P & C Builders Ltd

39 Orangefield Drive
Prestwick
South Ayrshire
KA9 1HF

55.5025, -4.5992

Builder

Listed under:  Builders
100% recommended   Rating 9.6/10
15 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 15 reviews since 2016
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job and fantastic team. "   more
 
" The work required the removal of several lorry full of earth and carrying of new slabs and bricks. This was all done without fuss or complaint. The final result was more than I could have wished. Al...."   more
 
" Pleased with everything. Good work."   more
 
" Excellent job done. Very friendly would defiantly recommend to anyone and intend using them again in the near future. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 93%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 91%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

C 2
Excellent 3
friendly 3
future 2
great 3
Peter 2
pleased 4
recommend 2
team 5
asking 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Oct 2017
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.5656, -4.6414
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lay new driveway and create a path to front door. Also replacing old manhole cover and new step.
 
Cost: £3550

"Excellent job and fantastic team. "
 
 
 
 
Team:
Peter And Team
 
 
 


Review 13 Oct 2017
Recommended by customer in KA6
55.4279, -4.6199
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Take down a small wall, remove existing slabs and remove soil to increase the size of the patio area by 50%.
Build a new wall round the expanded patio area, lay slabs and finishing to all areas to make them look good.
 
Cost: £2400

"The work required the removal of several lorry full of earth and carrying of new slabs and bricks. This was all done without fuss or complaint.
The final result was more than I could have wished. All the team were consecrate, careful and friendly.
I will use this company again. "
 
 
 
 
Team:
Peter
 
 
 


Review 28 Apr 2017
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4963, -4.6035
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dry Rot.
New waste pipe.
New floor boards.
 
Cost: £6500

"Pleased with everything.
Good work."
 
 
 
 
 
 


Review 26 Apr 2017
Recommended by customer in KA10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.5656, -4.6414
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To put in new soil pipe, move toilet and sink.
The 2nd job now done.
Also shower cubicle electric shower fan installed washing machine, tumble dryer put in cupboard.
 

"Excellent job done.
Very friendly would defiantly recommend to anyone and intend using them again in the near future. "
 
 
 
 
Team:
Peter Davie
 
 
 


Review 23 Jan 2017
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.5397, -4.6488
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair felt roof to large shed - and clean gutters to house.
 
Cost: £100

"Got well done."
 
 
 
 
Team:
Peter
 
 
 


Review 30 Oct 2016
Recommended by customer in KA9
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.5022, -4.6053
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed chimney and checked roof for water damage, sealed area. Also painted over cracks in wall.
 
Cost: £300

"Excellent work would rehire again in future. Friendly and clear explanation of what was required and why."
 
 
 
 
Team:
Peter
 
 
 


Review 13 Oct 2016
Recommended by customer in KA9
 My level of experience of similar services: Above Average 
55.4913, -4.6088
 
 
Satisfaction Ratings
 
Tidy 9/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove stone fireplace-block and make good the gap.
 
Cost: £200

"Very pleased with work completed. Would use again."
 
 
 
 
Team:
Peter
 
 
 


Review 10 Oct 2016
Recommended by customer in KA9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4987, -4.6098
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Runner and replace eructing guttering. Fund and install new gate. Erect trells on garden wall.
 
Cost: £510

"We are very pleased with the work carried out by Peter and his team and wouldn't hesitate to use P and C builders again and recommend them to others. Peter come to the house within a for days and or what initial contact and chatted through in detail the service he could provide to us and made the whole process very easy. The work started on time and was complete within time. Then two weeks of us first asking him to quote. The quality of the work is great and has made a massive difference to my home and garden."
 
 
 
 
Team:
Peter
 
 
 


Review 9 Oct 2016
Recommended by customer in KA10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.5606, -4.6533
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
25'x 30' patio in concrete slabs. Area covered.
 
Cost: £3440

"Very promised with work in extra finish with suggestions from builder."
 
 
 
 
Team:
Peter
 
 
 


Review 26 Sep 2016
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.5656, -4.6414
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove window from garage. Replace with a door - to give direct entry from garden.
 
Cost: £950

"Very pleased with the work done. Pleasant manner and we were kept informed. I don't think we have had a guarantee yet."
 
 
 
 
Team:
Peter
 
 
 

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