Maziak Compressor Services Ltd

1 Stanton Close, Finedon Road Industrial Estate
Wellingborough
Northamptonshire
NN8 4HN

52.3216, -0.6875

Compressed Air Products & Services

Listed under:  Compressed Air
96% recommended   Rating 8.7/10
365 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
8.7/10 Overall Rating 8.7/10
Based on 365 reviews since 2007
 
 
 
Effective Support
8.6/10 Effective Support Rating 8.6
They maintain equipment well and fix problems quickly

 
Responsive Personnel
9/10 Responsive Personnel Rating 9.0
They are helpful and respond promptly

 
Advice & Expertise
8.8/10 Advice & Expertise Rating 8.8
They give expert advice on legal safety and maintenance issues

 
Legal requirements
8.9/10 Legal requirements Rating 8.9
They help us to meet environmental and Health and safety standards

 
Value for money
8.1/10 Value for money Rating 8.1
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" Friendly and efficient."   more
 
" Andy is always very helpful and carries out his work quietly and efficiently."   more
 
" Found Maziak to be very good from sales, service and customer services. They are proactive and the on-site engineers are professional and very competent."   more
 
" Have so far provided a better service than the previous contractor and overall I am satisfied with the service they provide."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 84%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 84%
GENERAL provide clear terms and conditions
 
Health & safety advice: 87%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 85%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 92%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 88%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 94%
SALES keep their delivery promises
 
Genuine Parts: 97%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 93%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 84%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 89%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
air 11
approach 5
approachable 4
business 4
called 5
change 4
companies 5
compressed 6
compressor 22
compressors 10
contact 6
contract 14
courteous 6
customer 11
easy 5
efficient 23
efficiently 5
engineer 31
engineers 29
ensure 4
equipment 9
Excellent 12
explained 4
Friendly 16
getting 4
good 67
Great 11
happy 17
having 5
help 5
helpful 47
helpfull 5
informative 6
install 4
installation 10
issues 11
Maziak 66
polite 12
problem 20
problems 12
professional 29
prompt 14
quick 8
Reliable 18
response 9
satisfied 10
service 111
standard 9
visit 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 2 May 2017
Recommended by customer in SG7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.9935, -0.1800
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Investigate fault, and relocate o/w/s.
 

"Friendly and efficient."
 
 
 
 
Team:
Daniel Burto
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 22 Mar 2017
Recommended by customer in PE30
52.7667, 0.3894
 
 
Satisfaction Ratings
 
Effective Support 7/10
They maintain equipment well and fix problems quickly
Responsive Personnel 5/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 7/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service carried - work area left clean and tidy. Engineer worked well and followed safety rules of site with no fuss or problems.
 

"Andy is always very helpful and carries out his work quietly and efficiently."
 
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 16 Mar 2017
Recommended by customer in LU2
51.8778, -0.3763
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Air compressor maintenance breathing apparatus maintenance. Air compressor / dryer installation. Oil / water separators servicing.
 

"Found Maziak to be very good from sales, service and customer services. They are proactive and the on-site engineers are professional and very competent."
 
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 15 Mar 2017
Recommended by customer in LE18
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.5772, -1.1319
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service contract over 3 years with mixed interval servicing and work

" Have so far provided a better service than the previous contractor and overall I am satisfied with the service they provide. "
 
 
Team:
Stephen Martin
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 14 Mar 2017
Recommended by customer in MK7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0249, -0.7097
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Fully comprehensive maintenance programme for all compressors across the site. Install work as and when required to a good standard.

" It is always easy to deal with the engineer who attends site right up to the Managing Director who is very approachable and willing to spend time with his customer to ensure everything is to the customer satisfaction. "
 
 
Team:
Colin Wilding and Dan Keeber
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 14 Mar 2017
Recommended by customer in PE1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.5820, -0.2062
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
compressor service and repairs found while servicing.

" good service fit in well around us "
 
 
Team:
every one we deal with
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 10 Mar 2017
Recommended by customer in NN6
52.3377, -0.9578
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Routine service.
 

"Very happy thank you."
 
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 9 Mar 2017
Recommended by customer in PE3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5819, -0.2761
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Legal requirements 9/10
They help us to meet environmental and Health and safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service of compressors. Call out to fault/alarm Meary.
 

"No issues etc."
 
