Atlas Copco Compressors Ltd

Swallowdale Lane, Hemel Hempstead Industrial Estate
Hemel Hempstead
Hertfordshire
HP2 7EA

51.7685, -0.4441

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating 9.3/10
21 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 21 reviews since 2014
 
 
 
Effective Support 9.1/10 Effective Support Rating 9.1
They maintain equipment well and fix problems quickly

 
Responsive Personnel 9.5/10 Responsive Personnel Rating 9.5
They are helpful and respond promptly

 
Advice & Expertise 9.4/10 Advice & Expertise Rating 9.4
They give expert advice on legal safety and maintenance issues

 
Legal requirements 9.4/10 Legal requirements Rating 9.4
They help us to meet environmental and Health and safety standards

 
Value for money 8.9/10 Value for money Rating 8.9
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" Engineer very helpful and a very high standard of work completed."   more
 
" Engineer very helpful & explained all."   more
 
" Job professionally executed."   more
 
" Job only just contracted so not complete yet. Comments relate to work to date."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 85%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 94%
GENERAL provide clear terms and conditions
 
Health & safety advice: 89%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 95%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Correct Maintenance: 100%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 94%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 95%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 17 Oct 2015
Recommended by customer in M50
 I have known this business: 5 - 10 years  53.4778, -2.2898
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
 
 
Team:
Chris Allen
 
 
 


Review 4 Aug 2015
Recommended by customer in WN6
 I haven't used this business before  53.5471, -2.6447
 
 
Satisfaction Ratings
 
Effective Support 7/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Installation / Commissioning of G x 4p compressor.
 
 
 
 
 


Review 3 Aug 2015
Recommended by customer in BD20
 I have known this business: Over 10 years  53.8992, -1.9772
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
 
 
Team:
Ian Ashworth
 
 
 


Review 21 Jul 2015
Recommended by customer in M11
 I have known this business: 1 - 5 years  53.4737, -2.1913
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Installation of additional pipework for air supply.
 

"Engineer very helpful and a very high standard of work completed."
 
 
 
 
Team:
Jeff Helsby
 
 
 


Review 19 Jul 2015
Recommended by customer in M44
 I have known this business: 1 - 5 years  53.4317, -2.4294
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
New compressor installed & commissioned.
 

"Engineer very helpful & explained all."
 
 
 
 
Team:
P Joyes
 
 
 


Review 13 Jul 2015
Recommended by customer in EH54
 I have known this business: Over 10 years  55.8837, -3.5455
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Installation of new equip.
 

"Job professionally executed."
 
 
 
 
Team:
Gary Simpson
 
 
 


Review 19 Jan 2015
Recommended by customer in SL1
 I have known this business: Over 10 years  51.5145, -0.5995
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Installation of air compressors.
 

"Job only just contracted so not complete yet. Comments relate to work to date."
 
 
 
 
Team:
David Brown
 
 
 


Review 19 Jan 2015
Recommended by customer in M244
53.5458, -2.2114
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Install 10 bar compressor and ring main in blow mould area. Advice offered on best type of compressor’s to use and variable speed and fixed speed.
 

"Working in difficult conditions. Fitting new ring main in area that is congested and still producing on old air system. Staff on site worked with us, but I am sure we caused them a lot of frustration, which they coped with."
 
 
 
 
 
 


Review 19 Jan 2015
Recommended by customer in M171
 I have known this business: Over 10 years  53.4725, -2.3243
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Service to compressors, routine maintenance.
 

"Happy with service provided."
 
 
 
 
Team:
Jeff Helsby
 
 
 


Review 14 Jan 2015
Recommended by customer in PL7
 I have known this business: 5 - 10 years  50.3890, -4.0079
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Service and overhauls on site air compressors and N2 generator units.
 

"Very helpful and professional service that I would recommend to other users of the same equipment."
 
 
 
 
Team:
Ian Warner
 
 
 

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