Scotia Bathroom & Tile Centre (Kinghorn) Ltd

St. Leonards Mill, St. Leonards Place Kinghorn
Burntisland
Fife
KY3 9UL

56.0709, -3.1744

Central Heating Engineers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Tilers / Tiling / Grouting
100% recommended   Rating 9.7/10
105 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 105 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team carrying out the work were fantastic. The standard of work is excellent. Excellent value for money and would highly recommend Scotia to others. Absolutely first class."   more
 
" The company (Scotia) was top notch from beginning to end. Very helpful with designing bathroom for my needs. Kept me up to date as work progressed. Cleaned my house once finished. Were very friend...."   more
 
" John and Nicole very helpful in all aspects before the work had even started. Everyone involved in doing out wet floor shower room. Were cheerful, helpful and always on time, we did try other compan...."   more
 
" The companies terms says a lots. No deposit requires and payment only on satisfactory completion of work. First class finish through out. One or two snags which occurred through no fault of the com...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 95%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 87%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 6
bathroom 11
class 6
clean 10
Cleaned 7
completely 3
contact 3
courteous 4
credit 3
definitely 4
delighted 6
efficient 9
exactly 3
Excellent 25
expected 4
explained 4
extremely 4
fantastic 3
finish 12
finished 7
friendly 8
friends 3
good 14
Great 5
guys 3
happy 15
hard 9
helpful 11
highly 8
informed 3
installation 5
pleasant 5
pleased 5
polite 10
problem 7
professional 24
quality 8
recommend 18
satisfaction 6
satisfied 5
Scotia 18
service 12
shower 6
standard 14
team 11
tidy 14
workers 9
working 5
workmanship 10
workmen 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 May 2018
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.0532, -3.4124
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete renovation bathroom and en-suite.
 

"The team carrying out the work were fantastic.
The standard of work is excellent.
Excellent value for money and would highly recommend Scotia to others.
Absolutely first class."
 
 
 
 
Team:
John Dunlop
 
 
 


Review 30 Apr 2018
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0313, -3.4415
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rip out old bathroom put in new with shower.
Made to suit a pensioner.
 
Cost: £5380

"The company (Scotia) was top notch from beginning to end.
Very helpful with designing bathroom for my needs.
Kept me up to date as work progressed.
Cleaned my house once finished.
Were very friendly and approachable.
The standard of workmanship is very pleasing to the eye.
I am over the moon with my new bathroom and will encourage anyone who asks to use Scotia."
 
 
 
 
Team:
John Steven
 
 
 


Review 19 Apr 2018
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.0598, -3.4270
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"John and Nicole very helpful in all aspects before the work had even started.
Everyone involved in doing out wet floor shower room.
Were cheerful, helpful and always on time, we did try other company before Scotia but they just never had the ease at comfort that Scotia brought to a very lovely shower room and a very happy customer.
Very professional job."
 
 
 
 
 
 


Review 28 Mar 2018
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.0787, -3.4563
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove old back boiler and gas fire and install combi boiler central heating system.
To remove old bathroom and install a new shower room/toilet including full wall and floor tiling and new lighting system.
 
Cost: £9156

"The companies terms says a lots.
No deposit requires and payment only on satisfactory completion of work.
First class finish through out.
One or two snags which occurred through no fault of the company were efficiently dealt with.
A friendly company to deal with.
Highly satisfied on completion of work."
 
 
 
 
 
 


Review 9 Mar 2018
Recommended by customer in KY8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1973, -3.0255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom
Replace bathroom, hand basin unit pane cistern, shower and cubicle, wet wall, floor tiles and wall tiles, mirror taking old bathroom out.
Ensuite
Replace hand basin, unit pane cistern, shower and cubicle, wet wall, floor tiles and wall tiles, mirror taking old out.
 
Cost: £14202

"No Complaint about the firm brilliant workforce from start to finish, cant find any fault the end result for toilets are superb we are more than happy, would put anybody on to them as the are very friendly and helpful."
 
 
 
 
Team:
John Dunlop
 
 
 


Review 8 Mar 2018
Recommended by customer in KY11
56.0343, -3.3558
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom and cloakroom installation.
 
Cost: £6120
 
 
Team:
Andrew Kennedy
 
 
 


Review 28 Feb 2018
Recommended by customer in KY2
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.1153, -3.1890
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full bathroom renovations.
 
Cost: £6342

"Very professional team, excellent service.
Happy with our new bathroom. An amazing transformation. Would highly recommend.

Thank you very much."
 
 
 
 
Team:
John
 
 
 


Review 28 Feb 2018
Recommended by customer
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen and 2 bathrooms.
 
