I hadn’t anticipated such a small job would have taken so long to get r...."   more
 
" Very flexible with work dates. Work done in good time to a good quality. Tom and staff were polite, professional and easy going. "   more
 
" Always an excellent service and good value for money."   more
 
" Excellent service and value."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 95%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 70%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accommodate 2
arrived 2
construction 7
definitely 3
easy 2
excellent 7
friendly 4
future 2
good 7
happy 2
MCK 7
money 2
pleasant 2
polite 3
Problems 2
professional 7
quality 2
recommend 2
service 8
standard 2
tidy 4
value 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Oct 2012
Not Recommended by customer in DD10
56.7277, -2.4687
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 3/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £230

"Although the work was carried out satisfactorily, I was disappointed that it took MCK construction 8 weeks to attend to the job. I hadn’t anticipated such a small job would have taken so long to get round to."
 
 
 
 
 
 


Review 24 Sep 2012
Recommended by customer in DD10
56.7251, -2.4769
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying of flooring in attic space and replacement of loft hatch.
 

"Very flexible with work dates. Work done in good time to a good quality. Tom and staff were polite, professional and easy going. "
 
 
 
 
 
 


Review 24 Aug 2012
Recommended by customer in DD10
56.6990, -2.4772
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £5000

"Always an excellent service and good value for money."
 
 
 
 
 
 


Review 8 Aug 2012
Recommended by customer in DD10
56.6985, -2.4715
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and maintenance.
 
Cost: £470

"I have used MCK Construction several times in the past few years and have always been satisfied with there work. I will definitely use them again.
"
 
 
 
 
 
 


Review 8 Aug 2012
Recommended by customer in PH13
56.5459, -3.2690
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to door.
 
Cost: £150

"Excellent service and value."
 
 
 
 
 
 


Review 3 Aug 2012
Recommended by customer in DD10
56.7131, -2.4595
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen units fitted, new kitchen flooring provided, ceiling & walls painted. New distribution board & wiring check.
 
Cost: £3000

"Decorator & electrician sourced (& commonly contracted for/ through ‘MCK’). All provided good friendly, fast service. Good value for money. Wiring check guaranteed for 5 years. Kitchen units source through Howdens Joinery."
 
 
 
 
 
 


Review 2 Aug 2012
Recommended by customer in DD9
56.6824, -2.5973
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £35000

"Very reliable firm. Would not hesitate to use them again."
 
 
 
 
 
 


Review 23 Jul 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement beading and door stop.
 
Cost: £105

"Straightforward job. Looks good. Very pleasant young man."
 
 
 
 
 
 


Review 19 Jul 2012
Recommended by customer in DD10
56.7179, -2.4642
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £550
 
 
 
 


Review 18 Jul 2012
Recommended by customer in DD9
56.7401, -2.6572
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1728
 
 
 
 

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