1st 4 Cleaner Carpets

23 Burton Close, Allesley
Coventry
West Midlands
CV5 9EG

52.4403, -1.5570

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 10/10
1 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 1 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I managed to get hold of the team straight away when I called. I explained the incident and the area involved. I was told they could get to me on the same day, explaining the work involved, how long ...."   more
 
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Good Practice
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Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accurate 1
agreed 1
arrived 1
brush 1
called 1
carpet 1
explained 1
explaining 1
finished 1
friendly 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
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Customer Reviews
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Review 21 Nov 2016
Recommended by customer in CV5
 My Age: 40 - 49 
 I'm: Male 

 I have known this business: 1 - 5 years 
52.4364, -1.5576
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a minor emergency when one of my children was very badly sick requiring the hall, stairs and landing to be professionally cleaned. I was amazed when I was told that the team could be there the same day and did an amazing job. You wouldn''t even know there was a problem and all before my Wife got home as well. Brilliant and friendly service for a very modest price. Very Happy and would definitely recommend them to anyone.
 
Cost: £45
 

"I managed to get hold of the team straight away when I called. I explained the incident and the area involved. I was told they could get to me on the same day, explaining the work involved, how long it was likely to take and how much it would cost. Very friendly and accurate. The team arrived on time and went to work immediately, again, very friendly and professional. 45 mins they were finished and the place was spotless, they even used a special brush to make the carpet look new again. The cost was the price we originally agreed."
 
 
 
 

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