Cost: £20000

"This is the 3rd time we have used Scotia for bathrooms and kitchens.
They only seem to get better, if that is possible.
First class service from a first class company."
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in KY11
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0291, -3.4307
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove both and fit new tray, wet wall and shower.
 
Cost: £2400

"Great company to deal with from start to finish.
Very friendly and professional service."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in KY7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1751, -3.1533
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total refurbishments of shower room and toilet etc.
Removal of old shower, toilet etc and tiling.
Refitted wet wall and new shaver etc.
 
Cost: £9000

"Excellent job from planning stage to completion.
The shape of the room made this a particularly challenging job but proved not to be a problem for the team from Scotia.
We love our new shower room.
Scotia team were 5 stars."
 
 
 
 
Team:
Scott Garteh Mike Stevy
 
 
 


Review 10 Nov 2017
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1835, -3.0224
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove tiles from bathroom walls, put up wet wall renew shower, shower unit toilet and basin put up new ceiling panels and down lights. Remove radiator and put in tower rail ( heated ).
 
Cost: £5970

"Very nice guys, happy to explain what they were doing when asked tidied up every night and removed any rubbish."
 
 
 
 
Team:
Scott Garath Raymond
 
 
 


Review 10 Nov 2017
Recommended by customer in KY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1925, -3.2032
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new shower room, all wet wall / towel rail / shower sink / floor / ceiling fit new toilet / sink / wet wall / floor / ceiling.
 
Cost: £7610

"Looks great, very professional. "
 
 
 
 
Team:
Scott Garath
 
 
 


Review 26 Oct 2017
Recommended by customer in KY72
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement WC and bidet.
 
Cost: £780
 
 
 
 


Review 16 Oct 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.1093, -3.1755
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower room + toilet installation.Full suite including floor & ceiling finishes.
 
Cost: £6370

"Good attitude workers, helpful and pleasant. Work done on time and issues resolved to satisfaction."
 
 
 
 
Team:
Garath Scott Mike
 
 
 


Review 29 Sep 2017
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.0561, -3.4374
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changing bathroom to wetroom for disabled person.
 
Cost: £5365

"Very hard worker, who checked everything before they went ahead.
Cleaned up every night and made sure we had what was necessary.
Also managed to fit no in as soon as possible, as job was quite urgent."
 
 
 
 
Team:
Gareth Scott
 
 
 


Review 5 Sep 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0329, -3.3625
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of bath, removal of wall tiles and replaced with tiles and replaced with walk in shower and wet wall boards on wall and fitted an extractor fan in bathroom.



 
Cost: £2335

"Very helpful and explained clearly the work needed done and how they will do it. The price was very reasonable. The workmen that came to our home were polite and friendly.Also tidied up very well and checked we were satisfied once the work was completed will recommend Scotia to anybody needed bathroom work done.
"
 
 
 
 
 
 


Review 21 Aug 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.0326, -3.4111
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New fitted bathroom and shower fully tiled.
 
Cost: £5800

"Very professional job from start to finish, kept well informed throughout the whole job. Workman were a pleasure to have in our house. "
 
 
 
 
Team:
Gareth Scott
 
 
 


Review 9 Aug 2017
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.1236, -3.1363
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out existing bathroom ceiling, walls and floor.
Plaster board walls, ply floor.
Supply and fit-new ceiling panels and lights.
Wet walls, glass panels power shower and tray.
WC and Gstern.
Basin, waterfall fileer and unit.
2 high mirror units
Chrome towel rail, heated mirror.
Wall and floor tiles.
Re-hang door to open opposite side.
Re-position light switch.
 
Cost: £8360

"The team were very efficient throughout the process from design to finishing touches.
We were happy to go on a few days holiday and trusted them to carry out the work in our absence.
We were delighted with the results on our return and have had no cause for complaint in the 4 weeks since the.
The quality of the products supplied and workmanship is exceptional.
We would highly recommend Scotia."
 
 
 
 
Team:
Scott Gareth Ryan
 
 
 


Review 8 Aug 2017
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.0632, -3.4659
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbishment of downstairs cloakroom.
 
Cost: £2688

"Very courteous workers no problem too difficults extremely clean and tidy."
 
 
 
 
 
 


Review 14 Jul 2017
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1400, -3.0855
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and installed new shower room/bathroom with furniture built in include glass cabinets and new rescues and suiting. Plastic and paint as required.

Supply and install new toilet/cloakroom with built in furniture etc.
Replace gas heater with a new cast iron model.
 
Cost: £15365

"Very minor issue with tiling which was resolved immediately. Staff continued to be friendly, professional and concerned. Excellent service."
 
 
 
 
Team:
Gereth Roberts
 
 
 

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