Scotia Bathroom & Tile Centre (Kinghorn) Ltd

St. Leonards Mill, St. Leonards Place Kinghorn
Burntisland
Fife
KY3 9UL

Central Heating Engineers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Tilers / Tiling / Grouting
100% recommended   Rating 9.7/10
126 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 126 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent company to deal with from first visit to showroom to completion of the work. The trademen were very professional whilst being considerate, friendly and very respectful of my home. "   more
 
" Friendly, helpful, straight forward. Good job done. Happy!"   more
 
" Work was completed to a high standard and I am delighted with both kitchen and bathroom"   more
 
" Very professional company. Kept in regular contact letting us know of prices and timescales etc. Andy was our fitter and was excellent. Couldn't be more helpful. Very tidy. Would definitely recomm...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 6
Andy 4
arrived 4
bathroom 13
certainly 3
class 7
Clean 11
cleaned 8
completely 3
considerate 3
contact 4
courteous 5
credit 3
definitely 6
delighted 7
efficient 9
exactly 4
Excellent 31
expected 6
experience 3
explained 5
extremely 4
family 3
fantastic 3
finish 13
finished 8
friendly 10
good 18
Great 8
Happy 17
hard 10
helpful 16
highly 9
pleasant 6
polite 11
problem 7
professional 31
Quality 11
recommend 23
satisfaction 7
satisfied 6
Scotia 20
Service 14
shower 7
standard 15
team 12
tidy 16
workers 11
workmanship 12
workmen 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 May 2019
Recommended by customer in PH1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refit ensuite.
 

"Excellent company to deal with from first visit to showroom to completion of the work.
The trademen were very professional whilst being considerate, friendly and very respectful of my home. "
 
 
 
 
Team:
Scott Gareth Paul
 
 
 


Review 3 May 2019
Recommended by customer in KY11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out old bathroom suite and tiles.
Refit with new suite, wet wall shower screen, towel radiator.
 
Cost: £4500

"Friendly, helpful, straight forward. Good job done.
Happy!"
 
 
 
 
 
 


Review 25 Apr 2019
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen and bathroom
 

"Work was completed to a high standard and I am delighted with both kitchen and bathroom"
 
 
 
 
Team:
Peter
 
 
 


Review 12 Apr 2019
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re designing bathroom including bath, wall boards and flooring.
 
Cost: £5584

"Very professional company. Kept in regular contact letting us know of prices and timescales etc.

Andy was our fitter and was excellent. Couldn't be more helpful. Very tidy. Would definitely recommend. "
 
 
 
 
Team:
Paul Andy
 
 
 


Review 2 Apr 2019
Recommended by customer in KY1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bathroom and ensuite
- Install underfloor heating
- Tile floors and walls (to half height)
- Remove stud partitions
- Replace toilets, showers, vanity units and bath
- Install LED mirrors and shaver sockets
- Install additional LED downlights
- Paint walls and ceiling
 
Cost: £16172

"Excellent Service
High Quality work
Excellent Aftercare
Quick Resolution of issues
Well informed throughout"
 
 
 
 
Team:
Scott Ryan Gareth Chris
 
 
 


Review 25 Mar 2019
Recommended by customer
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New En-suite bathroom in bedroom
 
Cost: £6500

"Very good experience, firstly at showroom, dealing with Nicola, very helpful, till quote from John, all details of work fully explained and fitted perfectly by Andy. "
 
 
 
 
Team:
Andy
 
 
 


Review 21 Mar 2019
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total refurbishment of bathroom.
 
Cost: £4940

"Excellent company and staff will definitely use again. Andy was brilliant Joan was also helpful."
 
 
 
 
Team:
John Andy Nicole
 
 
 


Review 18 Mar 2019
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing existing toilet and washbasin. Removing previous fittings wallpaper and flooring. Fitting new wet wall, flooring, ceiling, mirror and lights
 
Cost: £3980

"Very attentive workmen, hardworking and professional.
Would certainly recommend this firm to friends and family."
 
 
 
 
Team:
Scott Gareth
 
 
 


Review 14 Mar 2019
Recommended by customer
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renovation to En-suite.
 
Cost: £4500

"Great company to deal with, no worries as you do not pay till 100% satisfied, not even a deposit. First class service from showroom and great fitters. "
 
 
 
 
Team:
Andrew Kennedy
 
 
 


Review 11 Mar 2019
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Larger(base) shower. New toilet(comfort) New wash hand basin with shelved unit. Complete wallboard throughout. Complete flooring. All old fitting taken away.
 
Cost: £5082

"The job was completed efficiently by Andy.
Clean and professional job from start to finish.
Would recommend Andy."
 
 
 
 
Team:
John Andy
 
 
 


Review 7 Mar 2019
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove all tiles, flooring fixtures from main bathroom. Install new shower bath toilet sink, Radiator plus bespoke furniture. New lighting, ceiling panels plus new tiling to walls and floor. Install modern mirror and extractor fan.
 

"Impressed by high quality of tradesmen. Neat and tidy (grafters). Job completed within 7 day period to our satisfaction. Co. pleasure to do business with
Would highly recommend. "
 
 
 
 
Team:
Cott Rhumphry Raymond
 
 
 


Review 5 Mar 2019
Recommended by customer in PH1
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ensuite replacement
 
Cost: £6200

"Excellent."
 
 
 
 
 
 


Review 8 Feb 2019
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New En-suite
 
Cost: £6200

"Good product's and worker's were very pleasant and worked very hard and cleaned up every night
Would recommend."
 
 
 
 
Team:
John
 
 
 


Review 3 Jan 2019
Recommended by customer in KY3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace WC + Basin in Bathroom + Downstairs toilet
Remove Bath + Replace with walk in shower
Replace 2 extractor fans
 
Cost: £4104

"The team arrived as expected and finished ahead of schedule. Work was carried out as expected and end result looks great."
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in PH10
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refit shower room with disability aids for my wife new shower seat + grab rams new WHB, Raised comfort WC + mobility arms

 
Cost: £2495

"Excellent workmanship and very professional approach."
 
 
 
 
 
 


Review 2 Jan 2019
Recommended by customer in KY13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing new bathroom
 
Cost: £4900

"Good job-well done!
I am awaiting 'Grab Rail' to be installed as I have reduced (slightly) mobility. Servant promised to install by Monday 17 Dec as mentioned. "
 
 
 
 
 
 


Review 18 Dec 2018
Recommended by customer in KY3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Peter
 
 
 


Review 14 Dec 2018
Recommended by customer in PH10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped out old bathroom. Re-tiled, new ceiling, installed new shower tray, toilet, basin, radiator.
 
Cost: £6300

"We found Scotia bathroom professional, quality of workmanship was superb, all trades involved were polite and tided up any mess after work.
Our new shower room is superb, stunning . "
 
 
 
 
Team:
Paul Scott
 
 
 


Review 5 Sep 2018
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Bathroom installation.
New ceiling.
Wet wall.
 
Cost: £4615

"Workers arrived on time.
Cleared up at end of each day work completed before expected dates.
Advised it could take four, work complete in three. Everyone we dealt with were very helpful and courteous."
 
 
 
 
 
 


Review 7 Aug 2018
Recommended by customer in KY6
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete new bathroom.
 
Cost: £7230
 
 
 
 

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