KC Joinery

72 Glenconner Road
South Ayrshire

KA7 3HF

55.4534, -4.6115

Carpenter & Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Small Repairs
100% recommended   Rating 9.9/10
6 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 6 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Turned up on time, did the work as requested and cleared up efficiently. Extremely satisfied"   more
 
" Delighted with workmanship as always. "   more
 
" KC Joinery sets a very high standard and always ensure customer satisfaction. Alwsys arrived when planned and will go that extra mile. Kevin is always friendly and polite and is happy to adapt to...."   more
 
" KC Joinery have done various works in my house, from flooring, wet wall, small works to larger projects. Kevin works to a very high standard, he is a proper tradesman who has a wealth of experience...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Delighted 3
Extremely 2
Friendly 2
happy 2
Joinery 2
KC 2
Kevin 2
planned 2
pleasant 2
recommend 2
reliable 2
small 2
standard 2
tidy 2
Turned 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 7 Mar 2019
Recommended by customer in KA7
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4335, -4.6663
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Turning a small bedroom into a walk-in wardrobe.
Fitting shelving into 2 cupboards and adding shelving into study.
 
Cost: £2450

"Turned up on time, did the work as requested and cleared up efficiently.
Extremely satisfied"
 
 
 
 
Team:
Kevin
 
 
 


Review 28 Feb 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.4491, -4.6158
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
False ceiling in westuble.
 
Cost: £55

"Delighted with workmanship as always. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in KA7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4527, -4.6114
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various work including lowering ceiling, laminate floor fitting, handrail fitting, door adjustment and building a false wall.

"KC Joinery sets a very high standard and always ensure customer satisfaction. Alwsys arrived when planned and will go that extra mile.

Kevin is always friendly and polite and is happy to adapt to any last minute changes. No job is to big or small and has his own recommended contacts available should you need other tradesmen eg. Plumber/plasterer/spark etc.

Delighted with all work that's been completed.
Overall would thoroughly recommend KC Joinery."
 
 
Team:
Kevin Cumming
 
 
 


Review 3 Feb 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.4532, -4.6249
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A variety of work - flooring, skirting boards, timber cladding, wet wall installation, restoration of doors, installing upvc doors and windows

"KC Joinery have done various works in my house, from flooring, wet wall, small works to larger projects.

Kevin works to a very high standard, he is a proper tradesman who has a wealth of experience, with the ability to do larger work as well as small maintenance jobs.

He always arrives as planned and is extremely tidy, pleasant to deal with and very reliable. I would be happy to recommend Kevin"
 
 
 
 


Review 16 Oct 2018
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4432, -4.6072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New doorway and door fitted in hallway
 
Cost: £460
 

"Friendly and professional, turned up when stated,work completed quickly with no disruption, tidied up and no mess left. Delighted with the new door."
 
 
Team:
Kevin
 
 
 


Review 15 Oct 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
55.4490, -4.6179
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new under cladding to conservatory roof.
 
Cost: £500

"Very pleasant manner, very reliable and clean and tidy workman. "
 
 
 
 
Team:
Kevin
 
 
 

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