Gas-Tec (Fife) Ltd

97 Evershed Drive
Dunfermline
Fife
KY11 8RE

56.0597, -3.4299

Central Heating Engineers

Listed under:  Central Heating Engineers, Gas Engineers, Plumbers / Plumbing
99% recommended   Rating 9.8/10
205 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 205 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From first enquiry to completion of works, the service provided was beyond expectation. Speedy, reliable and efficient. Kevin and Josh very friendly and did superb job. "   more
 
" Cannot fault the service received. Very quickly done - from initial visit to quote for work to full completion was outstanding - quote on Monday - job done by the Wednesday. 10/10 to the 2 engineers ...."   more
 
" From initial phone call to completion of work the team were very professional trustworthy and friendly. We would absolutely recommend them to anyone and will use them for any future works needed. "   more
 
" We are extremely pleased with work provided, excellent customer service and really helpful. We would have no hesitation in recommending this company to anyone"   more
 
About Us


Gas-tec has been established for approximately 20 years. We install new boilers and central heating systems and carry out services and repairs on existing systems.

We pride ourselves on offering our customer's excellent customer service along with good value for money. We do what we say we are going to do when we say we are going to do it.

We can now offer FINANCE on 10 YEAR GUARANTEE BOILERS via our partnership with Zanussi boilers

As we are GREEN DEAL APPROVED INSTALLERS we can also sign off your GREEN DEAL FORMS to help you to receive any government rebates available
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 7
arrived 12
boiler 23
brilliant 5
central 5
certainly 7
class 9
clean 16
cleaned 7
courteous 7
customer 13
definitely 11
delighted 7
disruption 5
efficient 18
efficiently 9
engineer 5
engineers 14
excellent 42
explained 16
family 12
fantastic 5
fault 5
finish 19
finished 6
fitted 6
fitters 5
friendly 35
friends 17
Gas 9
GasTec 26
Good 18
great 15
happy 32
heating 11
helpful 20
highly 13
informed 5
installation 12
pleased 19
professional 26
quote 10
recommend 63
service 60
standard 10
team 16
Thank 10
tidy 26
workers 11
working 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Nov 2017
Recommended by customer in KY11
 My Age: 60 - 69 
 I have known this business: 1 - 5 years 
56.0765, -3.4236
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler with new flue, time, soak-away and central heating filter
Flush and protection system
 
Cost: £2300

"From first enquiry to completion of works, the service provided was beyond expectation. Speedy, reliable and efficient. Kevin and Josh very friendly and did superb job. "
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
56.0760, -3.4192
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler with new standard flue, wireless timer and central heating filter. Flush and protect system.
 
Cost: £2450

"Cannot fault the service received. Very quickly done - from initial visit to quote for work to full completion was outstanding - quote on Monday - job done by the Wednesday.
10/10 to the 2 engineers who came.Would recommend to anyone. "
 
 
 
 
 
 


Review 10 Oct 2017
Recommended by customer in KY4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0964, -3.3722
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit full central heating to include 10 year guarantee combi boiler vertical flue, wireless timer/room thermostat and radiators, including valves central heating filter, flush and protect system.
 
Cost: £4945

"From initial phone call to completion of work the team were very professional trustworthy and friendly. We would absolutely recommend them to anyone and will use them for any future works needed. "
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in KY11
56.0310, -3.4038
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply & Fit 10 year guarantee combi boiler with new flue, timer and central heating filter.
Supply & Fit Valor Dream gas fire
Flush & Protect heating system.
 
Cost: £3485

"We are extremely pleased with work provided, excellent customer service and really helpful.
We would have no hesitation in recommending this company to anyone"
 
 
 
 
 
 


Review 6 Oct 2017
Recommended by customer in KY12
56.0799, -3.4735
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler with new vertical flue, wireless timer/room thermostat and central heating filter flush and protect system and tidy up kitchen pipe work.
 
Cost: £2995
 
 
Team:
Kevin Josh Adam Garry
 
 
 


Review 19 Sep 2017
Recommended by customer in KY11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.0812, -3.4032
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guaranteed Combi Boiler with new standard flue, wireless timer/room thermostat, new gas pipe and central heating filter
Flush and protect system.
 
Cost: £2650
 
 
 
 


Review 15 Sep 2017
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.0875, -3.5770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee Combi Boiler with new vertical flue, built in timer and central heating filter flush and protect system.
 
Cost: £2890

"Very pleased with the work done in our home also very pleased with the efficiency of our new boiler."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in KY2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
56.1332, -3.1911
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler with built in timer, new vertical flue and central heating filter. Supply and fit considerate pump flush and protect system.
 
Cost: £2480
 
 
 
 


Review 30 Aug 2017
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: Under 1 year 
56.1007, -3.3603
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler, with new flue, timer, central heating filter and new radiator with valves flush and protect system.
 
Cost: £2495

"Excellent very tidy job."
 
 
 
 
Team:
Kevin Josh
 
 
 


Review 10 Aug 2017
Recommended by customer in KY12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0707, -3.4384
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 10 year guarantee combi boiler with new flue, wireless timer/room start and central heating filter upgrades gas pipe flush and protect system.
 
Cost: £2790

"Very happy with both the quality of workmanship and the price paid.
Would happily recommend to friends and family."
 
 
 
 
 
 

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