A 2 Z Damp Proofing & Construction

13 Yallop Avenue, Gorleston
Great Yarmouth
Norfolk
NR31 6HA

52.5575, 1.7293

Damp Proofing & Timber Preservation

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Damp Proofing and Timber Treatment, Painters & Decorators / Painting & Decorating, Roofers / Roofing, Timber Preservation
100% recommended   Rating 9.9/10
84 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 84 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very friendly, reliable and pleasant. Completed work efficiently and with respect to our home. Would happily use again."   more
 
" The team were friendly, helpful and professional. Quality of work was excellent. Regularilly cleaned up. Charges were reasonable. I am delighted with the results."   more
 
" Top team, top company excellent service. Very quick response turned up on time. Left the house clean and tidy inside and out. Very clear advise and service given. Would definitely recommend to people ...."   more
 
" Mr Morley and his team were punctual, very polite, helpful and professional. Ensured they tidied up as they went along. No hesitation in using them again and recommending them. very pleased. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

A2Z 3
advice 5
Arrived 5
aware 2
begin 2
Charges 2
cheap 2
class 3
clean 12
cleaned 7
clear 4
completely 2
Construction 2
damp 4
definitely 5
delighted 2
detail 2
disruption 3
dust 2
ease 2
exactly 4
excellent 15
explained 9
Extremely 2
family 2
fast 3
finish 3
friendly 21
friends 5
future 2
Good 13
Great 5
happy 4
helpful 15
highly 9
pleased 8
pleasure 5
Polite 11
professional 15
Quality 5
recommend 19
recommended 4
service 14
standard 7
team 8
thanks 4
tidy 10
Tom 7
workers 4
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 5 4 3 2 1

Budget:  


Review 11 May 2018
Recommended by customer in NR29
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6933, 1.6875
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Triton insecticide solution for wood boring beetle.
 
Cost: £270
 
 
Team:
Thomas Morley
 
 
 


Review 12 Feb 2018
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7058, 1.6317
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair 2 ceilings walls and repair damp work.
Fix leak under floor and make good.
Re plaster and replace skirting
 
Cost: £2515

"Very friendly, reliable and pleasant.
Completed work efficiently and with respect to our home. Would happily use again."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5748, 1.7308
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing skirting board.
Rendering soft bricks.
Drilling and injecting damp proof
course to party wall of living room.
Fixing tanking damp proof membrane for floor to ceiling.
Re-boarding and plastering
Making good to ceiling fixing new skirting boards
Drilling and injecting damp proof course to front elevation.
Supply new switch for living room.
 
Cost: £3800

"The team were friendly, helpful and professional.
Quality of work was excellent.
Regularilly cleaned up.
Charges were reasonable.
I am delighted with the results."
 
 
 
 
 
 


Review 24 Oct 2017
Recommended by customer in NR32
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4767, 1.7398
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Chemical injection for damp proofing course, including survey work inside and outside of property.
 

"Top team, top company excellent service. Very quick response turned up on time. Left the house clean and tidy inside and out. Very clear advise and service given. Would definitely recommend to people and would use again if needed. Ever very friendly towards my children who can get in the way and chat a lot like all kids. Very happy with the service.
"
 
 
 
 
Team:
Thomasashley
 
 
 


Review 17 Aug 2017
Recommended by customer in NR33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.4189, 1.7088
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and installing passive air vents to window wall of living room and bedroom.
 
Cost: £450

"Mr Morley and his team were punctual, very polite, helpful and professional. Ensured they tidied up as they went along. No hesitation in using them again and recommending them. very pleased. "
 
 
 
 
Team:
Thomas Morley Ashley Jordan
 
 
 


Review 15 Aug 2017
Recommended by customer in NR30
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5969, 1.7319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing skirting boards stripping back wet render and plaster. Drilling and injecting damp proof course internally and externally.

Apply 2 coats of liquid membrane to brickwork rerendering and plastering fixing pine skirting boards.
 
Cost: £1200

"Tom and Jordon worked hard and explained each phase of the work and gave advice on the same. They did extra work to made sure our damp was cured and didn't charge any more than quoted. It was a pleasure to have them and we felt completely at ease with them and will certainaly recommended and have them again should we need other jobs doing."
 
