Scotia Bathroom & Tile Centre (Kinghorn) Ltd

St. Leonards Mill, St. Leonards Place Kinghorn
Burntisland
Fife
KY3 9UL

56.0709, -3.1744

Central Heating Engineers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Tilers / Tiling
100% recommended   Rating 9.7/10
90 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 90 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very helpful and explained clearly the work needed done and how they will do it. The price was very reasonable. The workmen that came to our home were polite and friendly.Also tidied up very well and ...."   more
 
" Very professional job from start to finish, kept well informed throughout the whole job. Workman were a pleasure to have in our house. "   more
 
" The team were very efficient throughout the process from design to finishing touches. We were happy to go on a few days holiday and trusted them to carry out the work in our absence. We were delight...."   more
 
" Very courteous workers no problem too difficults extremely clean and tidy."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 95%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 85%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 5
agreed 2
Arrived 2
bathroom 9
breaks 2
card 2
certainly 2
class 3
clean 10
Cleaned 5
complaints 2
courteous 4
definitely 4
delighted 6
efficient 9
Excellent 21
expected 4
explained 4
extremely 4
finish 9
finished 6
friendly 4
good 13
happy 11
hard 8
helpful 7
highly 5
installation 5
pleasant 4
pleased 5
pleasure 4
polite 10
problem 6
professional 20
quality 8
recommend 16
satisfaction 5
satisfied 4
Scotia 13
service 9
shower 4
standard 12
team 8
tidy 14
tradesmen 4
workers 8
working 5
workman 4
workmanship 9
workmen 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Sep 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0329, -3.3625
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of bath, removal of wall tiles and replaced with tiles and replaced with walk in shower and wet wall boards on wall and fitted an extractor fan in bathroom.



 
Cost: £2335

"Very helpful and explained clearly the work needed done and how they will do it. The price was very reasonable. The workmen that came to our home were polite and friendly.Also tidied up very well and checked we were satisfied once the work was completed will recommend Scotia to anybody needed bathroom work done.
"
 
 
 
 
 
 


Review 21 Aug 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.0326, -3.4111
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New fitted bathroom and shower fully tiled.
 
Cost: £5800

"Very professional job from start to finish, kept well informed throughout the whole job. Workman were a pleasure to have in our house. "
 
 
 
 
Team:
Gareth Scott
 
 
 


Review 9 Aug 2017
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.1236, -3.1363
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out existing bathroom ceiling, walls and floor.
Plaster board walls, ply floor.
Supply and fit-new ceiling panels and lights.
Wet walls, glass panels power shower and tray.
WC and Gstern.
Basin, waterfall fileer and unit.
2 high mirror units
Chrome towel rail, heated mirror.
Wall and floor tiles.
Re-hang door to open opposite side.
Re-position light switch.
 
Cost: £8360

"The team were very efficient throughout the process from design to finishing touches.
We were happy to go on a few days holiday and trusted them to carry out the work in our absence.
We were delighted with the results on our return and have had no cause for complaint in the 4 weeks since the.
The quality of the products supplied and workmanship is exceptional.
We would highly recommend Scotia."
 
 
 
 
Team:
Scott Gareth Ryan
 
 
 


Review 8 Aug 2017
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.0632, -3.4659
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbishment of downstairs cloakroom.
 
Cost: £2688

"Very courteous workers no problem too difficults extremely clean and tidy."
 
 
 
 
 
 


Review 14 Jul 2017
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.1400, -3.0855
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and installed new shower room/bathroom with furniture built in include glass cabinets and new rescues and suiting. Plastic and paint as required.

Supply and install new toilet/cloakroom with built in furniture etc.
Replace gas heater with a new cast iron model.
 
Cost: £15365

"Very minor issue with tiling which was resolved immediately. Staff continued to be friendly, professional and concerned. Excellent service."
 
 
 
 
Team:
Gereth Roberts
 
 
 


Review 4 Jul 2017
Recommended by customer in KY3
56.0659, -3.2315
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new bathroom.
 
Cost: £6120

"The guys did an excellent job. They kept me up to date with their progress and even finished the job faster than expected. Would definitely recommend."
 
 
 
 
Team:
Garath Scott
 
 
 


Review 19 Jun 2017
Recommended by customer in KY4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.1373, -3.3925
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full fitted bathroom.
 
Cost: £4640

"Excellent, clean and tidy workmen good tradesmen, good mannered and hard working."
 
 
 
 
Team:
Andy Stevie
 
 
 


Review 1 Jun 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0650, -3.2197
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbishment - remove bath, install a shower, install/replace existing facilities and install a bidet. Renew flooring and coverings, install the wet wall, fit/install enhanced lighting and heating.
 
Cost: £6120

"We appreciated quote/no. Hassle policy, the expertise of the advice given, the quality of the work and the approach of the Tradesmen.
The outcome after an efficient installation is that we are very pleased."
 
 
 
 
 
 


Review 3 Apr 2017
Recommended by customer in KY7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.2134, -3.1888
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing bath and installing new walk-in shower tray shower screen and wet wall.
 
Cost: £3730

"A good job, well done workmen very bright of cheery and helpful. Cleaned and tided up when job was finished.
Highly recommended."
 
 
 
 
Team:
Gareth Scott
 
 
 


Review 3 Nov 2016
Recommended by customer in KY7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.2099, -3.1750
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shower unit (Mira electric shower)
Wash hand basin.
Toilet with show closing lid.
Wet wall around complete bathroom.
 
Cost: £4500

"A very tidy workforce easy to contact an excellent choice of bathroom (ie.showers, basin and toilet to choose from was able to help us choose the correct shower unit etc. To help with my disability."
 
 
 
 
 
 

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