Air Equipment

Kings House, Kings Road, Flitwick
Bedford
Bedfordshire
MK45 1ED

52.0032, -0.4918

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating 9/10
29 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9/10 Overall Rating 9.0/10
Based on 29 reviews since 2012
 
 
 
Effective Support
9.2/10 Effective Support Rating 9.2
They maintain equipment well and fix problems quickly

 
Responsive Personnel
9.2/10 Responsive Personnel Rating 9.2
They are helpful and respond promptly

 
Advice & Expertise
9.2/10 Advice & Expertise Rating 9.2
They give expert advice on legal safety and maintenance issues

 
Legal requirements
9/10 Legal requirements Rating 9.0
They help us to meet environmental and Health and safety standards

 
Value for money
8.2/10 Value for money Rating 8.2
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" From day one they were very easy to deal with and very helpful. The guys who installed the equipment were very clean and tidy and very friendly."   more
 
" The response was the same day and the problem was diagnosed and parts ordered on the same day. The compressor was repaired and up and running the next lunchtime. As always their response is very quick...."   more
 
" Very friendly and helpful from the first phone call."   more
 
" Good experience with Julian being the main port of call .all ways good technical advice and servie back up"   more
 
About Us


Air Equipment are main distributors for Ingersoll Rand Air Compressors, Dryers and accessories for compressed air systems, also low pressure and vacuum.

Some machines are in stock off-the-shelf, enabling us to deliver quickly, allowing you to get on with your production work.

Since 1981 Air Equipment have been in the business of designing, supplying and maintaining compressed air installations of all shapes and sizes – from the simplest to the most complex. We cover Bedfordshire, Buckinghamshire and London.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 68%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 61%
GENERAL provide clear terms and conditions
 
Health & safety advice: 88%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 65%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 91%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 80%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 92%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 61%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 90%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
Air 6
breakdown 2
business 2
clean 3
compressor 3
customer 2
designed 2
easy 2
efficiently 2
Engineers 5
equipment 6
Excellent 2
fault 2
friendly 3
fuss 2
good 8
happy 3
having 2
helpful 3
installations 2
installed 3
professional 3
prompt 2
quick 4
quickly 2
relationship 2
response 2
Satisfied 2
service 11
serviced 2
tidy 3
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Review 14 Feb 2017
Recommended by customer in ub8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5376, -0.4939
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Value for money 6/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Install compressor and pipework in our new unit

" From day one they were very easy to deal with and very helpful. The guys who installed the equipment were very clean and tidy and very friendly. "
 
 
 
 


Review 13 Feb 2017
Recommended by customer in MK45
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0087, -0.4579
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
I called out Air Equipment to look at one of our compressors at our list X site at Stevenage.

" The response was the same day and the problem was diagnosed and parts ordered on the same day. The compressor was repaired and up and running the next lunchtime. As always their response is very quick as it needs to be for our business. They have been with us for many years and are one or our best subcontractors.

All I can say is that they are a very professional company who always very prompt and get breakdowns turned around very quickly. They have also designed and installed various installations across our sites. I have a very good working relationship with all members of the company from the engineers to the managing director. "
 
 
Team:
Steve Good,Ian Billington,Robert Watson, Tony Matson,Steve Wilson and Adrian
 
 
 


Review 20 Sep 2016
Recommended by customer in UB7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5132, -0.4775
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service our compressor and install air fed mask filters.

" Very friendly and helpful from the first phone call. "
 
 
 
   Business Reply:

Thanks for your very positive feedback. I'm glad you are happy with the service offered by Air Equipment. We look forward to working with you again in the future.
 


Review 12 Aug 2016
Recommended by customer in WD25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.7002, -0.3727
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Supply and install new compressor HPC SM12

" Good experience with Julian being the main port of call .all ways good technical advice and servie back up "
 
 
Team:
julian higgs
 
 
   Business Reply:

Thanks for your recent review about Air Equipment. We appreciate your comments and will make your comments (not your details) available to our current and potential customers.

Thank you

Air Equipment
 


Review 10 Aug 2016
Recommended by customer in HP10

 I'm: Male 

51.6031, -0.6951
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 7/10
They help us to meet environmental and Health and safety standards
Value for money 6/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Set up of new air line from an existing source and disconnection and move of compressor from one building to storage in another.

" We asked at very short notice for a new air line to be fitted and Air Equipment were in attendance that day to review requirements and then the engineer was arranged for next working day. As we already had a supply close to the area for the new line, the two engineers were able to fit the new supply quickly and efficiently and we were able to use the air on the same day.

We then requested for a compressor that we no longer used to be disconnected and moved to the area where our 'live' compressor is housed, with a view to at some point having a quotation to have a failover system set up. The engineer's visit was arranged for the following week and we offered to have movers on site to help with the move of the equipment and they actually ended up moving all of this, the engineer just told them where to put it. The decommissioned area was left tidy. One part was swapped out on our 'live' compressor from the spare system and this was taken away by the engineer for disposal.

