Thorite

Whittingtons Court, Wheatley Hall Road
Doncaster
South Yorkshire
DN2 4PE

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating Thorite 8.6/100
16 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
8.6 /10 Overall Rating 8.6/10
Based on 16 reviews since 2007
 
 
 
Effective Support 8.5/10 Effective Support Rating 8.5
They maintain equipment well and fix problems quickly

 
Responsive Personnel 9.1/10 Responsive Personnel Rating 9.1
They are helpful and respond promptly

 
Advice & Expertise 8.7/10 Advice & Expertise Rating 8.7
They give expert advice on legal safety and maintenance issues

 
Meeting Standards 8.4/10 Meeting Standards Rating 8.4
They help us to meet Environmental and Health and Safety standards

 
Value for money 8.2/10 Value for money Rating 8.2
The price represents value for money

 
 
 
Recent Reviews 
 
" An excellent service from initial concept through precurement and supply."   more
 
" Very reliable company."   more
 
" Very professional, timely friendly service."   more
 
" Pleasant & efficient. Job completed to my satisfaction."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 69%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 69%
GENERAL provide clear terms and conditions
 
Health & safety advice: 73%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 75%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 92%
SALES advise on sustainability and energy consumption improvement
 
Correct Maintenance: 80%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 69%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 100%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

efficient 2
Good 3
service 4
agreed 1
diagnosed 1
Engineer 1
engineers 1
equipment 1
friendly 1
helpful 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
Sort:        

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Review 23 Dec 2014
Recommended by customer in Nott
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The supply and installation of Two new HPC CSD 125 Compressors

"An excellent service from initial concept through precurement and supply."
 
 
Team:
Duncan Holmes, Steve Boults
 
 
 


Review 14 May 2014
Recommended by customer in NE11
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor
 
 
 
Team:
Derek Ellis
 
 
 


Review 14 Oct 2013
Recommended by customer in DL4
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very reliable company."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 30 Sep 2013
Recommended by customer in NE16
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Kaeser screw comp. inv & repair oil leak.
 

"Very professional, timely friendly service."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 27 Dec 2012
Recommended by customer in DL1
 
 
Satisfaction Ratings
 
Effective Support 6/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 5/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor maintenance
 

"Pleasant & efficient. Job completed to my satisfaction."
 
 
 
 
Team:
Derek Ellis
 
 
 


Review 26 Nov 2012
Recommended by customer in DH3
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
BSD81 Hydrovase.
 
 
 
Team:
Derek Ellis
 
 
 


Review 17 Nov 2012
Recommended by customer in TS2
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very pleased with service."
 
 
 
 
Team:
G Emmonos
 
 
 


Review 29 Oct 2012
Recommended by customer in TS6
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Air compressors.
 
 
 
Team:
G Emmonds
 
 
 


Review 24 Oct 2012
Recommended by customer in DH3
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressed air Equipment (entire package)
 
 
 
Team:
G Emmonds
 
 
 


Review 19 Oct 2012
Recommended by customer in NE27
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Associated air requirements of sealing machine.
 

"Engineer very helpful, diagnosed problem and rectify."
 
 
 
 
Team:
G Emmonds
 
 
 


Review 6 Nov 2011
Recommended by customer in DN22
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Powerstation air compressors.
 

"Very good service."
 
 
 
 
Team:
A Walker
 
 
 


Review 19 Apr 2011
Recommended by customer in DN14
 
 
Satisfaction Ratings
 
Effective Support 3/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Hydrovane Compressor.

"Good quality equipment, efficient engineers, very poor at keeping to agreed time lines."
 
 
 
 
 


Review 18 Jan 2011
Recommended by customer in DN2
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 5/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 5/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 15 Jan 2009
Recommended by customer in DN6
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 20 Sep 2007
Recommended by customer in DN8
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of new compressor.
 

"Good service."
 
 
 
 
 
 


Review 30 Aug 2007
Recommended by customer in DN21
 
 
Satisfaction Ratings
 
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply of 7 compressors, filter dryers, regulators etc & 1 spare compressor. Supply to 7 sites Ali pipe & fittings, set up & commission 7 systems.
 
 
 
 
 

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