Cooper Home Improvements

Where reputations count.

Loke House, Threadneedle Street, Bergh Apton
Norwich
Norfolk
NR15 1BJ

Carpenter

Cooperhomeservices.co.uk

Email This Business

Tel 01508 480551
Mobile 07982 711499

Listed under: Carpenters & Joiners / Carpentry & Joinery, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters

100% recommended Rating 9.9/100
89 reviews since 2009

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 89 reviews since 2009

Quality	10/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" The service received from Cooper Home Improvements was exceptional from start to finish. The quality of the work was fantastic - clearly taking pride in the work. All waste was removed and there was v...." more

" Superb workmanship. Very hardworking and pleasant to have in your home. " more

" David is an efficient and professional worker. Communication 'via' email was excellent - work was agreed, time scale agreed. Work carried out to excellent standard. Highly recommended. " more

" Great job. Friendly and professional. Great communication and helpfulness. First rate. " more

About Us
Information provided by the business
Legal Name: Mr David Cooper.

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Review 12 Sep 2023 Recommended by customer in NR9 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting and installation of 4x double glazed windows

"The service received from Cooper Home Improvements was exceptional from start to finish. The quality of the work was fantastic - clearly taking pride in the work. All waste was removed and there was very limited interruption and everything was left clean and tidy."

REPORT THIS REVIEW

Review 16 May 2023 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing 11 internal doors.

"Superb workmanship. Very hardworking and pleasant to have in your home. "

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit 6 internal doors.

"David is an efficient and professional worker. Communication 'via' email was excellent - work was agreed, time scale agreed. Work carried out to excellent standard. Highly recommended. "

Team:
David Cooper

REPORT THIS REVIEW

Review 21 Nov 2022 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Mr. Cooper installed a cat flap in my French doors. great job and even offered to take spare glass door to my daughters.

"Great job. Friendly and professional. Great communication and helpfulness. First rate. "

REPORT THIS REVIEW

Review 16 Nov 2022 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install white window handle for UPVC window Gold door handle for composite door.

"David of Cooper Home improvements, went the extra mile. I'd only asked for two handles to be supplied and fitted, when it come to fitting a new door handle, David noticed how hard it was to close my door. At no extra cost. He adjusted the door and Lubricated the lock, and fittings. He also adjusted a 2nd door. When he noticed a similar problem. At no extra cost."

Team:
David Cooper

REPORT THIS REVIEW

Review 7 Nov 2022 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Double glazing windows and door

"Very pleased David provided an excellent service at a very reasonable price. We would definitely recommend him to others."

REPORT THIS REVIEW

Review 28 Mar 2022 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement wooden french doors fitted.

"Friendly service worked hard.
Reasonable price"

REPORT THIS REVIEW

Review 10 Jul 2021 Recommended by customer in NR8 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install 10 x internal doors

"We couldn't be more happy with the work."

REPORT THIS REVIEW

Review 9 Jun 2021 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install UPVC garage door and window.

Team:
David Cooper

REPORT THIS REVIEW

Review 23 Sep 2020 Recommended by customer in NR4 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing shadings doors to patio

"Excellent workmanship and service. Work was done on time and everything cleared away once finished."

REPORT THIS REVIEW

Review 1 Apr 2020 Recommended by customer in NR9 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Glass door replaced with in cat flap fitted.

"Very happy with the work carried out."

Team:
David Cooper

REPORT THIS REVIEW

Review 1 Apr 2020 Recommended by customer in NR4 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

3 windows replaced

"Very professional timescales set out from the start and kept to.
Good communication throughout and excellent workmanship.
The windows themselves are also really good quality.
would recommend this company to anyone and will definitely use again. "

REPORT THIS REVIEW

Review 3 Mar 2020 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of the white painted intend doors and fitment of 7x new oak veneered internal doors

"All materials supplied by client, all labour by David who did a first class job. A real pleasure to see a real craftsman at work! David was very helpful and personally and I hope and we him again!"

Team:
David

REPORT THIS REVIEW

Review 25 Oct 2019 Recommended by customer in NR1 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of fitted shelving unit in front room.

"Very pleased with work done looks great! completed exactly to requirements. David is very quick at replying to emails. Very reasonably priced. Left the room spotless. "

REPORT THIS REVIEW

Review 15 Oct 2019 Recommended by customer in NR4 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement x 2 upvc windows.

"Mr. Cooper is always very helpful, reliable, conscientious and thorough. "

REPORT THIS REVIEW

Review 8 Aug 2019 Recommended by customer in NR4 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Installation of new skirting boards.

"Lovely chap who did a super job. very professional and diligent. "

REPORT THIS REVIEW

Review 24 May 2019 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fit new door and frame on side of garage.

"Very pleased with the result. "

REPORT THIS REVIEW

Review 18 Mar 2019 Recommended by customer in NR14 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Carpentry services to form opening bedroom stud work wall and make good.
Supplied materials.

"David from Cooper Home Improvement quality of work was excellent. We had to wait a few weeks, but he was friendly, helpful and very tidy!!
We plan to use him again and I would recommend him to everyone. "

REPORT THIS REVIEW

Review 29 Oct 2018 Recommended by customer in NR1 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Reducing height of 4 internal doors to allow smooth opening / closing of new carpet fitter.

"Non invasive, work completed quickly and efficiently with a good rapor, and advise asked for, given very pleased, happy to use again. "

REPORT THIS REVIEW

Review 8 Aug 2018 Recommended by customer in NR4 business Cooper Home Improvements https://www.referenceline.com/carpenter-in-norwich-cooperhomeimprovements-24555

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting 5 interior doors 4 door furniture.

"Excellent-clean, careful and organised. Have re-engaged for further work and also recommended to a friend. "

REPORT THIS REVIEW

» 5 4 3 2 1

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