Fife Windows & Doors Ltd

Unit 12, Eastfield Business Park, Newark Road South
Glenrothes
Fife
KY7 4NS

56.1850, -3.1449

Double Glazing & Conservatories

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Windows / Window Fitters
100% recommended   Rating 9.8/10
463 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 463 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the " voice on the phone " to the salesman, to the architect taking measurements to the workman - all were so lovely, helpful, friendly and instilled confidence in us !! "   more
 
" Fantastic service from show room to completion. Very knowledgeable staff. Tidy job. Thanks highly recommend. Jill. "   more
 
" Excellent service from a first class team."   more
 
" My doors and windows are excellent quality. The workmen were friendly and very competent. Dust sheets were every where and they cleaned up as they went. I am delighted with the finished job. They ev...."   more
 
About Us


It's fair to say that you don't survive in business since 1986 unless you are doing something right. If you are currently debating over which company you should choose & you can't decide who is offering you the best value for money, then the following information should help you make a decision.

* We are a family run business established in 1986.
* New high performance energy rated windows.
* We employ all our own installers (not self employed)
* No commission driven Sales Consultants so you can be sure of a hassle free quotation with no obligation.
* Purpose built showroom for you to view the product before you buy.
* There is no deposit required, only full payment when the work is carried out to customers satisfaction.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 11
arrived 11
certainly 10
class 47
clean 23
conservatory 10
courteous 15
customer 17
definitely 25
delighted 30
door 32
Doors 61
efficient 22
efficiently 11
Excellent 102
family 11
Fantastic 11
fault 11
Fife 58
finish 37
finished 34
fitted 18
Fitters 15
fitting 18
friendly 45
friends 14
Good 57
Great 25
happy 38
hard 19
helpful 40
highly 28
impressed 11
installation 21
pleasant 21
pleased 52
polite 31
product 26
professional 68
quality 51
recommend 81
recommended 20
satisfied 32
service 74
standard 38
team 37
tidy 52
windows 105
workmanship 39
workmen 36
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2017
Recommended by customer in KY15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.2765, -3.1240
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit oak on oak GRP composite front and back doors.
 
Cost: £4175

"From the " voice on the phone " to the salesman, to the architect taking measurements to the workman - all were so lovely, helpful, friendly and instilled confidence in us !! "
 
 
 
 
 
 


Review 21 Nov 2017
Recommended by customer in KY12
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
56.0770, -3.4566
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit a grey on white GRP composite door and fanlight.

 
Cost: £1630

"Fantastic service from show room to completion. Very knowledgeable staff. Tidy job. Thanks highly recommend. Jill.
"
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in KY5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.1569, -3.3207
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows and doors fitted throughout the house. Excellent job. First class service.

"Excellent service from a first class team."
 
 
Team:
Barry
 
 
 


Review 9 Nov 2017
Recommended by customer in K41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit:
Rosewood on white UPVC windows and a door. White UPVC windows and 1/2 panel/ 1/2 double glazed door.
 
Cost: £7045

"My doors and windows are excellent quality. The workmen were friendly and very competent. Dust
sheets were every where and they cleaned up as they went. I am delighted with the finished job. They even fitted a new dog flap! I would certainly recommend Fife Windows & Doors Ltd to anyone. "
 
 
 
 
 
 


Review 27 Oct 2017
Recommended by customer
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new double glazed window.
 
Cost: £5415

"Brilliant job."
 
 
 
 
Team:
Davie Penman Davie Moore
 
 
 


Review 26 Oct 2017
Recommended by customer in KY15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.3182, -3.1220
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new entrance doors.
 
Cost: £2425

"Very happy with the job."
 
 
 
 
Team:
D Panman D Moone
 
 
 


Review 20 Oct 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4880, -2.8132
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 supply and install 2 Double glazed UPVC casement style windows to the front of my new property at Monifieth.
 
Cost: £2400

"Fife windows had previously supplied and fitted new doodle glazed UPVC windows and front of property decorating paneling and front door at my previous property, which they completed on time professionally and expediently. Their price was also comparative to other similar companies in our area. For this reason I enlisted their product and services again at my new address and received the same professional and courteous service. I would recommend Fife windows to any family and friends."
 
 
 
 
Team:
Gary And His Team
 
 
 


Review 9 Oct 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.0950, -3.2144
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sun room with guardian roof and neon window in existing kitchen
 
Cost: £23000

"Great firm with a lovely lunch of men working for them and their customer service is first class"
 
 
 
 
 
 


Review 6 Oct 2017
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3107, -3.0101
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install 1 x Ext front door
1 x Ext rear door
1 x Ext French windows
 
Cost: £5000

"Quality products at reasonable price. Fitters had to return to correct facings on rear door, but this was done promptly and courteously. "
 
 
 
 
 
 


Review 3 Oct 2017
Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.1562, -3.3275
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new composite door and frame.
 
Cost: £1170
 
 
 
 

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