Glenfield Electrics

15, Glenfield Drive, Great Doddington
Wellingborough

NN29 7TE

52.2699, -0.7177

Certified Installer

Listed under:  Electricians
100% recommended   Rating 10/10
3 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 3 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Came out at short notice very helpful, very professional and thorough"   more
 
" Exceptional service and work, I can't recommend Simon at Glenfield Electrics enough! He arrived when agreed took his time to explain the issues and the steps thats would be taken to resolve our issue...."   more
 
" Exceptional service. Felt comfortable while Simon was in the house. Already using outdoor socket he fitted."   more
 
About Us


We provide domestic electrical services ranging from additional sockets or switches to full re-wires. No job is too small and regardless of size is delivered with the same professionalism and pride.

No call out fees and no obligation quotes. Please call for a an honest, friendly service.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Exceptional 2
service 2
Simon 2
agreed 1
arrived 1
challenges 1
comfortable 1
Electrics 1
explain 1
fitted 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
Sort:        

1

Budget:  


Review 8 Oct 2017
Recommended by customer in NN29
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.2816, -0.7021
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changed shower switch at very short notice

"Came out at short notice very helpful, very professional and thorough"
 
 
 
 


Review 2 Oct 2017
Recommended by customer in NN29
 My Age: 40 - 49 
 I'm: Male 

 I have known this business: 1 - 5 years 
52.2699, -0.7177
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simon carried out a variety of electrical work for us from security and external lighting to internal electrics and lighting works.

"Exceptional service and work, I can't recommend Simon at Glenfield Electrics enough! He arrived when agreed took his time to explain the issues and the steps thats would be taken to resolve our issues and challenges. The work was to the highest quality and very tidy. I'm really pleased with the standard of work and would totally recommend Glenfield Electrics."
 
 
Team:
Simon Williams
 
 
 


Review 12 Aug 2017
Recommended by customer in NN29
 My Age: 40 - 49 
 I'm: Female 

 I haven't used this business before 
52.2699, -0.7177
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of outside socket.

"Exceptional service. Felt comfortable while Simon was in the house. Already using outdoor socket he fitted."
 
 
Team:
Simon Williams
 
 
 

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