Roddy Smith Maintenance Services

44 Laird Street
Dundee
Angus
DD3 9QE

56.4954, -3.0037

Carpenter & Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Glass / Glazier / Glazing
100% recommended: 9.7/10
101 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating 
9.7/10 Overall Rating 9.7/10
     
Quality 
9.6/10 Quality Rating 9.6
     
Tidy 
9.6/10 Tidy Rating 9.6
     
Service 
9.8/10 Service Rating 9.8
     
Value 
9.7/10 Value Rating 9.7
     
 
     
Good Practice
Charges  99%
Timing  99%
Payment  88%
Reliable  99%
Invoice  81%
Guarantee  67%
     
 
Recent Reviews 
 
" Roddy was prompt to come and look at the work. Was keen to quote for the job and made suggestions turned up on date and time agreed. Completed the wor...."   more
 
" The work was done quickly and efficiently and the MacCaulay was very pleasant and considerate. The work was to a good standard and the cost was very r...."   more
 
" I was delighted with the quality of work done, and I will definitely use Roddy again for any future jobs I require around the house. I would thoroughl...."   more
 
" Very happy excellent professional job, quality tradesman. Also clean and tidy and very polite. Definitely would recommend. A++."   more
     
 
 
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Reputations are not built overnight
Don't be impressed by a few old reviews which may not be representative. Referenceline recommends that you look for a track record of ratings and reviews in at least 9 of the last 12 months.
 


Most Popular Words
absolutely 4
agreed 4
Arrived 3
class 3
clean 5
definitely 8
delighted 5
doors 3
efficient 4
efficiently 3
exactly 3
excellent 22
friendly 6
friends 4
future 4
good 13
great 4
happy 14
helpful 3
Highly 4
Honest 3
mess 6
money 4
person 3
pleasant 5
pleased 11
polite 5
professional 10
prompt 3
quality 4
quickly 3
reasonable 4
recommend 15
recommended 3
reliable 7
requested 3
result 3
Roddy 13
satisfaction 5
satisfied 4
service 12
Services 3
small 3
Smith 7
standard 13
tidy 5
tradesman 7
trustworthy 3
value 4
workmanship 5
Choosing a firm is about more than just ratings, it's about people and attitudes. These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. [We only count each word once in each review, so please don't try to cheat the system!]


 
Reviews that match your Budget
 
See if this business has the experience to match your needs. This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
 


Customer Reviews
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Review 27 May 2016
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4813, -2.9878
Cost: £500
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Repair a double Glazed window that had a crack and replace the sill. Repair a garage door constrict and install a bespoke cabinet in the wall to house DVD player ext.
 

"Roddy was prompt to come and look at the work. Was keen to quote for the job and made suggestions turned up on date and time agreed. Completed the work as agreed. Would recommend and use again. "
 
 
 
 
 
 


Review 9 Jul 2015
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4671, -2.8764
Cost: £100
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fitted new front door handle replaced garage window.
 

"The work was done quickly and efficiently and the MacCaulay was very pleasant and considerate. The work was to a good standard and the cost was very reasonable."
 
 
 
 
 
 


Review 1 Jul 2015
Recommended by customer in DD8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.6446, -2.7573
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fit ceiling panels to bathroom. Fit coving to same & seal with silicon. Repair door & bathroom lock. Resize 2nd door & re-hang.
 

"I was delighted with the quality of work done, and I will definitely use Roddy again for any future jobs I require around the house. I would thoroughly recommend Roddy Smith Maintenance Services to anyone. Requiring small or large jobs done around the house."
 
 
 
 
 
 


Review 16 Jun 2015
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4668, -3.0174
Cost: £360
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fitted wardrobe.
 

"Very happy excellent professional job, quality tradesman. Also clean and tidy and very polite. Definitely would recommend. A++."
 
 
 
 
 
 


Review 8 Jun 2015
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4891, -3.0009
Cost: £100
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Refine garage door.
 

"Very efficient job well done- would have absolutely no hesitation in using him again now indeed recommending him to my friends."
 
