Clyde Windows & Construction Ltd

10 Tircarra Gardens, Broughty Ferry
Dundee
Angus
DD5 2QF

56.4711, -2.8538

Double Glazing

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Fascias, Bargeboards & Soffits, Garage Doors, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.6/10
15 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 15 reviews since 2015
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very good job. The installation team went the extra mile and provided an extra inner lock."   more
 
" The installation was carried out very efficiently. When I discovered the knocks with spy hole was too high for me to see out it was quickly lowered and I am very satisfied with the work. "   more
 
" Brilliant job done, very tidy and cleaned everything away. Nice guy. "   more
 
" Very good work and excellent quality."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 92%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 85%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

class 2
cleaned 2
Clyde 3
excellent 2
good 2
great 2
installation 3
pleased 3
professional 6
quality 2
quickly 3
recommend 4
service 2
team 2
windows 3
workmanship 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Sep 2017
Recommended by customer in PH7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.3790, -3.8314
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New outer double glazed door inner door with glass panel.
 
Cost: £1188

"Very good job. The installation team went the extra mile and provided an extra inner lock."
 
 
 
 
 
 


Review 31 Aug 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4756, -2.8654
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I give double glazed door and side panel.
 
Cost: £934

"The installation was carried out very efficiently. When I discovered the knocks with spy hole was too high for me to see out it was quickly lowered and I am very satisfied with the work.
"
 
 
 
 
 
 


Review 24 Aug 2017
Recommended by customer in DD7
56.4982, -2.7439
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install UPVC door.
 
Cost: £575

"Brilliant job done, very tidy and cleaned everything away. Nice guy.
"
 
 
 
 
 
 


Review 14 Aug 2017
Recommended by customer in PH2
56.3930, -3.4186
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Construction of replacement conservatory.
 
Cost: £17000

"Very good work and excellent quality."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in FK10
56.1394, -3.8322
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 Upvc windows.
 
Cost: £3500

"Installation team very professional.
Very grateful for a standard of workmanship carried out."
 
 
 
 
 
 


Review 3 Apr 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4632, -2.9974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two replacement double glazed windows. Take old windows away.
 
Cost: £1158

"Everything on their web pages true. Fast turn around. All employees great. Especially fitters. Will use again."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3800, -2.9266
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front door and side panel provided and fitted.
 
Cost: £689

"Very efficient service - friendly and clean workmen. Prompt and quick fitting, with 10 year guarantee. I am very pleased and would recommend Clyde Windows to others."
 
 
 
 
 
 


Review 6 Mar 2017
Recommended by customer in DD2
56.4784, -3.0270
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New back door fitted
 
Cost: £595

"Took too long between ordering and measuring up didn't always return up calls.

Door fitter professional polite and cleaned up all the mess."
 
 
 
 
 
 


Review 27 Feb 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4944, -3.0037
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows.
Front door.
Side door.
French doors cut out.
 
Cost: £6685

"Great service.
From Clyde windows.
Professional tradesmen.
Nothing was a problem to them.
First class job.
Would recommend them to family and friends."
 
 
 
 
 
 


Review 13 Jul 2016
Recommended by customer in DB11
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced four upstairs old aluminum windows with new PVC double glazed windows.
 

"The work was done very quickly and we are very pleased with the work and cost. Workers were pleasant and helpful and gave promise that two very minor snags would be attended to, would gladly recommend the company. Very competitive pricing 2nd time used the company."
 
 
 
 
 
 

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