 
 
 
Team:
Tom Jordon
 
 
 


Review 19 Jul 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.5806, 1.7119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting damp filters on two bedroom walls.
 
Cost: £450
 
 
 
 


Review 19 Apr 2017
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6843, 1.6325
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worm treatment in loft.
 
Cost: £480

"Everything was done as specified. They were very pleasant / helpful and also very tidy."
 
 
 
 
Team:
Thomas Morley
 
 
 


Review 6 Apr 2017
Recommended by customer in NR30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
52.6621, 1.7145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"It was such a pleasure to have work done. And not have to fully clean a room after wards they were professional and polite and I would recommend them."
 
 
 
 
Team:
Tom
 
 
 


Review 23 Mar 2017
Recommended by customer in NR30
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6161, 1.7297
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vents for condensation installed.
 
Cost: £450

"Did a really good job. Cleaned up friendly service."
 
 
 
 
Team:
Tom Jordan Ashley
 
 
 


Review 16 Mar 2017
Recommended by customer in NR31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5704, 1.7280
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home vent core drill ventilator.
 
Cost: £280

"A2Z damp proofing are very professional and friendly."
 
 
 
 
Team:
Thomas Ashley
 
 
 


Review 10 Mar 2017
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6986, 1.6913
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Triton insecticide solution to all roof void wood boring beetle.
 
Cost: £685

"The work was carried very well. There was no mess to clear up. The laid dust clothes throughout house to loft very pleased with the work."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5773, 1.6974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing air vent.


 
Cost: £350

"Excellent job very clean."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5849, 1.7006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed two passyfier dehumidifier vents.
 
Cost: £600

"My wife and I are very pleased with the work carried out in a very high standard and very professional manner and friendly way."
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in NR32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4801, 1.7534
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping back defective Plaster. Drilling and injecting damp proof course.


Tanking brick work.

Re-sending and re-plastering, removing and disposing of all waste from site.
 

"First impression on giving quotation. Clean, helpful and considerate, which is why I chose this firm. this service continued and work was kept clear and tidy at all times, leaving a professional finish.
I felt comfortable having them in my home and have already enquired about future work."
 
 
 
 
Team:
Tom Morley Luke Ashley
 
 
 


Review 16 Feb 2017
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.5730, 1.1179
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treating damp penetration in wall.
 
Cost: £580

"Very helpful. Came out early Sunday morning to complete work in order to allow us to proceed with other building work."
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in NR31
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.5791, 1.7277
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wood worm treatment to floors.
 
Cost: £280

"Excellent firm, would highly recommend to anyone.
Great lads left the place as tidy as they found it."
 
 
 
 
 
 


Review 27 Dec 2016
Recommended by customer in NR30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6214, 1.7290
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp proofing and injecting our bay window and front face of the house. Including re-pointing works where needed.
 
Cost: £750
 

"Tom and his team have been so helpful after our recent move. They are professional, polite and honest, traits at times hard to find when trusting a tradesman.
I would recommend this company to anyone and honestly could not praise them highly enough.
We would always call them first for any similar issues."
 
 
Team:
Tom
 
 
 


Review 7 Nov 2016
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5722, 1.7285
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp proofing, plastering.
 
Cost: £1250
 

"They are the most polite, tidy workmen i have ever known. Cleaned up as they went. Explained exactly what they were doing and why.
Arrived on time,started work straight away. Nothing was too much trouble.
Tom and his sons are a credit to this family run company. Also the plastering was done by Luke another family member and was extremely well done. Would completely recommend them. Tom also assisted me with a matter unconnected to the job they were hired for. Went above and beyond his normal duties. Outstanding Company.
"
 
 
Team:
Tom, Ashley, Jordan, and Luke.
 
 
 


Review 7 Apr 2016
Recommended by customer in IP20
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4017, 1.3003
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of stairs, re-pointing outside, full dampproofing of the area and treatment of damp.
 
Cost: £1250
 

"Excellent all round! Tom and his team did a fantastic job, explained and demonstrated everything that was being done, and completed the work to a very high standard. I'll definitely be using them again for work on my house."
 
 
Team:
Tom, Brian and Jordan
 
 
 

Back to top

» 5 4 3 2 1