Tayside Windows

Where reputations count.

Block C Unit 20, 10 Tom Johnston Road
Dundee
Angus
DD4 8XD

Double Glazing

www.taysidewindows.co.uk

Email This Business

Tel 01382 772 855

Listed under: Cladding, Conservatories, Doors, Double Glazing, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters

100% recommended Rating 9.7/100
540 reviews since 2011

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 540 reviews since 2011

Quality	9.7/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" The 2 gentlemen who came to install the door were both courteous and professional. They completed the work timeously and to a high standard. They even helped fix the mistake made by the surveyor" more

" From my initial enquiry. This company exceeded my expectations. Everything was clear and concise. Work people were excellent, arrived on time, cleaned up and a pleasure to have at my home. Mandy was ...." more

" From start to finish very professional." more

" Good advice given re-style of window to look right in the space. Pulled out all the stops and fitted window right before Christmas break, well within likely. Timescale quoted. I'm absolutely delight...." more

About Us
Information provided by the business
Legal Name: Tayside Windows Limited.

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Review 28 Mar 2024 Recommended by customer in DD2 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Front door fitted.
It should be noted that Mandy was excellent at communicating arrangements

"The 2 gentlemen who came to install the door were both courteous and professional. They completed the work timeously and to a high standard. They even helped fix the mistake made by the surveyor"

REPORT THIS REVIEW

Review 18 Mar 2024 Recommended by customer in DD3 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New door fitted - My choice.

"From my initial enquiry. This company exceeded my expectations. Everything was clear and concise. Work people were excellent, arrived on time, cleaned up and a pleasure to have at my home.
Mandy was excellent from initial phone call to completion. "

Team:
Mandy

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	5/10
The quality of the work was as expected and agreed

Tidy	5/10
There was little disruption and the site was left clear and tidy

Service	5/10
The team was friendly, helpful, considerate and professional

Value	5/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

I replacement PVC DG window and frame
I hinge replacement.

REPORT THIS REVIEW

Review 15 Feb 2024 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New windows and doors

"From start to finish very professional."

Team:
Dean Anderson

REPORT THIS REVIEW

Review 28 Jan 2024 Recommended by customer in DD4 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Single double glazed window made and fitted in new opening, with locking handle and finishings supplied approx 1000 x 1100

"Good advice given re-style of window to look right in the space.
Pulled out all the stops and fitted window right before Christmas break, well within likely.
Timescale quoted. I'm absolutely delighted with my window. All staff very pleasant and efficient."

Team:
Mandy Anderson

REPORT THIS REVIEW

Review 28 Jan 2024 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of an open canopy at the front door of the house with a fully-enclosed double-glazed porch with a sliding door.

"The design of the structure was original and enhances the appearance of the front of the house.
The work was carried out to a very high standard and within the time frame estimated.
I would recommend Tayside Windows without hesitation."

REPORT THIS REVIEW

Review 21 Dec 2023 Recommended by customer in DD2 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace window in kitchen and bathroom

"Great job, windows look and operate as they should."

Team:
Andy Dod

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer in DD4 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement patio doors

"From my first phone call and home visit, I am so happy I chose Tayside Windows to replace my patio doors.
I would not have asked for better service!!
Loved both men's 'attitude' and Dean's advice - many thanks."

Team:
Dean Dode

REPORT THIS REVIEW

Review 27 Sep 2023 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace frame and window

"Super job. Fitters spot on"

Team:
Andy

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in DD10 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To install 5 new windows and one back door.

"Windows and doors are very good quality. Work was carried out very professionally and in the time stated. Our previous windows were from teh same company Tayside Windows and were almost 30 years old. Would definately recommend Tayside windows. "

REPORT THIS REVIEW

Review 10 Aug 2023 Recommended by customer in DD10 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement windows and front door.

"Fantastic service from beginning to end. Would use again and totally recommend for anyone.
The tradesmen that installed to the team in the office were first class, and with a very competitive price.
"

Team:
Dean Mandy

REPORT THIS REVIEW

Review 25 Jul 2023 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New windows.

REPORT THIS REVIEW

Review 11 Jul 2023 Recommended by customer in DD11 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement windows for whole house.

Team:
Dean Dod Sandy

REPORT THIS REVIEW

Review 8 Jun 2023 Recommended by customer in DD1 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Tayside Windows changed all the windows in my daughter's flat.

"I have absolutely no complaints about the work, and everything done. Mr.Anderson was helpful, honest and explained everything clearly. He promised what he was specialized in and always was punctual.
The work was done well, neatly, no need for calling back, redoing things. The Windows fit really well and look amazing.
"

Team:
Dean Anderson

REPORT THIS REVIEW

Review 26 May 2023 Recommended by customer in DD2 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing frames and double glazing units in 8 windows.

"From initial telephone call asking far a quote to completion of job, service was first class. Would recommend them to anyone. "

REPORT THIS REVIEW

Review 23 May 2023 Recommended by customer in DD8 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2 x sets of French UPVC doors.

"V.G company to deal with. All work fully explained and discussed during installation as well.
Joiners/Fitters employed by the company were excellent. Company dealt promptly with any query/issue. Very satisfied. "

Team:
Dean Mandy Andy Dodd

REPORT THIS REVIEW

Review 28 Apr 2023 Recommended by customer in DD3 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of all house windows with double glazed units.

"Very easy to deal with all members of this company. "

REPORT THIS REVIEW

Review 13 Apr 2023 Recommended by customer in DD5 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement window and new front door.

"Very friendly installers, very happy with windows,
Very professional and reasonable price.
All enquiries were responded to promptly.
Would highly recommend. "

Team:
Mandy Dean Anderson

REPORT THIS REVIEW

Review 26 Jan 2023 Recommended by customer in DD4 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of old windows and replaced with double glazed units. The same for the front door.

"The whole process from first on site visit through to the completions of the job was very professional while remaining friendly. "

REPORT THIS REVIEW

Review 26 Dec 2022 Recommended by customer in DD1 business Tayside Windows https://www.referenceline.com/double_glazing-in-dundee-taysidewindows-35453

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Upgrading 2 bay and 2 standard windows from original single glaze to lovely high quality dash and case double glazed upvc windows.

"The guys who installed the windows were amazing, quick, tidy, very neat and even shaved us how to clean and operate the windows.
Dean, the owner did our original quote and organization and he was so helpful, answered all our questions and gave us exactly what we wanted!
We were very pleased with the service !!"

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