Tayside Windows

16b Tom Johnston Road
Dundee
Angus
DD4 8XD

56.4799, -2.8840

Double Glazing

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
400 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 400 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work completed speedily and tidily."   more
 
" The men were very helpful and tidy. Very pleased with the job. We certainly recommend your firm. "   more
 
" Very happy with service. Kept us up to date with everything and were very pleasant and helpful. Would completely recommend to anyone."   more
 
" Excellent - 2nd time I have used this company - very professional - clean and tidy work - keep you well informed whilst job is underway - great quality product - very friendly staff and they completed...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 8
arrived 13
class 12
clean 25
cleaned 25
courteous 10
definitely 13
Delighted 14
disruption 12
door 20
efficient 27
efficiently 13
Excellent 95
extremely 12
finish 40
finished 23
fitted 13
fitters 15
fitting 8
friendly 56
friends 10
good 77
great 17
happy 33
hard 12
helpful 36
Highly 21
impressed 11
initial 13
installation 19
installed 8
manner 8
mess 21
pleasant 10
pleased 36
product 21
professional 47
quality 31
recommend 54
sales 17
satisfied 22
service 59
standard 33
Tayside 44
team 27
tidy 49
window 18
windows 72
Workmanship 30
workmen 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Dec 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4812, -2.8257
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 2 windows.
 
Cost: £1697

"Work completed speedily and tidily."
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in DD2
 I have known this business: Over 10 years  56.4794, -3.0230
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new windows and 2 doors.
 
Cost: £4552

"The men were very helpful and tidy. Very pleased with the job. We certainly recommend your firm. "
 
 
 
 
 
 


Review 10 Nov 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4859, -2.8201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing look on front door.
 
Cost: £187

"Very happy with service. Kept us up to date with everything and were very pleasant and helpful. Would completely recommend to anyone."
 
 
 
 
 
 


Review 19 Oct 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
56.6044, -2.7498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 windows.
 
Cost: £6000

"Excellent - 2nd time I have used this company - very professional - clean and tidy work - keep you well informed whilst job is underway - great quality product - very friendly staff and they completed work early too."
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4828, -2.8516
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New back door.
 
Cost: £1200

"Very friendly people to deal with. Aftercare good."
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.4868, -3.0219
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove old front door and fit new front door.
 
Cost: £1136

"The work was carried out on agreed date. The door and accessories were all fitted to a high standard. Cleared away all mess. Very happy with job. Would recommended to others."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4784, -2.8986
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 1 replacement window in rosewood on white upvc.
 
Cost: £430

"very happy with bathroom window. A lot brighter and a lovely clean finish with the PVCU frame. "
 
 
 
 
 
 


Review 15 Aug 2017
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5744, -2.5846
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new kitchen door and window.
 
Cost: £1985

"Made an excellent job of it from strart to finish."
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.4883, -2.8168
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting new front door and surrounds.
Also replacement window glass in box room fitment.
 
Cost: £1586
 
 
 
 


Review 12 Jun 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
56.4822, -2.8358
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 window and front door.
 
Cost: £6800

"Very pleased with work done."
 
 
 
 
 
 

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