Carpvale (1995) Ltd

Abbiss House, High Street, Wombourne
Wolverhampton
West Midlands
WV5 9DN

52.5346, -2.1840

Builder

Listed under:  Builders
100% recommended   Rating 10/10
3 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 3 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Carpvale were brilliant from start to finish. From quotation to completion Mike was always available to answer any questions and stuck to any deadlines he had set. Each night the team left the work ar...."   more
 
" Mike and his team are the best tradesmen I have ever used. The team were excellent, very friendly, polite and tidy - cleaning up on site each evening. Mike took the time and trouble to understand th...."   more
 
" We have had extensive work done to provide disabled access.. Carpvale have put on a new roof, built and installed a new staircase. Installed a new bathroom and created new external doorway and window...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Carpvale 4
evening 2
Installed 2
Mike 2
recommend 3
team 2
tidy 2
(our 1
0730 1
1995 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
Sort:        

1

Budget:  


Review 27 Oct 2017
Recommended by customer in DY6
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4961, -2.1609
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dividing wall between kitchen and bathroom knocked out, with supporting beams put in place.

"Carpvale were brilliant from start to finish. From quotation to completion Mike was always available to answer any questions and stuck to any deadlines he had set. Each night the team left the work area (our kitchen) tidy allowing us to continue cooking and so on in the evening. I would highly recommend carpvale 1995"
 
 
 
 


Review 5 Feb 2016
Recommended by customer in DY1
52.5198, -2.1154
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extension

"Mike and his team are the best tradesmen I have ever used. The team were excellent, very friendly, polite and tidy - cleaning up on site each evening. Mike took the time and trouble to understand the reasons for our project and worked closely with us throughout each stage to ensure everything met our objectives. I was particularly impressed that Mike took the time to call me each evening to explain what had been done that day and what the plan was for the next day. I would definitely use Carpvale again and would not hesitate to recommend. "
 
 
 
 


Review 14 Nov 2015
Recommended by customer in WV30
52.5743, -2.1402
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adaptation of house for disabled access

"We have had extensive work done to provide disabled access.. Carpvale have put on a new roof, built and installed a new staircase. Installed a new bathroom and created new external doorway and windows and a new internal access point. They've completed all of the brickwork, plastering, painting and woodwork. Their work is high quality and their employees are courteous and helpful; and kept us informed every step of the way. They turn up when they say they will at 0730 every morning and they leave the site clean and safe. We would recommend them to anyone who wants a good job well done."
 
 
 
 

Back to top

1