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 6 Mar 2017
Recommended by customer in CB21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.1172, 0.2259
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 6/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 6/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor service and maintenance.
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 6 Mar 2017
Recommended by customer in NN8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.2890, -0.6887
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Compressor service which highlighted a problem that required the machine to be taken away and stripped down. A replacement machine was installed and serviced before installation.
 

"The replacement machine allowed production to continue without too much downtime.

Much appreciated effort for adam getting a temporary machine installed so promptly."
 
 
 
 
Team:
 
 
   Business Reply:

Thank you for commenting on our services. We appreciate your feedback and strive to improve our delivery for all our customers.
Our aim is to continuously be your partner of choice for all your compressed air needs.
 


Review 18 Jan 2017
Recommended by customer in NN6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.3353, -0.8957
 
 
Satisfaction Ratings
 
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Installation of new 9.5bar compressor system within an external fire rated GRP housing.

" Not much to say, this was the first compressor installation that Maziak have carried out for us. It was carried out in a very professional approach, good communication and very helpful staff, from both the engineers doing the install to the management team involved. "
 
 
Team:
Andrew Swann
 
 
 


Review 18 Jan 2017
Recommended by customer in NN11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.2695, -1.1785
 
 
Satisfaction Ratings
 
Effective Support 6/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Legal requirements 7/10
They help us to meet environmental and Health and safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Maintaining two Mark B 22kw compressors

" The company I work for has used Maziak for several years now, we have never had a problem. they have maintained our equipment and replaced it when necessary. overall happy with the performance. "
 
 
 
 


Review 18 Jan 2017
Recommended by customer in NN16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.4081, -0.7419
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 7/10
They help us to meet environmental and Health and safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service to compressor

" Used Maziak for over 20 years and have NEVER had a problem, they are always there to help and the service is second to none. "
 
 
 
 


Review 18 Jan 2017
Recommended by customer in PE4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6089, -0.2782
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
6 monthly services on compressors.

" we have dealt with them for a long time and we have grown with them.
we have carried out a good number of projects over the years with relatively few dramas.
we would need a pretty good reason to change supplier. "
 
 
 
 


Review 24 Nov 2016
Recommended by customer in NN15

 I'm: Male 

52.3743, -0.6634
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Legal requirements 10/10
They help us to meet environmental and Health and safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service & Written Scheme of Examination

" Very good service and advise on an issue which we [company] have limited knowledge. "
 
 
Team:
Samatha Taylor
 
 
 


Review 12 Oct 2016
Recommended by customer in WD24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.6802, -0.3893
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 7/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Legal requirements 8/10
They help us to meet environmental and Health and safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Maintenance & Remedial works to our Compressors & associated equipment. Some Energy saving projects

" Maziak provide a professional performance and have maintained our equipment for the last two years. There have been times that the service hasnt been to the level we would have expected. Sometime this was due to internal changes and upgrade to IT systems.
Missing paperwork often hampers processing of orders and complicates Invoicing.
I believe this was mainly due to changes within the IT system "
 
 
Team:
Jamie Loveridge, Danny
 
 
 


Review 28 Sep 2016
Not Recommended by customer in NN8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.3003, -0.7378
 
 
Satisfaction Ratings
 
Effective Support 4/10
They maintain equipment well and fix problems quickly
Responsive Personnel 4/10
They are helpful and respond promptly
Advice & Expertise 5/10
They give expert advice on legal safety and maintenance issues
Legal requirements 5/10
They help us to meet environmental and Health and safety standards
Value for money 5/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
   Customer Review
 
Service of (2X) HPC compressor, (1X) compare compressor , (2) breathing air quality checks.

" although the responses to the above questions are yes, this is what we expect & perceive to be professional standards.
Unfortunately the after service does not perform as expected or promised with servicing not being carried out to manufacturers requirements in terms of not replacing service items to schedule and not thorough enough on checks, for example, adequately checking and cleaning filters.
One service carried out by engineer Matt very good and to manufacturer's recommendations. Two other services carried out by another engineer (name withheld as awaiting response form Maziak to issues)poor "
 
 
Team:
Matt Howard
 
 
   Business Reply:

It is disapointing to get poor feedback, to which end we take this instance very seriously. A meeting was arranged with the customer which uncovered that in fact the service schedules were correct and in line with manufacturer schedules. A filter element supplied was incorrect which has now been correctly sourced and fitted. We have also implemented operational OFI's as a result of this instance and reported back to the customer.
 


Review 22 Aug 2016
Recommended by customer in PE7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5484, -0.1197
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 7/10
They give expert advice on legal safety and maintenance issues
Legal requirements