Fife Windows & Doors Ltd

Unit 12, Eastfield Business Park, Newark Road South
Glenrothes
Fife
KY7 4NS

56.1850, -3.1449

Double Glazing & Conservatories

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Windows / Window Fitters
100% recommended   Rating 9.8/10
477 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 477 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the service received."   more
 
" An excellent job. Left the house very clean and tidy. Could not have been more pleasant and helpful. Real professionals."   more
 
" Very friendly,helpful staff. Delightful with the job they have done."   more
 
" Davie the fitter is an asset to your company,carried out a fab job,polite pleasant,helpful and a tidy workman. Would recommend."   more
 
About Us


It's fair to say that you don't survive in business since 1986 unless you are doing something right. If you are currently debating over which company you should choose & you can't decide who is offering you the best value for money, then the following information should help you make a decision.

* We are a family run business established in 1986.
* New high performance energy rated windows.
* We employ all our own installers (not self employed)
* No commission driven Sales Consultants so you can be sure of a hassle free quotation with no obligation.
* Purpose built showroom for you to view the product before you buy.
* There is no deposit required, only full payment when the work is carried out to customers satisfaction.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 11
arrived 11
certainly 11
class 47
clean 25
conservatory 10
courteous 15
customer 18
definitely 26
delighted 30
door 34
doors 62
efficient 24
efficiently 11
excellent 106
experience 11
family 11
Fantastic 11
fault 11
Fife 58
finish 40
finished 34
fitted 18
Fitters 15
fitting 20
friendly 47
Friends 15
Good 60
great 26
happy 40
hard 20
helpful 42
highly 29
installation 22
pleasant 22
pleased 54
polite 33
product 26
Professional 69
quality 54
recommend 84
recommended 20
satisfied 33
service 75
standard 38
team 38
tidy 58
windows 108
workmanship 40
workmen 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Feb 2018
Recommended by customer in EH11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.9378, -3.2170
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply + fit windows
 
Cost: £3850

"Very happy with the service received."
 
 
 
 
Team:
Davie Ben
 
 
 


Review 29 Jan 2018
Recommended by customer in KY15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.3084, -3.0347
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows and door.
 
Cost: £3225

"An excellent job. Left the house very clean and tidy. Could not have been more pleasant and helpful.

Real professionals."
 
 
 
 
Team:
Davie Dovy Ben
 
 
 


Review 29 Jan 2018
Recommended by customer in KY11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.0318, -3.3537
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit grey on white door and windows to porch.
 
Cost: £3715

"Very friendly,helpful staff.
Delightful with the job they have done."
 
 
 
 
Team:
Stuart Colin
 
 
 


Review 25 Jan 2018
Recommended by customer in KY7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2044, -3.1791
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit bathroom window.
 
Cost: £480

"Davie the fitter is an asset to your company,carried out a fab job,polite pleasant,helpful and a tidy workman.
Would recommend."
 
 
 
 
Team:
Davy
 
 
 


Review 25 Jan 2018
Recommended by customer in KY14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.2780, -3.2706
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows.
 
Cost: £4335

"Good job,well done."
 
 
 
 
Team:
Stuart Colin Ben
 
 
 


Review 5 Jan 2018
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3751, -2.9345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Took old conservatory down and disposed of built new conservatory to existing wall.
 
Cost: £14195

"Extremely pleased with all services from five windows and doors.
Would recommend to anyone.
Trademen excellent and very tidy.
Friends having seen quality and build have ordered a Porch."
 
 
 
 
 
 


Review 22 Dec 2017
Recommended by customer in KY1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.1252, -3.1431
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit grey on white GRP composite door with white PVC outer frame at above address as per order.
 
Cost: £1130

"Very pleased with door.
"
 
 
 
 
 
 


Review 21 Dec 2017
Recommended by customer in KY14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.2910, -3.2411
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of new windows and doors.
 
Cost: £8309

"Professional company.
Happy with work from start to finish.
Would certainly use again."
 
 
 
 
 
 


Review 21 Dec 2017
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0601, -3.5351
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of UPVC back door.
 
Cost: £900

"Work completed to satisfaction. Workman friendly and efficient, working very hard in inclement weather conditions."
 
 
 
 
Team:
D Moore
 
 
 


Review 19 Dec 2017
Recommended by customer in KY7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.1857, -3.1655
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Windows replaced.
 
Cost: £22

"A very good job. Well done and very tidy. Well spoken men. Thank you."
 
 
 
 
 
 

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