Tayside Windows

16b Tom Johnston Road
Dundee
Angus
DD4 8XD

56.4790, -2.8868

Double Glazing

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
422 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 422 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From initial contact with Tayside Windows to completion of the work I have been very impressed with the team and their professionalism. Team members from Tayside Windows have been excellent friendly...."   more
 
" Quickly and efficiently carried out and any mess tidied up, excellent job."   more
 
" Very professional from start to finish. Good communication."   more
 
" I am receiving the quote to installation took only 19 days. Fitter arrived at time as agreed. Work carried out to our complete satisfaction. Excellent job of cleaning up at the end of the job. Fit...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 15
class 13
clean 25
cleaned 26
courteous 10
definitely 14
Delighted 15
disruption 12
door 22
efficient 27
efficiently 14
excellent 100
extremely 13
finish 45
finished 25
fitted 15
fitters 15
friendly 58
friends 10
Good 81
Great 17
happy 34
hard 14
helpful 37
Highly 21
impressed 12
initial 14
installation 20
installed 9
mess 23
pleasant 10
pleased 39
polite 16
product 21
Professional 52
promptly 9
quality 32
Quick 9
recommend 58
sales 17
Satisfied 22
service 62
standard 34
Tayside 48
Team 30
tidy 51
window 19
windows 79
workmanship 30
Workmen 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Jun 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4760, -2.8644
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of double glazed door panel and window
cills and DG units.
 
Cost: £766

"Quickly and efficiently carried out and any mess tidied up, excellent job."
 
 
 
 
 
 


Review 8 Jun 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4513, -2.8830
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 7 windows.
 
Cost: £3984

"From initial contact with Tayside Windows to completion of the work I have been very impressed
with the team and their professionalism. Team members from Tayside Windows have been excellent friendly and extremely helpful. Their work Etnos has been excellent and our newly fitted windows are fantastic. I would recommend"
 
 
 
 
Team:
Andy
 
 
 


Review 1 Jun 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4709, -3.0075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement bedroom window and sill.
 
Cost: £833

"Very professional from start to finish.
Good communication."
 
 
 
 
 
 


Review 29 May 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4768, -2.8672
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace all windows.
 
Cost: £2319

"I am receiving the quote to installation took only 19 days.
Fitter arrived at time as agreed.
Work carried out to our complete satisfaction.
Excellent job of cleaning up at the end of the job.
Fitter more friendly and very professional."
 
 
 
 
 
 


Review 23 May 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
56.4811, -2.8211
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new back door and kitchen window.
 
Cost: £1600

"Good job done well.
Tradesmen tidy up after completion.
Was very pleased of high standard and quality of work finish."
 
 
 
 
 
 


Review 19 May 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.5305, -2.9441
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new composite door set.
 
Cost: £1600

"Work carried out on time, no mess.
old door and fitments removed good all round job."
 
 
 
 
 
 


Review 15 May 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4859, -2.8201
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two garage windows and a side door.
 
Cost: £1254

"A good job, very well done."
 
 
 
 
 
 


Review 14 May 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4958, -2.8919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new windows and frames for 2 bathrooms.
 
Cost: £1141

"This is the second time I have used this company and when I need to replace windows, in the future I shall definitely contact them again."
 
 
 
 
 
 


Review 4 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4690, -3.0339
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 23 Apr 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4959, -2.9969
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement stair well window.
Rosewood on white UPVC tilt turn style.
 
Cost: £650

"Very pleased and happy with the work carried out by D Barker.
A firm I would recommend."
 
 
 
 
 
 


Review 20 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4662, -2.8704
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of two double glazed french window doors.
 
Cost: £2600

"George and Andrew worked very hard and kept everything as smooth running as possible. They finished the work with minimum noise and fuss and cleaned up beautifully afterwords.
Always polite and intelligent in their responses and attitude. They deserve to win."
 
 
 
 
Team:
George
 
 
 


Review 28 Mar 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4738, -2.9420
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 8 replacement windows in White PVC. AWD 1 composite door.
 
Cost: £6161

"First class service.
We have used Tayside Windows for many years and would not hesitate to recommend them."
 
 
 
 
 
 


Review 22 Mar 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4797, -2.8459
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 8 double glazed windows and Velux units.
 

"Was unhappy about the finish of the silicone sealant around the windows.
Informed Tayside windows regarding this matter and they arrived the next day and resolved the matter to my satisfaction.
"
 
 
 
 
 
 


Review 19 Mar 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.5050, -2.6997
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new front door and lounge window.
 
Cost: £1819

"Slight problem with silicone seal on door frame cladding but rectified immediately.
The boys also glued on window sill end caps that had come off other windows installed 9 years ago.
Delighted to get that fixed!"
 
 
 
 
 
 


Review 12 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4758, -2.8778
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of damaged glass door and removal of two doors to be replaced by opening windows.
 
Cost: £2866

"Absolutely no complaints with finished work. All debris removed. Very pleased."
 
 
 
 
 
 


Review 22 Feb 2018
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
56.6515, -2.8928
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 small windows replaced.
 
Cost: £720

"Work done very quickly and the area left very tidy."
 
 
 
 
 
 


Review 12 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4662, -2.8704
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 windows were replaced.
 
Cost: £1697

"The team worked hard the whole day and were very route and considerate "
 
 
 
 
Team:
George Andrew
 
 
 


Review 31 Jan 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4859, -2.8201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 9 UPVC windows.
 
Cost: £6973

"Excellent, professional work throughout whole process."
 
 
 
 
Team:
Andy Dode
 
 
 


Review 23 Jan 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4845, -2.9947
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 new PVC windows being installed.
 
Cost: £4496

"The guys worked really well,clearly and professionally."
 
 
 
 
Team:
Andy
 
 
 


Review 17 Jan 2018
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4689, -2.9421
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows throughout house and new front door.
 
Cost: £7000

"From start to finish Tayside Windows provided an excellent service.
They were excellent at communicating times and prices and always showed up on time.
Would recommend to anyone.
Some trades from trusted trader have been very disappointing but Tayside Windows were very professional."
 
 
 
 
 
 

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