Where reputations count.
Yeates Secure Shredding
10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS
Document Shredding / Destruction
Listed under:
Document Shredding / Destruction
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About Us |
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Businesses login to your control panel to add your video or text here |
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| Reputations are not built overnight | ||
| In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative. Look for firms with a commitment to asking for feedback - good or bad - from their customers. We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review. Ask the firm for their side of the story. | ||
| Code of Practice | ||
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Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.
They are the experts and you should be able to rely on them to help you make decisions.
These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect. |
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| ID Badge: 100% | ||
| Do collecting staff wear a uniform and ID Badge | ||
| Explanation: 100% | ||
| Do collecting staff explain why they are there and what they expect to collect? | ||
| Secure Container: 100% | ||
| Do collecting staff ensure your materials are in a suitable container for transit? | ||
| Possession: 100% | ||
| Do collecting staff keep the container in their possession at all times? | ||
| Collection Note: 100% | ||
| Do collecting staff ask you sign a collection note with the agreed amount taken? | ||
| Locked Vehicle: 100% | ||
| Do collecting staff use a suitable vehicle, which they lock while in your building? | ||
| Written Contract: 100% | ||
| Does the company give you a written contract including all arrangements, fees and terms of business? | ||
| Agree Method: 100% | ||
| Does the company agree a suitable method to render your materials unreadable, illegible and unreconstructable? | ||
| Destruction Certificate: 100% | ||
| Does the company provide a Certificate of Destruction following each collection? | ||
| You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case. Nobody's perfect and some customers may not be completely sure about the answer. It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you. A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on. | ||
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Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?
collected 1
confidential 1
destroyed/shredded 1
manner 1
professional 1
securely 1
thorough 1
waste 1
Yeates 1
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| These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Customer Reviews | ||
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