Seaton Construction

51 Haverley Drive
Seaham
County Durham
SR7 0JP

54.8420, -1.3747

Builder

Listed under:  Builders, Drain Lining & Replacement, Fencing Contractors, Gardeners / Gardening / Garden Maintenance, Gutters / Guttering
100% recommended   Rating 9.8/10
11 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 11 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was completed to a good standard on time and budget. Very courteous and helpful workman, turned up punctual and got on with the job explaining foundation ok as necessary."   more
 
" Very very happy with works carried out by Seaton Construction (Recommended)."   more
 
" I was delighted with the work carried out."   more
 
" Very happy with works."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

good 4
happy 3
recommend 2
(Recommended) 1
attitude 1
budget 1
Construction 1
courteous 1
delighted 1
exactly 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 3 Mar 2015
Recommended by customer in SR4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
54.9013, -1.4148
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rebuild bay window & replace wall tiles remove and relay concrete foot path beneath said window – wait lie other window not so badly affected.
 
Cost: £137800

"The work was completed to a good standard on time and budget. Very courteous and helpful workman, turned up punctual and got on with the job explaining foundation ok as necessary."
 
 
 
 
 
 


Review 24 Sep 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Random paving.
 
Cost: £2100

"Very very happy with works carried out by Seaton Construction (Recommended)."
 
 
 
 
 
 


Review 7 Jul 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering
 

"I was delighted with the work carried out."
 
 
 
 
 
 


Review 7 Jul 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory base & brickwork - block paving.
 

"Very happy with works."
 
 
 
 
 
 


Review 3 May 2014
Recommended by customer in SR8
54.7620, -1.3206
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repointing chimney
 
Cost: £450

"Am satisfied with the work carried out by Mr Wright."
 
 
 
 
 
 


Review 3 Aug 2012
Recommended by customer in DH5
54.8097, -1.4372
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit side entrance to garage, Brickwork & wood door & frame.
 

"Job exactly as requested completed on time and am very pleased with result.
"
 
 
 
 
 
 


Review 16 Jul 2012
Recommended by customer in SR7
54.8352, -1.3531
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Brickwork. Roof repairs, fence, exterior décor, facia & guttering, paving.
 
Cost: £3055

"Very happy with work."
 
 
 
 
 
 


Review 15 Jul 2011
Recommended by customer in DH1
54.7825, -1.5240
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External painting dry verge.
 
Cost: £1250

"A very friendly and professional attitude. They have done a very good job and I will recommend to anyone who may ask. Excellent."
 
 
 
 
 
 


Review 2 Feb 2011
Recommended by customer in SR7
54.8325, -1.3633
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Brickwork & wall ties.
 
Cost: £380
 

"Very good work, would recommend Ray any time."
 
 
 
 


Review 1 Feb 2011
Recommended by customer in SR7
54.8313, -1.3676
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remedial wall ties.
 
Cost: £480
 

""
 
 
 
 

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