Bright & Fresh

Zamok The Street, Swallowfield
Reading
Berkshire
RG7 1QY
51.3783, -0.9586

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 10/10
3 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 3 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" I thought my cream handbag was ruined after it soaked up the dye from my dark denim jeans. Then I found Bright and Fresh. They came over took one look and said "no problem I can fix that". There was n...."   more
 
" A very impressive Job; moving all the furniture whilst cleaning the carpets.Best carpet clean We have had and Pav was friendly and considerate. He also took his time to ensure an excellent result "   more
 
" I have used Bright and Fresh three times over the last 5 or 6 years to carry out colour restoration to my leather sofas which had faded and were looking tatty due to wear and tear. On each occasion ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 23 Feb 2016
Recommended by customer in SL7
51.5728, -0.7700 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Handbag re dye and stain removal

"I thought my cream handbag was ruined after it soaked up the dye from my dark denim jeans. Then I found Bright and Fresh. They came over took one look and said "no problem I can fix that". There was no pushy sales or exaggerated sighs just a great job done on time and for a fabulous price. My handbag looks brand new. I would highly recommend them. "
 
 
 
 

Review 27 Mar 2015
Recommended by customer in RG41
51.4175, -0.8598 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upholstery and Carpet cleaning

"A very impressive Job; moving all the furniture whilst cleaning the carpets.Best carpet clean We have had and Pav was friendly and considerate. He also took his time to ensure an excellent result "
 
 
 
 

Review 4 Feb 2015
Recommended by customer in RG10
51.4885, -0.8648 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Colour restoration to leather sofas

"I have used Bright and Fresh three times over the last 5 or 6 years to carry out colour restoration to my leather sofas which had faded and were looking tatty due to wear and tear. On each occasion I have been absolutely delighted with the result and now have a 10 year old leather suite which looks as good as new! I would not hesitate to recommend this company and will continue to use them in the future for ongoing maintenance."
 
 
 
 
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