Tayside Windows

16b Tom Johnston Road
Dundee
Angus
DD4 8XD

56.4790, -2.8868

Double Glazing

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
412 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 412 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" George and Andrew worked very hard and kept everything as smooth running as possible. They finished the work with minimum __ and fuss and cleaned up beautifully afterwords. Always polite and intellig...."   more
 
" First class service. We have used Tayside Windows for many years and would not hesitate to recommend them."   more
 
" Was unhappy about the finish of the silicone sealant around the windows. Informed Tayside windows regarding this matter and they arrived the next day and resolved the matter to my satisfaction. "   more
 
" Slight problem with silicone seal on door frame cladding but rectified immediately. The boys also glued on window sill end caps that had come off other windows installed 9 years ago. Delighted to ge...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 14
class 13
clean 25
cleaned 25
courteous 10
definitely 13
Delighted 15
disruption 12
door 21
efficient 27
efficiently 13
excellent 97
extremely 12
finish 43
finished 24
fitted 14
fitters 15
Friendly 56
friends 10
good 77
great 17
happy 33
hard 13
helpful 36
Highly 21
impressed 11
initial 13
installation 19
installed 9
mess 21
pleasant 10
pleased 37
polite 15
product 21
professional 50
promptly 9
Quality 31
Quick 9
recommend 56
sales 17
satisfied 22
service 62
standard 33
Tayside 47
Team 28
tidy 50
window 19
Windows 76
workmanship 30
Workmen 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4662, -2.8704
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two double glazed french window doors.
 
Cost: £2600

"George and Andrew worked very hard and kept everything as smooth running as possible. They finished the work with minimum __ and fuss and cleaned up beautifully afterwords.
Always polite and intelligent in their responses and attitude. They deserve to win."
 
 
 
 
Team:
George
 
 
 


Review 28 Mar 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4738, -2.9420
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 8 replacement windows in White PVC. AWD 1 composite door.
 
Cost: £6161

"First class service.
We have used Tayside Windows for many years and would not hesitate to recommend them."
 
 
 
 
 
 


Review 22 Mar 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4797, -2.8459
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 8 double glazed windows and Velux units.
 

"Was unhappy about the finish of the silicone sealant around the windows.
Informed Tayside windows regarding this matter and they arrived the next day and resolved the matter to my satisfaction.
"
 
 
 
 
 
 


Review 19 Mar 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.5050, -2.6997
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new front door and lounge window.
 
Cost: £1819

"Slight problem with silicone seal on door frame cladding but rectified immediately.
The boys also glued on window sill end caps that had come off other windows installed 9 years ago.
Delighted to get that fixed!"
 
 
 
 
 
 


Review 12 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4758, -2.8778
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of damaged glass door and removal of two doors to be replaced by opening windows.
 
Cost: £2866

"Absolutely no complaints with finished work. All debris removed. Very pleased."
 
 
 
 
 
 


Review 22 Feb 2018
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
56.6515, -2.8928
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 small windows replaced.
 
Cost: £720

"Work done very quickly and the area left very tidy."
 
 
 
 
 
 


Review 12 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4662, -2.8704
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 windows were replaced.
 
Cost: £1697

"The team worked hard the whole day and were very route and considerate "
 
 
 
 
Team:
George Andrew
 
 
 


Review 31 Jan 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4859, -2.8201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 9 UPVC windows.
 
Cost: £6973

"Excellent, professional work throughout whole process."
 
 
 
 
Team:
Andy Dode
 
 
 


Review 23 Jan 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4845, -2.9947
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 new PVC windows being installed.
 
Cost: £4496

"The guys worked really well,clearly and professionally."
 
 
 
 
Team:
Andy
 
 
 


Review 17 Jan 2018
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4689, -2.9421
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows throughout house and new front door.
 
Cost: £7000

"From start to finish Tayside Windows provided an excellent service.
They were excellent at communicating times and prices and always showed up on time.
Would recommend to anyone.
Some trades from trusted trader have been very disappointing but Tayside Windows were very professional."
 
 
 
 
 
 


Review 11 Jan 2018
Recommended by customer in DD5
56.4832, -2.8275
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows replaced in tenement stair.
 
Cost: £1570

"Very professional service from start to finish."
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.6130, -2.8626
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 UPVC windows.
 
Cost: £1980

"All fitted as per specification."
 
 
 
 
 
 


Review 7 Dec 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4812, -2.8257
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 2 windows.
 
Cost: £1697

"Work completed speedily and tidily."
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in DD2
 I have known this business: Over 10 years  56.4794, -3.0230
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new windows and 2 doors.
 
Cost: £4552

"The men were very helpful and tidy. Very pleased with the job. We certainly recommend your firm. "
 
 
 
 
 
 


Review 10 Nov 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4859, -2.8201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing look on front door.
 
Cost: £187

"Very happy with service. Kept us up to date with everything and were very pleasant and helpful. Would completely recommend to anyone."
 
 
 
 
 
 


Review 19 Oct 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
56.6044, -2.7498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 windows.
 
Cost: £6000

"Excellent - 2nd time I have used this company - very professional - clean and tidy work - keep you well informed whilst job is underway - great quality product - very friendly staff and they completed work early too."
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4828, -2.8516
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New back door.
 
Cost: £1200

"Very friendly people to deal with. Aftercare good."
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.4868, -3.0219
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove old front door and fit new front door.
 
Cost: £1136

"The work was carried out on agreed date. The door and accessories were all fitted to a high standard. Cleared away all mess. Very happy with job. Would recommended to others."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4784, -2.8986
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 1 replacement window in rosewood on white upvc.
 
Cost: £430

"very happy with bathroom window. A lot brighter and a lovely clean finish with the PVCU frame. "
 
 
 
 
 
 


Review 15 Aug 2017
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5744, -2.5846
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new kitchen door and window.
 
Cost: £1985

"Made an excellent job of it from strart to finish."
 
 
 
 
 
 

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