Esk Glazing

Basin View
Montrose
Angus
DD10 8DE

56.7133, -2.4715

Double Glazing & Conservatories

Listed under:  Conservatories, Doors, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
99% recommended   Rating 9.5/10
581 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 581 reviews since 2010
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Perfect finish and very efficient."   more
 
" Very professional service from initial quote to installation. If I had any questions admin staff always answered and very friendly. The guys who completed installation arrived on time everyday. Wor...."   more
 
" No complaints. Installers were excellent and I did not experience a lot of inconvenience during work."   more
 
" From start to finish the project was friendly and professional. Slight problem was rectified quickly. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 7
arrived 14
C 27
certainly 6
class 12
clean 39
cleaned 9
contact 6
courteous 8
definitely 14
Delighted 19
door 33
Doors 12
efficient 30
ESK 50
excellent 83
finish 18
finished 13
fitted 16
fitters 16
friendly 36
friends 14
Glazing 49
good 59
Great 15
happy 54
helpful 26
highly 17
installation 31
Installers 12
mess 14
pleasant 15
pleased 56
polite 25
product 16
professional 40
quality 23
quickly 17
quote 12
recommend 44
recommended 15
satisfied 15
service 54
standard 18
team 32
tidy 47
window 27
windows 41
workmanship 17
workmen 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Jun 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4654, -2.8673
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Back door and french door.
 
Cost: £2500
 
 
 
 


Review 21 May 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4950, -2.9962
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Patio doors.
 
Cost: £1150

"Perfect finish and very efficient."
 
 
 
 
Team:
Paul Dean
 
 
 


Review 19 May 2018
Recommended by customer in DD3
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.4927, -3.0222
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full windows replaced with double glazing and front door and back door.
 

"Very professional service from initial quote to installation.
If I had any questions admin staff always answered and very friendly.
The guys who completed installation arrived on time everyday.
Work was carried out to a very high standard.
Everything was cleaned and tided as if no work had been done.
Would 100% recommend."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.4724, -3.0214
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows for all rooms in home.
 
Cost: £5260

"No complaints.
Installers were excellent and I did not experience a lot of inconvenience during work."
 
 
 
 
Team:
Paul Dean
 
 
 


Review 26 Mar 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4691, -3.0512
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 10 D/G windows and 2 composite doors. Plus roof line.
 
Cost: £15000

"From start to finish the project was friendly and professional.
Slight problem was rectified quickly. "
 
 
 
 
 
 


Review 8 Mar 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4750, -2.9226
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Front door.
 
Cost: £1416
 
 
 
 


Review 27 Feb 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4299, -2.9686
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double glazed windows and doors throughout.
 
Cost: £4417

"Generally very pleased with work.
Day 2 brought new bedroom window which was about 2 feet too small.
This meant I had to wait approx 3 weeks to get the job finished and I had hassle of moving furniture and blind again.I asked for financial compensation which they happily agreed to."
 
 
 
 
 
 


Review 15 Feb 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4548, -3.1194
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £9000
 
 
 
 


Review 6 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4784, -2.8430
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new back door and removal of old door.
 
Cost: £1145

"Quick efficient, clean, fully explained and two small follow up jobs completed with no fuss."
 
 
 
 
 
 


Review 30 Jan 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4697, -2.9795
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double glazing.
 
Cost: £3300

"Very happy with my new windows.
Grant and his colleague were very friendly and professional.
Worked well and on leaving the rooms were left very clear and tidy.
Staff from ESK Glazing were also to be recommended for there service given."
 
 
 
 
Team:
Grant
 
 
 


Review 23 Jan 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.4646, -3.0249
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove metal-framed sliding patio door/panel and replace with white PVCU french doors and side panel.
Cat flap and mounting to be fitted as supplied by customer in side panel with made-to-measure slot
 
Cost: £1720

"Very pleased with the work and result, so is the cat.Doors and flap work a treat."
 
 
 
 
Team:
Ewan Garry
 
 
 


Review 16 Jan 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4700, -2.8539
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of double glazed door on porch
 
Cost: £975

"Installation carried on time, very efficiently.
Delighted with result."
 
 
 
 
Team:
Grant Jordan
 
 
 


Review 2 Jan 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4771, -2.8405
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace front bay windows (double glazed).
 
Cost: £3000

"Very pleased with the work carried out. Team were friendly and polite and very tidy. Windows are good quality and there was very little disruption to decor etc. Problem with cill was sorted out very quickly with no problems. "
 
 
 
 
 
 


Review 13 Nov 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4739, -2.8461
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Remove of old door
2) Installation of UPVC 1/2 panel door.
 
Cost: £1540

"The ordering process was very straight forward.
The door was ready for installation within the agreed time frame.
The installation team arrived promptly on the agreed day and performed the installation with a minimum of full and no problems arose.
All minimum including the old door was removed and the site left clean and tidy.
I am delighted with my door and with my experience with the whole ESK team."
 
 
 
 
Team:
George Shona Gary Garry Daniel
 
 
 


Review 10 Nov 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4821, -2.9704
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 windows.
 
Cost: £1388

"Very happy with the work carried out. "
 
 
 
 
 
 


Review 3 Nov 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.484169, -2.845484
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of double glazing windows and doors.
 
Cost: £7500

"Work carried out as promised and would recommended to others. "
 
 
 
 
Team:
Paul Dean
 
 
 


Review 20 Oct 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
56.4691, -2.9949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 18 Oct 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4666, -3.0243
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of windows,doors and large patio doors.
 
Cost: £8480

"All work was done to a high standard with attention to detail. There was some unavoidable damage to internal plaster work, an electric socket and external cement all of which was fixed by workmen organised by Esk Glazing at their expense. "
 
 
 
 
 
 


Review 21 Sep 2017
Recommended by customer in DD8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.6282, -2.7695
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace six windows and one door.
 
Cost: £5415

"Excellent job carried out. Very professional. Workers were very pleasant and polite, and left the house clean and tidy. very reasonable prices."
 
 
 
 
Team:
Grant Daniel
 
 
 


Review 19 Sep 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4919, -2.9626
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door.
 

"Very efficient, friendly and very tidy."
 
 
 
 
 
 

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