Bridge View Joinery

5 West Victoria Dock Road
Dundee
Angus
DD1 3JT

56.4596, -2.9616

Double Glazing

Listed under:  Conservatories, Doors, Double Glazing, Windows / Window Fitters
100% recommended   Rating 9.8/10
192 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 192 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From our first contact with Mark, we were very impressed with the efficiency and explanation of how the work would be undertaken. We were quoted a very fair price and, when Hamish arrived at a later d...."   more
 
" Used Bridge View before and wouldn't use anyone else. Excellent service, team and windows. Customer service and care was exceptional. House left spotless. Brilliant company to work with."   more
 
" Fantastic. Could not be happier. Quality of product and service of the highest standard. Hamish and his guys were a Joy to be with all day and I would be more than happy to be used as a reference i...."   more
 
" Great job, professional, consideration and tidy team. First class finish. No pressure to buy and no hard sell. We decided on friends recommendations. Tried other companies which used pressure sales a...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 88%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 99%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 5
arrived 10
best 4
blinds 6
boys 4
Bridge 18
Bridgeview 7
Brilliant 4
class 8
clean 20
delighted 14
door 9
doors 8
efficient 15
Excellent 49
Fantastic 8
finish 20
finished 19
friendly 37
friends 11
good 19
Great 22
guys 15
Happy 26
hard 16
helpful 18
highly 20
Joinery 11
Lads 10
Mark 12
pleased 12
polite 11
product 14
professional 29
promised 10
quality 31
recommend 43
recommended 13
recommending 10
satisfied 8
service 24
standard 20
team 40
tidy 28
windows 22
workers 12
working 9
workmanship 18
Workmen 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jan 2018
Recommended by customer in EH11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9368, -3.2193
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 9 new double glazed windows in ground-floor flat.
 
Cost: £6100
 

"From our first contact with Mark, we were very impressed with the efficiency and explanation of how the work would be undertaken. We were quoted a very fair price and, when Hamish arrived at a later date to measure up and survey our premises, we were even more convinced we had made the right decision! The work was completed within one and a half days, as agreed. Day 1 saw the arrival of Hamish, Craig and 3 other team members, who completed two thirds of the job with no disruption to the property, and couldn't do enough for us, even re-fitting our blinds and screens. Day 2 saw Craig and 2 others complete the rest of the work by lunch-time, leaving no mess whatsoever. I would have no hesitation in recommending Mark, Hamish, Craig and the team to anyone looking for a professional, fairly priced work - and have already done so! Thanks again boys!

Lily & Tony
Edinburgh"
 
 
Team:
Mark, Hamish, Craig.
 
 
 


Review 16 Jan 2018
Recommended by customer in KY15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.3133, -3.0020
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 new windows, 1 front door and 1 set of patio doors
 

"Used Bridge View before and wouldn't use anyone else.
Excellent service, team and windows.
Customer service and care was exceptional.
House left spotless.
Brilliant company to work with."
 
 
 
 
Team:
Hamish And Team
 
 
 


Review 2 Jan 2018
Recommended by customer in DD7
56.5045, -2.7065
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 old sash & case windows replaced with new double glazed units.
 

"Fantastic.
Could not be happier.
Quality of product and service of the highest standard.
Hamish and his guys were a Joy to be with all day and I would be more than happy to be used as a reference if required.
I even got a hat for the golf!!"
 
 
 
 
Team:
Hamish Park
 
 
 


Review 7 Dec 2017
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3756, -3.3044
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old sash and case window and install new UPVC sash and case (6 windows).
 
Cost: £4400

"Great job, professional, consideration and tidy team. First class finish. No pressure to buy and no hard sell. We decided on friends recommendations. Tried other companies which used pressure sales and sales person to visit property which which we did not want. Mark and team one in a million. "
 
 
 
 
Team:
Mark Hamish Caig Ross
 
 
 


Review 25 Sep 2017
Recommended by customer in DD4
 I'm: Female 
56.4722, -2.9451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 15 Aug 2017
Recommended by customer in EH29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.9570, -3.4043
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and fitting french doors.
 
Cost: £1762

"I wish every company work like Bridgeview Joinery excellent work done. Happy,friendly fitters. Resonable pieces. Left room clean and tidy. I have no hesitation in recommending this company as they are very reliable."
 
 
 
 
Team:
Craig Hamish
 
 
 


Review 13 Jul 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4692, -3.0007
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 windows, 1 patio door.
 
Cost: £5400

"A big thank you to Hamish Craig and Ross for completing this work in 1 1/2 days. You guys are the best workers from start to finish you did non stop morning to end of day. Very efficient and professional and friendly. You will always be my a team so happy. ___ "
 
 
 
 
Team:
Craig Hamish Ross
 
 
 


Review 14 Jun 2017
Recommended by customer in DD10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.7304, -2.4710
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 window's
3 door's (1 front 2 back).
 
Cost: £8000

"No problems just got on with the job.
Fantastic bunch of Lad's.
"
 
 
 
 
Team:
Mark
 
 
 


Review 9 Jun 2017
Recommended by customer in AB39
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.9678, -2.2381
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and fit new front door.
 

"First class service from the start.
Best men I have had doing work on my home."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in EH30
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.9850, -3.4062
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement doors and windows.
 

"No hard sell.
Good advice potential problems identified in advance.
All staff polite, courteous and friendly. Felt they were skilled and knowledge would have been happy to leave them in the house alone. "
 
 
 
 
 
 

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