Thorite Group

Thorite House, Laisterdyke
Bradford
West Yorkshire
BD4 8BZ

53.7892, -1.7182

Compressed Air Products & Services

Listed under:  Compressed Air
99% recommended   Rating 8.9/10
150 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
8.9 /10 Overall Rating 8.9/10
Based on 150 reviews since 2007
 
 
 
Effective Support 8.9/10 Effective Support Rating 8.9
They maintain equipment well and fix problems quickly

 
Responsive Personnel 9.3/10 Responsive Personnel Rating 9.3
They are helpful and respond promptly

 
Advice & Expertise 9.2/10 Advice & Expertise Rating 9.2
They give expert advice on legal safety and maintenance issues

 
Legal requirements 9/10 Legal requirements Rating 9.0
They help us to meet environmental and Health and safety standards

 
Value for money 8.2/10 Value for money Rating 8.2
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" Thorite have worked with BCH for a long time and have always given good service, sometimes above and beyond our requirements, hence I feel confident to ask them to look after our compressed air needs....."   more
 
" Good professional engineers."   more
 
" Very professional extremely fast service, cannot praise high enough on this occasion."   more
 
" Staff were very polite and helpful and did a fantastic job."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 74%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 79%
GENERAL provide clear terms and conditions
 
Health & safety advice: 86%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 76%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 94%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 84%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 93%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 79%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 94%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 13 Nov 2017
Recommended by customer in OL12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.6670, -2.1714
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Legal requirements 7/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Supply and installation of a new compressor.

"Thorite have worked with BCH for a long time and have always given good service, sometimes above and beyond our requirements, hence I feel confident to ask them to look after our compressed air needs.
It was not too much trouble to come and see our problem, and then quote a good price for supply and installation in a short time.
The installation engineer worked well with our own staff and all went smoothly.
"
 
 
Team:
Michael Moretta and Duncan Holmes
 
 
 


Review 13 Oct 2017
Recommended by customer in BD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
53.8052, -1.7092
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Show All
 
 
Customer Review
 
Routine service work.
 

"Good professional engineers."
 
 
 
 
Team:
John Chris
 
 
 


Review 13 Oct 2017
Recommended by customer in HD6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.6972, -1.7670
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Examined current equipment, deemed to be beyond economical repair. Arranged temp hire replacement. Stripped out old equipment to make way for hired unit connected hire unit to system.
 

"Very professional extremely fast service, cannot praise high enough on this occasion."
 
 
 
 
Team:
 
 
 


Review 25 Sep 2017
Recommended by customer in BD20
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
53.8999, -1.9496
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Routine service on compressor and dryer unit.
 

"Staff were very polite and helpful and did a fantastic job."
 
 
 
 
Team:
John Moulson
 
 
 


Review 21 Sep 2017
Recommended by customer in BO2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Routine service on our Hydrovane Compressor and Polair dryer.
 

"Service carried out quickly and efficiently. No issues with the engineer or what they did."
 
 
 
 
Team:
 
 
 


Review 19 Sep 2017
Recommended by customer in HD9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
53.5975, -1.8335
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Compressor service.
 
 
 
Team:
 
 
 


Review 17 Sep 2017
Recommended by customer in HX5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.6833, -1.8176
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Routine maintenance on our piston compressor.
 

"I've dealt with your 2 engineers previously and am happy with the service, attitude and the way they both conduct themselves. A pleasure to have on site."
 
 
 
 
Team:
John Moulso
 
 
 


Review 5 Jul 2017
Recommended by customer in HG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
53.9933, -1.4949
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Installation of new HPC compressor

"Thorite have been our service agent for over 30 years & we value their partnership. Our old Hydrovane 715 compressor had come to the end of its working life & their advice on the supply / installation of a new HPC compressor to suit of current needs was first class. We cannot rate our Thorite engineer Stuart Dixon highly enough, his attention to detail & professional approach is second to none. From quotation to supply & commissioning was under a week.
"
 
 
Team:
Steve Bradbury & Stuart dixon
 
 
 


Review 18 Apr 2016
Recommended by customer in NE34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.9734, -1.4588
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Commissioning of new compressor

"Fast and efficient service was much appreciated."
 
 
Team:
James Connor, + Commisioning Fitter
 
 
 


Review 2 Nov 2015
Recommended by customer in BD8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
53.7981, -1.7645
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Supply & installation of HPC SX8 screw compressor and V270i vertical air receiver

"Thorite is an existing contractor and supplier for our company. With my limited involvement with them thus far i have no complaints with the service levels and product range they offer"
 
 
Team:
Phil Whittleston & Stuart Dixon
 
 
 

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