 
 
 
 
 


Review 26 May 2015
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4901, -3.0049
Cost: £50
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Trimmed doors (2), repaired stairs.
 

"Arrived on time did the work. No problems."
 
 
 
 
 
 


Review 23 Apr 2015
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4557, -2.9950
Cost: £70
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
New locks fitted to front door.
 

"Very happy with the work done. Arrived at time & date agreed. Cleaned up afterwards. Work done to a good standard. Will definitely use again. Very good value for money."
 
 
 
 
 
 


Review 1 Apr 2015
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4631, -2.9949
Cost: £100
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacing failed double-glazed window and boring in pipes under boiler.
 

"Job done as requested- Roddy was clean, didnít leave any mess. Value for money! As I had no idea how much the cost would be initially & thought his price was very reasonable."
 
 
 
 
 
 


Review 13 Feb 2015
Recommended by customer in DD7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4995, -2.7196
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
   Customer Review
 
Warranty repair on behalf of Veka.
 

"Mr. Smith provided an excellent repair service from start to finish. Always keeping me informed of progress - highly recommend."
 
 
 
 
 
 


Review 21 Jan 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4778, -2.8519
Cost: £20
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fix outside gate.
 

"Very good service. Very good standard of workmanship. Very good value for money."
 
 
 
 
 
 


Review 8 Jan 2015
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
56.4895, -2.8981
Cost: £75
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of window pane in bedroom due to condensation between panes of glass.
 

"Excellent service."
 
 
 
 
 
 


Review 2 Nov 2014
Recommended by customer in DD3
56.4958, -3.0022
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removing skirting in hall. Laying wooden flooring. Replacing skirting. Cutting doors to fit over new flooring.
 

"We are very happy with the standard of workmanship."
 
 
 
 
 
 


Review 25 Sep 2014
Recommended by customer in DD8
56.6361, -2.9039
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fitting double glazed window.
 

"Work carried out to a very high standard. Care taken with my home and work was clean and tidy. Delighted with the standard of work overall."
 
 
 
 
 
 


Review 26 Aug 2014
Recommended by customer in DD2
56.4605, -3.0245
Cost: £45
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Trimming bottom of doors to allow free movement over new carpets and fixing a door that didnít close properly.
 

"This is the first time we have used this firm and would definitely recommend them. Roddy was pleasant, helpful, prompt and efficient Ė very pleasant with his work."
 
 
 
 
 
 


Review 25 Jun 2014
Recommended by customer in DD3
56.4827, -2.9780
Cost: £40
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Internal doors planed to stop them sticking on newly laid carpet.
 

"Excellent service. Final price was less than original quote. Very friendly and very helpful. Completed job to my specifications and satisfaction."
 
 
 
 
 
 


Review 11 Jun 2014
Recommended by customer in DD5
56.4751, -2.8522
Cost: £50
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fitting 3 shelves in a hall cupboard.
 

"Excellent job done without any disruption or mess. He even put up a towel rail, after doing the shelves, without extra charge. I have already recommended him to my niece."
 
 
 
 
 
 


Review 24 Feb 2014
Recommended by customer in DD8
56.6516, -2.9337
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Repair leaking window, and sill. A few minor jobs around the house all to our satisfaction. Price was very reasonable.
 

"Very satisfied with professional work done."
 
 
 
 
 
 


Review 17 Dec 2013
Recommended by customer in DD5
56.4733, -2.9091
Cost: £50
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Repair to decayed woodwork on house eaves & painting.
 

"Very pleased with friendly service and good workmanship. Price was lower than estimate."
 
 
 
 
 
 


Review 13 Dec 2013
Recommended by customer in DD5
56.5158, -2.8156
Cost: £6300
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
New bathroom.
 

"Very pleased with everything."
 
 
 
 
 
 


Review 3 Sep 2013
Recommended by customer in DD5
56.4768, -2.8728
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Erect rotten timber fence.
 

"Good work ethic, are polite."
 
 
 
 
 
 

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