Carpet Sun Ltd

2 Rodger Street
Anstruther
Fife
KY10 3DU

56.2231, -2.7023

Carpets & Flooring

Listed under:  Blinds, Carpet Cleaners / Carpet Cleaning, Carpets - Sales & Fitting, Curtains, Floors / Flooring
100% recommended   Rating 9.9/10
128 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 128 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Alan and Alan Jr. were pleasant, efficient, and completed all work effectively. A great team. Gordon and Margo were welcoming and were able to show me a very wide range of choices."   more
 
" Very happy from start to end, was kept informed about everything that was to be done, very polite and understanding staff. Would use this company again. Very good team work. Thanks Again"   more
 
" Workmanship was to highest standard & met all our requirements."   more
 
" Work was done/completed early which was a great advantage in our move. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
advice 4
Alan 4
best 5
business 3
carpet 26
carpets 11
certainly 4
cheerful 3
class 5
Clean 3
customer 3
definitely 5
delighted 8
easy 4
efficient 12
exactly 3
Excellent 36
exceptional 3
extremely 5
fantastic 4
finish 14
fitted 7
fitter 4
Fitters 21
fitting 10
floor 3
flooring 4
friendly 24
good 11
great 12
happy 13
helpful 19
highly 7
Margo 6
old 6
pleasant 6
pleased 8
product 6
professional 15
quality 7
recommend 16
service 42
standard 7
Sun 12
team 8
Thank 6
Thanks 8
tidy 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Oct 2017
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.2481, -2.7035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a roller blind on a passage window. To lay vinyls in 3 bathroom / ensuite, cloakroom and main bathroom-after screeding the areas.
 
Cost: £695

"Alan and Alan Jr. were pleasant, efficient, and completed all work effectively. A great team. Gordon and Margo were welcoming and were able to show me a very wide range of choices."
 
 
 
 
Team:
Gordon Margo Alan Alan
 
 
 


Review 6 Oct 2017
Recommended by customer in KY10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2195, -2.7072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit new carpets and window inter blinds.
 
Cost: £2169

"Workmanship was to highest standard & met all our requirements."
 
 
 
 
Team:
Gordonalan Alan Anya
 
 
 


Review 6 Oct 2017
Recommended by customer in KY16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.3751, -2.8937
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit hall stairs and landing. 2 bedrooms in carpets. To supply and fit kitchen and bathroom in Vinyl with a plywood sub floor.
 
Cost: £1550

"Very happy from start to end, was kept informed about everything that was to be done, very polite and understanding staff. Would use this company again. Very good team work.
Thanks Again"
 
 
 
 
Team:
Gordon Margo Alan Alan Anya
 
 
 


Review 2 Oct 2017
Recommended by customer in KY10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2195, -2.7072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit new carpets to apartment.
 
Cost: £1857
 
 
Team:
Gordon Margo Bethany Alan
 
 
 


Review 28 Sep 2017
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2279, -2.6880
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit carpet, vinyl and blinds to the whole house.
 
Cost: £2204
 
 
Team:
Gordon Margo Alan Anya Alan
 
 
 


Review 26 Sep 2017
Recommended by customer in KY10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.2195, -2.7072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit carpet and Intu blinds to whole apartment.
 
Cost: £5266

"Work was done/completed early which was a great advantage in our move. "
 
 
 
 
Team:
Gordon Margo Bethany Alan
 
 
 


Review 21 Aug 2017
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.1954, -3.0614
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Axminster carpet. Uplifting and disposing of old flooring. Moving and re-innovating furniture. Repairs to damaged carpet as well.
 
Cost: £1115

"Excellent service."
 
 
 
 
Team:
Gordon Margo Beth Alan Alan
 
 
 


Review 10 Aug 2017
Recommended by customer in KY16
56.3318, -2.7881
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit of carpets, underlay, curtains and poles. Uplift and disposal of old flooring and curtains. Supply and fit of into blind.
 
Cost: £5790

"From general advice, helping to choose colour and/or pattern and the work being done I found everyone very helpful and an delighted with my new curtains and carpets. I would highly recommend this firm."
 
 
 
 
Team:
Bethany Margo Alan Gordon Alan
 
 
 


Review 4 Jul 2017
Recommended by customer in XY7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new carpet. Uplifting old flooring and moving furniture. Disposing of old carpet and re-instating furniture.
 
Cost: £803

"The staff are kind helpful in every way. They don't rush you and advise you on the carpet underlay do not push you in any way, it is your home they came to my home as I couldn't get to the shop. Alan & Alan did not leave any mess and were very nice and couldn't do enough for me. I would go to this shop again, I wish I had known about it years ago. I keep telling my friends how happy I am with my carpet. I would give them all 10/10."
 
 
 
 
Team:
Gordon Margo Beth Alan Alan
 
 
 


Review 30 Jun 2017
Recommended by customer in KY16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.3291, -2.8100
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply of new carpet and underlay. Full fitting service including uplift and disposal of old flooring.
 
Cost: £829
 
 
Team:
Bethany Margo Gordon Alan Alan
 
 
 

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