Frosty's Cleaning Services

Craiglea Lodge
Mossblown
South Ayrshire
KA6 5AZ

55.4958, -4.5355

Cleaning - Exterior

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaning - Upholstery, Driveway Cleaning, Gutter Cleaners / Gutter Cleaning, Oven Cleaners, Power Washing, Pressure Washing Patios/Decks/Driveways, Window Cleaners / Window Cleaning
100% recommended   Rating 9.9/10
20 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 20 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very impressed with results, tidiness and overall a very professional company to deal with."   more
 
" I cannot tell you how delighted I am at the work done on my ovens. They are 10 years old and at the moment look as if they had just been installed. Over the years I have tried to clean them but not ...."   more
 
" Very friendly and professional service. A fair price quoted and work carried out as requested. I was delighted with the work done and the fact no payment was requested until they returned to re sand a...."   more
 
" Work carried out to a very good standard and completed quickly. Price was very reasonable."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 81%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 3
delighted 5
efficient 2
Excellent 7
explaining 2
Friendly 6
Frostys 2
Gavin 2
good 3
highly 3
impressed 3
payment 3
professional 7
recommend 2
results 4
service 8
standard 3
touch 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 21 Dec 2017
Recommended by customer in KA6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.4423, -4.5114
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning monoblock driveway, cleaning slabs, cleaning out gutters.
 
Cost: £280

"Very impressed with results, tidiness and overall a very professional company to deal with."
 
 
 
 
 
 


Review 11 Dec 2017
Recommended by customer in KA15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.7479, -4.6306
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of main oven and oven/microwave.
 
Cost: £70

"I cannot tell you how delighted I am at the work done on my ovens.
They are 10 years old and at the moment look as if they had just been installed.
Over the years I have tried to clean them but not well.
Got your name from the kitchen shop who installed them.
Excellent service, excellent job and fantastic result.
Thank you."
 
 
 
 
Team:
Gavin
 
 
 


Review 19 Oct 2017
Recommended by customer in KA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4805, -4.6149
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of gutters, cleaning of driveway and patio then re sanding both.
 
Cost: £250

"Very friendly and professional service. A fair price quoted and work carried out as requested. I was delighted with the work done and the fact no payment was requested until they returned to re sand a few days later. Will definitely use Frosty's again.
"
 
 
 
 
 
 


Review 29 Sep 2017
Recommended by customer in KA1
 I haven't used this business before  55.6104, -4.4995
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter Cleaning.
 
Cost: £120

"Work carried out to a very good standard and completed quickly. Price was very reasonable."
 
 
 
 
 
 


Review 29 Sep 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.4305, -4.6596
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £90
 
 
 
 


Review 29 Sep 2017
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
55.6335, -4.6161
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mono block driveway cleaned. Sanders oven cleaning.
 
Cost: £215

"Excellent standard of work. Which covers all parts. Some things I didn't expect. Very friendly and answered any questions fully and with knowledge."
 
 
 
 
Team:
Jackie Chree
 
 
 


Review 21 Sep 2017
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.5254, -4.6236
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing a very large tiled patio covered in moss. very dirty back yard with ingrained dirt.
 
Cost: £425

"Very professional service and comes highly recommended. Results excellent and staff extremely busineslike. Explained project during work. Have already recommended firm to other members of my family."
 
 
 
 
 
 


Review 10 Aug 2017
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.4653, -4.6288
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter cleaning and removal of waste material.
 
Cost: £58

"Friendly efficient service always reliable."
 
 
 
 
 
 


Review 3 Aug 2017
Recommended by customer in KA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.6128, -4.4484
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned soffits and window frames and sills cleaned. Paths and walls cleaned windows washed.
 
Cost: £300

"Excellent a prompt service throughout. Will use again and have no hesitation in recommending."
 
 
 
 
 
 


Review 2 Aug 2017
Recommended by customer in KA10
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.5600, -4.6420
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean mono bloc front drive and rear garden - removing needs moss / etc.
Re sand with Kiln dried sand when weather permitted.
 
Cost: £182

"Finished job was better than I expected - company kept in touch and arrived as / when arranged - left the site very tidy and clean (even cleaned neighbor's car which opt splashed!!) "
 
 
 
 
Team:
Gavin
 
 
 

Back to top

1