Web of Life Limited

20 Sunningdale Avenue
IPSWICH
Suffolk
IP4 5SH
52.0517, 1.2036

Computer Services

www.pc-help-ipswich.co.uk

paul@pc-help-ipswich.co.uk

01473 421 550

07931 296 124

Listed under: Computer Services

100% recommended: 9.7/10
90 reviews since 2010

Satisfaction Ratings

Overall Rating		9.7/10

Quality		9.7/10

Service		9.8/10

Value		9.7/10



Good Practice

Charges	99%

Timing	100%

Payment	94%

Reliable	100%

Invoice	99%

Guarantee	67%

Recent Reviews

" Mr Atkin has helped me on three occasions now with matters concerning my PC. These included correcting a poor broadband connection, setting up a direc...." more

" I have been using Paul Atkin of 'Web of Life' Ltd for about three years now and have always been very satisfied with the service he provides. His...." more

" Excellent, prompt, effective service in my home. Good value. I would rcommend this firm most strongly." more

" Found Paul to be very helpful and understanding of my limited PC knowledge and he got the Skype link up and running after some time due to errors on ...." more

About Us (Information provided by the businesses)

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Legal Name: Web of Life Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Reviewed 6 Jan 2012 Recommended by customer in Ipswich, IP6 52.0891, 1.1952 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of fake security software infection. Fixed registry corruption. Removed existing security software and replaced it with AVG 2012 Free system.

" Mr Atkin has helped me on three occasions now with matters concerning my PC. These included correcting a poor broadband connection, setting up a direct e-mail account and removing unwanted corruption.

Mr Atkin's quiet confidence is very reassuring coupled with a clear professional ability. He provided me with quick and lasting solutions. He is also able to guide and advise those of us not so capable when it comes to PC knowledge. "

Reviewed 28 Dec 2011 Recommended by customer in Ipswich, IP7 52.0467, 0.9510 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Regular servicing and upgrading my personal computer, downloading and installing software from time to time.

" I have been using Paul Atkin of 'Web of Life' Ltd for about three years now and have always been very satisfied with the service he provides.

His charges are reasonable and he has several times suggested to me ways in which I might save money when purchasing software etc. He does not look to prolong jobs or do work that is not necessary. If I have a problem, I email or telephone him and he responds promptly. "

Reviewed 14 Dec 2011 Recommended by customer in Ipswich, IP4 52.0643, 1.1611 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair to a "crashed" computer.

" Excellent, prompt, effective service in my home. Good value. I would rcommend this firm most strongly. "

Reviewed 30 Nov 2011 Recommended by customer in Felixstowe, IP11 51.9817, 1.3180 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £33

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

assisted in loading Skype onto my desktop as there appeared to be a download error causing problems with my PC. Also explained all desktop icons. Extremely helpful and easy to talk to.

" Found Paul to be very helpful and understanding of my limited PC knowledge and he got the Skype link up and running after some time due to errors on my downloading system. Not used the company before but should I have any problems in future would not hesitate in contacting him.
"

Reviewed 29 Nov 2011 Recommended by customer in Ipswich, IP4 52.0608, 1.1657 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

My computer wouldn''t boot beyond an error message about a corrupt file. Fortunately I found Paul''s details in ''Yellow Pages'' and he was able, very quickly, to sort the problem out, and also to make, at my request, recommendations to improve my computer''s performance. One of these recommendations he has subsequently carried out and the difference is considerable.

" I was very lucky to find Paul's address in Yellow Pages, as stated above. I couldn't have asked for better service and was very impressed by the calm way in which he approached the task, quickly identifying the problem and solving it on a machine with which he was not familiar.

I will certainly contact him again should I need advice or help, secure in the knowledge that any information or help would be exemplary. "

Reviewed 25 Nov 2011 Recommended by customer in Ipswich, IP4 52.0687, 1.1755 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £55

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Slow computer. Needed an expert to speed it up

" we used this firm due to their advert stating it was a 'trusted trader'. Paul Atkin gave the impression of being highly competent and trustworthy. He did exactly what was asked of him - improved the speed of our computer by increasing its memory and cleaning up all the unused applications and software - all for £55. "

Reviewed 11 Oct 2011 Recommended by customer in Ipswich, IP9 51.9570, 1.2661 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £63

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Fixed browser setups & moved files from desktop,installed windows XP service pack after removing 7E Stop error.Connected a laptop to wireless network,removed unwanted software & renewed/installed security that was previously being blocked.

" I have used service before and was equally happy with the work. "

Reviewed 11 Oct 2011 Recommended by customer in Ipswich, IP3 52.0318, 1.1960 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Upgrade of existing PC and fault finding mission - both fully accomplished!

" Paul was punctual, polite and went about his business with the minimum of fuss.

He identified the problem which was rectified within minutes.

I have never used his service before but would happily do so again.

"

Reviewed 16 Sep 2011 Recommended by customer in Ipswich, IP3 52.0471, 1.1965 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Computer disabled following failed installation of Norton Security.

" Very satisfied with gentleman who visited our home and his expertise in solving the problem. "

Reviewed 16 Sep 2011 Recommended by customer in Felixstowe, IP11 51.9620, 1.3324 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Removal of virus, Check for normal operation of system functions. Downloaded and installed Anti-malware, and ran scan to check for malware traces.

" Being a novice in computer technology, I felt very safe in the processes that were carried out. This is the first time I have used your services, as I have lost fath in local "experts". "

Reviewed 16 Sep 2011 Recommended by customer in Ipswich, IP4 52.0642, 1.1829 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £36

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Customer Review

Problem with on/off switch.

" This is the second time I have used Web of Life and on both occasions the work was carried out very satisfactorily and I will not hesitate to use Web of Life again. "

Reviewed 26 Jul 2011 Recommended by customer in Woodbridge, IP13 52.1340, 1.3545 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Repairs to old computer/advice on purchase and setting up of new computer

" Paul explained everything in a way that I could understand and did everything at sensible speed not wasting time trying to impress me with his talents. A refreshing change after other computer people I have dealt with! "

Reviewed 21 Jul 2011 Recommended by customer in Ipswich, IP9 51.9874, 1.1572 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £46

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Fixed problem with internet connection. Removed programs not required. Upgraded installed AVG Free. Supplied 2 x ADSL microfilters.

" Had not used the firm before.

Very prompt and efficient service. "

Reviewed 13 Jun 2011 Recommended by customer in Ipswich, IP8 52.0957, 1.0433 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £57

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Sorting out problems with laptop, computer and installing new security.

"Professional, knowledgeable and really helpful."

Reviewed 23 May 2011 Recommended by customer in Ipswich, IP5 52.0617, 1.2570 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Computer repair

Reviewed 11 Apr 2011 Recommended by customer in Ipswich, IP5 52.0598, 1.2558 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £54

Satisfaction Ratings

Overall Rating

9.7/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Repair of computer.

" Very competent / knowledgeable happy with the service. "

Reviewed 9 Apr 2011 Recommended by customer in Ipswich, IP6 52.1193, 1.1875 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £42

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Came at short notice and sorted my computer problem. I felt very comfortable with him being in my house. Gave me helpful advice."

Reviewed 8 Apr 2011 Recommended by customer in Manningtree, CO11 51.9388, 1.0430 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £40

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Set up computer.

"Informative, professional"

Reviewed 6 Apr 2011 Recommended by customer in Ipswich, IP9 52.0015, 1.0552 business Web of Life Limited http://www.referenceline.com/computer_services-in-ipswich-weboflifelimited-33248	Cost: £30

Satisfaction Ratings

Overall Rating

10/10

Show All