We have been contacted regarding the extra works quotation and will be reviewing this when received. "
 
 
Team:
Julian Higgs, Robert Watson, D Lendon, A Matson
 
 
   Business Reply:

Thanks for your review and we are glad you feel we have offered a good service
 


Review 10 Aug 2016
Recommended by customer in MK42
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.1197, -0.4551
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Air Equipment carry out servicing and breakdown repairs to our compressed air plant . We always recieve first class service including out of hours response .

" Good service and advice .
Out of hours breakdown cover is provided .
Friendly and helpful staff "
 
 
 
   Business Reply:

Thank you for your very positive review about Air Equipment. We are glad to be of service
 


Review 15 Jul 2016
Recommended by customer in LU5

 I'm: Male 

51.8866, -0.5068
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
REPLACED COMPRESSOR AIR DRYER

" Excellent aftersales support as always "
 
 
 
 


Review 14 Jul 2016
Recommended by customer in AL7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.8002, -0.1972
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Annual compressor service and supply of new air receiver

" They supplied and serviced our air compressor for last 4 years and have solved any problems we had very promptly.

On a recent air reciever purchase which was damaged by the courier they had a replacement sent by the next day. "
 
 
Team:
Julian, Martin and Steve
 
 
 


Review 14 May 2014
Recommended by customer in MK18
51.9893, -1.0105
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service compressor and renew temperature sender unit

" Very happy with the service but due to the busy workload of our workshop did not get adequate time to talk to your engineers, hence all the no answers, this was no fault of your engineers "
 
 
Team:
Don't remember
 
 
 


Review 14 May 2014
Recommended by customer in NW1
51.5218, -0.1628
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service visit for the Laundry Air Compressor

" Quick response with a 'no fuss' service "
 
 
 
 


Review 15 Apr 2014
Recommended by customer in MK6
52.0264, -0.7358
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
repair to compressor for sterilizer No4

" Happy with the prompt service arrived within 1 hour of request.

Have used them before and since "
 
 
Team:
Adrian Preece,Ian Bllington & Nadine Hocking
 
 
 


Review 3 Apr 2014
Recommended by customer in WD25
51.7002, -0.3727
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
relocation of compressors and associated equipment

" WORK ON TIME AND EXECUTED WELL "
 
 
Team:
juilan higgs and team
 
 
 


Review 10 Mar 2014
Recommended by customer in HP10
51.6031, -0.6951
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Installation of a LP air supply.

" This was an other installation, that was a quick and efficent practise.Have used them on numouse occasations for installations as they are always punctual, clean working areas and finishes with an explination,asto what they have done and the way forward for use and any maintenace that may be required in the future.Always happy with installs, new equipment and prices that are quoted. "
 
 
Team:
Mike and Rob.
 
 
 


Review 6 Mar 2014
Recommended by customer in mk14
52.0701, -0.7413
 
 
Satisfaction Ratings
 
Effective Support 6/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 6/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service 3 compressors

" Satisfied with work "
 
 
 
 


Review 18 Feb 2014
Recommended by customer in OX26
51.9017, -1.1413
 
 
Satisfaction Ratings
 
Effective Support 7/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 6/10
They give expert advice on legal safety and maintenance issues
Legal requirements 6/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
SERVICE OF COMPRESSORS

" USED BEFORE PREFERED SERVICE PROVIDER "
 
 
 
 


Review 17 Feb 2014
Recommended by customer in OX5
51.8183, -1.3074
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
2x bambi air compressor VT5 75D.
 

"Easy to deal with, no fuss. Service completed on time and efficiently."
 
 
 
 
Team:
Michael
 
 
 


Review 13 Feb 2014
Recommended by customer in MK45
52.0098, -0.4855
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Annual service of compressor

" A very reliable company, with a great level of customer service. I would have no hesitation about recommending them to other users. "
 
 
 
 


Review 3 Feb 2014
Recommended by customer in SG1
51.8955, -0.2119
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
F M Managment

" Very good service Engineers allways on time "
 
 
 
 


Review 13 Jun 2013
Recommended by customer in CO11
51.9473, 1.0570
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
supplied & installation of compressed air and nitrogen generation plants.

" Air Equipment have designed and installed several compressed air and nitrogen generator systems on our behalf and have always been very professional in their approach to business. "
 
 
Team:
Steve Good, Julian Higgs and Alan Yandall.
 
 
 


Review 13 Jun 2013
Recommended by customer in SG16
52.0068, -0.3020
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Repair to 1 compressor service of another

" Good Service from a regular contractor to our site. We have used them for many years and will continue to do so. "
 
 
 
 

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