Thorite Group

Thorite House, Laisterdyke
Bradford
West Yorkshire
BD4 8BZ

53.7892, -1.7182

Compressed Air Products & Services

Listed under:  Compressed Air
99% recommended   Rating 8.9/10
142 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
8.9/10 Overall Rating 8.9/10
Based on 142 reviews since 2007
 
 
 
Effective Support
8.9/10 Effective Support Rating 8.9
They maintain equipment well and fix problems quickly

 
Responsive Personnel
9.3/10 Responsive Personnel Rating 9.3
They are helpful and respond promptly

 
Advice & Expertise
9.2/10 Advice & Expertise Rating 9.2
They give expert advice on legal safety and maintenance issues

 
Legal requirements
9/10 Legal requirements Rating 9.0
They help us to meet environmental and Health and safety standards

 
Value for money
8.2/10 Value for money Rating 8.2
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" Fast and efficient service was much appreciated."   more
 
" Thorite is an existing contractor and supplier for our company. With my limited involvement with them thus far i have no complaints with the service levels and product range they offer"   more
 
" An excellent service from initial concept through precurement and supply."   more
 
" Exceptional service, from the Sales Engineer to the Installation Engineer."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 73%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 78%
GENERAL provide clear terms and conditions
 
Health & safety advice: 85%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 75%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 94%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 85%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 93%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 78%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 93%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 18 Apr 2016
Recommended by customer in NE34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.9734, -1.4588
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Commissioning of new compressor

" Fast and efficient service was much appreciated. "
 
 
Team:
James Connor, + Commisioning Fitter
 
 
 


Review 2 Nov 2015
Recommended by customer in BD8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
53.7981, -1.7645
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Supply & installation of HPC SX8 screw compressor and V270i vertical air receiver

" Thorite is an existing contractor and supplier for our company. With my limited involvement with them thus far i have no complaints with the service levels and product range they offer "
 
 
Team:
Phil Whittleston & Stuart Dixon
 
 
 


Review 23 Dec 2014
Recommended by customer in Nott
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
The supply and installation of Two new HPC CSD 125 Compressors

" An excellent service from initial concept through precurement and supply. "
 
 
Team:
Thorite Bradford - Duncan Holmes and Steve Boults
 
 
 


Review 30 Oct 2014
Recommended by customer in NE35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.9455, -1.4689
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Fitment of new Compressor SK22T and associated cylinder and dryer.

" Exceptional service, from the Sales Engineer to the Installation Engineer. "
 
 
Team:
James Connor - Sales Engineer.
 
 
 


Review 14 May 2014
Recommended by customer in NE11
54.9238, -1.6104
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor
 
 
 
Team:
Derek Ellis
 
 
 


Review 23 Dec 2013
Recommended by customer in DH1
54.805146, -1.567174
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
HPC BS60 compressor. HPC TE90 air dryer.
 

"Company used to use Economatics until they went out of business & have used Thorite since."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 14 Oct 2013
Recommended by customer in DL4
54.6274, -1.6524
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 

"Very reliable company."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 30 Sep 2013
Recommended by customer in NE16
54.8983, -1.7302
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Kaeser screw comp. inv & repair oil leak.
 

"Very professional, timely friendly service."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 18 Sep 2013
Recommended by customer in TS10
54.6148, -1.0555
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 5/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Bambi compressor.
 

"Excellent Service. Very good staff."
 
 
 
 
Team:
G Emmonds
 
 
 


Review 10 Jul 2013
Recommended by customer in NE23
55.0902, -1.6109
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
HPC variable speed compressor.
 

"Work completed quickly and to a very high standard."
 
 
 
 
Team:
G Emmonds
 
 
 


Review 25 Jun 2013
Recommended by customer in NE46
54.9768, -2.0849
 
 
Satisfaction Ratings
 
Effective Support 1/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compair instrument air compressor.
 

"Service engineer very good. Availability of parts on time is a major concern."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 1 May 2013
Recommended by customer in DL12
54.5233, -1.9803
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor.
 

"Very good. No issues."
 
 
 
 
Team:
G Emmonds
 
 
 


Review 21 Mar 2013
Recommended by customer in NE27
55.0211, -1.4961
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
CS121 air compressor. HPC 8351 air compressor.
 

"Excellent service as always."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 14 Feb 2013
Recommended by customer in TS23
54.5909, -1.2618
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor, air dryers.
 

"Very pleased with the service throughout."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 2 Feb 2013
Recommended by customer in DH9
54.8814, -1.6948
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressed air supply services.
 

"Thorite service, install and repair all our compressors, dryers, receivers and oil water separators. We find them to be reliable and very informative when carry out work and suggesting solutions to our problems."
 
 
 
 
Team:
G Emmonds
 
 
 


Review 17 Jan 2013
Not Recommended by customer in HG5
54.0040, -1.4490
 
 
Satisfaction Ratings
 
Effective Support 5/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
5 compressor across 2 factories in N.Yorksire.
 

"Poor communication when compressors are due for maintenance.

One compressor ended up being 2 months & over its “service due” time, company was aware of this?

Only stayed with this company as maintenance engineer. Stuart Dixon is extremely good."
 
 
 
 
Team:
Stuart Dixon
 
 
 


Review 27 Dec 2012
Recommended by customer in DL1
54.5327, -1.5255
 
 
Satisfaction Ratings
 
Effective Support 6/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Legal requirements 5/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor maintenance
 

"Pleasant & efficient. Job completed to my satisfaction."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 30 Nov 2012
Recommended by customer in YO11
54.2376, -0.4050
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service of 2 compressors and 2 dryers.
 

"Excellent service at a fraction of the cost of the F.M Supplier."
 
 
 
 
Team:
J Moulson
 
 
 


Review 26 Nov 2012
Recommended by customer in DH3
54.8931, -1.5612
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
BSD81 Hydrovase.
 
 
 
Team:
Derek Ellis