One to One Dog Walking

Flat 5d Barossa Place
Perth
Perth and Kinross
PH1 5HG

56.4010, -3.4333

Dog Walker

Listed under:  Dog Walking
100% recommended   Rating 9.9/10
5 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 5 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the products or services was as expected and agreed

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Lynne provided excellent service for us and our dogs. She was very prompt to respond to messages, and left us details of how our dogs had been during the day. I was confident our dogs were is caring a...."   more
 
" I have found Lynne to be very trustworthy, prompt and friendly. The main thing is my dog is happy and safe in her hands, as I wouldn't let her go with just anyone! I would recommend Lynne to any pooch...."   more
 
" Lynne Francis is caring of my dog, and very reliable which is important. She conducts her business in a professional manner and is very helpful with reasonable charges. Lynne leaves me a short, wri...."   more
 
" Professional, courteous workers, great communications, fixed price service. Flexible with days. Would recommend. Work is ongoing."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

caring 2
Dog 4
hands 2
happy 2
leaves 2
Lynne 4
professional 2
prompt 2
recommend 2
reliable 3
service 2
visit 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 19 Jan 2017
Recommended by customer in PH2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3922, -3.2090
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Monday - Friday lunchtime dog walks and pealing (inc. travel time and petrol costs)
 
Cost: £112

"Lynne provided excellent service for us and our dogs. She was very prompt to respond to messages, and left us details of how our dogs had been during the day. I was confident our dogs were is caring and reliable hands, and would not hesitate to use One to One Dog Walking again."
 
 
 
 
Team:
Lynne Francis
 
 
 


Review 9 Dec 2016
Recommended by customer in PH2
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4030, -3.4221
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to one dog walking service. Lynne walks my dog for me 5 mornings a week.
Varies-hours can differ.
 

"I have found Lynne to be very trustworthy, prompt and friendly. The main thing is my dog is happy and safe in her hands, as I wouldn't let her go with just anyone! I would recommend Lynne to any pooch owner. "
 
 
 
 
Team:
Lynne Francis
 
 
 


Review 8 Dec 2016
Recommended by customer in PH2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.3967, -3.3992
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog-walking and feeding service from my home.
 
Cost: £8

"Lynne Francis is caring of my dog, and very reliable which is important. She conducts her business in a professional manner and is very helpful with reasonable charges.

Lynne leaves me a short, written report after each visit."
 
 
 
 
Team:
Lynne Peter Francis
 
 
 


Review 8 Dec 2016
Recommended by customer in PH1
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4501, -3.6326
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog walking for 30-45 mins 4 days per week.
 
Cost: £16

"Very happy with Lynne and she is very reliable and leaves a diary note every visit of what the dog has done etc."
 
 
 
 
Team:
Lynne Peter Francis
 
 
 


Review 8 Dec 2016
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.3888, -3.4412
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dog walking 30 mins 3x a week.
 
Cost: £24

"Professional, courteous workers, great communications, fixed price service. Flexible with days. Would recommend. Work is ongoing."
 
 
 
 
Team:
Lynne Francis
 
 
 

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