A 2 Z Damp Proofing & Construction

30 Albermarle Road, Gorleston
Great Yarmouth
Norfolk
NR31 7AR

52.5742, 1.7236

Damp Proofing & Timber Preservation

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Damp Proofing and Timber Treatment, Painters & Decorators / Painting & Decorating, Roofers / Roofing, Timber Preservation
100% recommended   Rating 9.9/10
80 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 80 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Mr Morley and his team were punctual, very polite, helpful and professional. Ensured they tidied up as they went along. No hesitation in using them again and recommending them. very pleased. "   more
 
" Tom and Jordon worked hard and explained each phase of the work and gave advice on the same. They did extra work to made sure our damp was cured and didn't charge any more than quoted. It was a pleasu...."   more
 
" Everything was done as specified. They were very pleasant / helpful and also very tidy."   more
 
" It was such a pleasure to have work done. And not have to fully clean a room after wards they were professional and polite and I would recommend them."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

A2Z 3
advice 5
Arrived 5
aware 2
begin 2
cheap 2
class 3
clean 11
Cleaned 6
clear 3
completely 2
Construction 2
damp 4
definitely 4
detail 2
disruption 3
dust 2
ease 2
exactly 4
Excellent 13
explained 9
extremely 2
family 2
fast 3
finish 3
friendly 18
friends 5
future 2
garage 2
good 13
Great 5
happy 3
hard 3
helpful 14
highly 9
pleased 8
pleasure 5
polite 11
professional 14
quality 4
recommend 18
recommended 4
service 13
standard 7
team 6
thanks 4
tidy 9
Tom 7
workers 4
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Aug 2017
Recommended by customer in NR33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.4189, 1.7088
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and installing passive air vents to window wall of living room and bedroom.
 
Cost: £450

"Mr Morley and his team were punctual, very polite, helpful and professional. Ensured they tidied up as they went along. No hesitation in using them again and recommending them. very pleased. "
 
 
 
 
Team:
Thomas Morley Ashley Jordan
 
 
 


Review 15 Aug 2017
Recommended by customer in NR30
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5969, 1.7319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing skirting boards stripping back wet render and plaster. Drilling and injecting damp proof course internally and externally.

Apply 2 coats of liquid membrane to brickwork rerendering and plastering fixing pine skirting boards.
 
Cost: £1200

"Tom and Jordon worked hard and explained each phase of the work and gave advice on the same. They did extra work to made sure our damp was cured and didn't charge any more than quoted. It was a pleasure to have them and we felt completely at ease with them and will certainaly recommended and have them again should we need other jobs doing."
 
 
 
 
Team:
Tom Jordon
 
 
 


Review 19 Jul 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.5806, 1.7119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting damp filters on two bedroom walls.
 
Cost: £450
 
 
 
 


Review 19 Apr 2017
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6843, 1.6325
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worm treatment in loft.
 
Cost: £480

"Everything was done as specified. They were very pleasant / helpful and also very tidy."
 
 
 
 
Team:
Thomas Morley
 
 
 


Review 6 Apr 2017
Recommended by customer in NR30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
52.6621, 1.7145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"It was such a pleasure to have work done. And not have to fully clean a room after wards they were professional and polite and I would recommend them."
 
 
 
 
Team:
Tom
 
 
 


Review 23 Mar 2017
Recommended by customer in NR30
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6161, 1.7297
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vents for condensation installed.
 
Cost: £450

"Did a really good job. Cleaned up friendly service."
 
 
 
 
Team:
Tom Jordan Ashley
 
 
 


Review 16 Mar 2017
Recommended by customer in NR31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5704, 1.7280
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home vent core drill ventilator.
 
Cost: £280

"A2Z damp proofing are very professional and friendly."
 
 
 
 
Team:
Thomas Ashley
 
 
 


Review 10 Mar 2017
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6986, 1.6913
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Triton insecticide solution to all roof void wood boring beetle.
 
Cost: £685

"The work was carried very well. There was no mess to clear up. The laid dust clothes throughout house to loft very pleased with the work."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5773, 1.6974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing air vent.


 
Cost: £350

"Excellent job very clean."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5849, 1.7006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed two passyfier dehumidifier vents.
 
Cost: £600

"My wife and I are very pleased with the work carried out in a very high standard and very professional manner and friendly way."
 
 
 
 
 
 

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