S Hyndman Building Services Ltd

Penny Cottage, Pound Lane
Windlesham
Surrey
GU20 6BP

51.3657, -0.6589

Builder

Listed under:  Builders
100% recommended   Rating 10/10
4 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 4 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We spoke to the builder prior to submitting the plans for Planning Application to help decide if the works were within our budget. The advice given was useful. Following permission, he was booked in...."   more
 
" S Hyndman Building Service Ltd built our first floor extension. Scott's quote was detailed, competitive and accurate. What sets Scott out from other people we have worked with in the past is his focu...."   more
 
" All works completed to a high standard and a friendly and professional team."   more
 
" Fantastic service exceptional builders and would reccomend and use again"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 67%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accurate 2
building 2
professional 2
service 2
team 3
‘cando’ 1
ability 1
advice 1
agreed 1
albeit 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

Budget:  


Review 28 Jan 2018
Recommended by customer in GU20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3660, -0.6523
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single upper storey extension, for new bedroom and ensuite bathroom.
 
Cost: £30000
 

"We spoke to the builder prior to submitting the plans for Planning Application to help decide if the works were within our budget. The advice given was useful.
Following permission, he was booked in. The start date given was accurate, and he was in contact before hand to discuss the plans in more detail and understand our requirements.
The work was carried out in a professional manner, and the team were sensitive to us living in the house while the work was being done. They left it in a tidy state at the end of each day.
Importantly, any changes were agreed before they were made so we had a good idea of what the impact on cost and time would be.
The builder took care of building regs inspections and arranging visits for the signing off and all certificates needed.
The final cost was as agreed."
 
 
Team:
Scott Hyndman, Dan and Sean
 
 
 


Review 28 Jan 2018
Recommended by customer in GU15

 I'm: Male 

51.3404, -0.7327
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First floor extension.

"S Hyndman Building Service Ltd built our first floor extension. Scott's quote was detailed, competitive and accurate. What sets Scott out from other people we have worked with in the past is his focus on what we as the homeowner wanted and delivering on that, even when we tweaked what we had originally set out to do. We liked his ‘can-do’ approach throughout the build; when there was the inevitable problem that couldn’t have been foreseen, he worked out how to resolve the issue and found a way around it. His ability to remain calm and not be fazed by anything was appreciated during what is always a stressful, albeit exciting, time. His team were approachable and just really nice guys to have on-site. We’re delighted with the high quality end result and we have no hesitation in recommending him – and indeed have done already!"
 
 
 
 


Review 25 Jan 2018
Recommended by customer in GU20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.3675, -0.6525
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Loft conversion to add a bedroom and 2 dorma windows constructed
 
Cost: £46500
 

"All works completed to a high standard and a friendly and professional team."
 
 
Team:
Scott and Sean
 
 
 


Review 24 Jan 2018
Recommended by customer in GU15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3266, -0.7473
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Opened up wall between kitchen and dining room to make open plan kiitchen Amazing job

"Fantastic service exceptional builders and would reccomend and use again"
 
 
Team:
Scott Hyndman
 
 
 

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