Castle Electrical Services Ltd

30 Sarah West Close
NORWICH
Norfolk
NR2 2TE
52.6233, 1.2850

Electrical Contractors

www.castle-electrical.org.uk

castle.electrical@btconnect.com

01603 628 688

07771 512 876

Listed under: Burglar Alarms and Security Systems, Electricians

100% recommended: 9.7/10
43 reviews since 2010

Satisfaction Ratings

Overall Rating		9.7/10

Quality		9.7/10

Tidy		9.6/10

Service		9.8/10

Value		9.5/10



Good Practice

Charges	100%

Timing	100%

Payment	91%

Reliable	100%

Invoice	98%

Guarantee	82%

Recent Reviews

" Very good service." more

" Brilliant service, would recommend." more

" Excellent service very professional, reliable and friendly. Trusted them completely and will be using again." more

" I have used this firm before on one occasion when it was extremely difficult to work out what was causing the problem. It was fixed! I have asked the ...." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Castle Electrical Services Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 15 Feb 2012 Recommended by customer in Thetford, IP25 52.5674, 0.8290 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £168

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Very good service."

Review 27 Jan 2012 Recommended by customer business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £114

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Full periodic test report.

"Brilliant service, would recommend."

Review 9 Jan 2012 Recommended by customer business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £1434

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

New dual RCD board, full test, thinking of cables, new main ring, extra sockets, extra lights, amongst other things!

"Excellent service very professional, reliable and friendly. Trusted them completely and will be using again."

Review 23 Dec 2011 Recommended by customer in Norwich, NR4 52.6115, 1.2657 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £108

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"I have used this firm before on one occasion when it was extremely difficult to work out what was causing the problem. It was fixed! I have asked the firm to come & do a routine job in the New Year when they have time."

Review 23 Dec 2011 Recommended by customer business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £54

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		6/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting 1-fused outlet for 1-single socket.

"Very polite and efficient service."

Review 2 Dec 2011 Recommended by customer in Norwich, NR8 52.6599, 1.1975 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £732

Satisfaction Ratings

Overall Rating

10/10

Show All


Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Very professional, very prompt, very tidy when doing worked honest & trustworthy. Excellent."

Review 25 Nov 2011 Recommended by customer business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £264

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Review 7 Oct 2011 Recommended by customer in Norwich, NR6 52.6614, 1.2692 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £2500

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"I would recommend this company. The quality of the work was excellent. The work was completed on time and disruption kept to a minimum."

Review 5 Oct 2011 Recommended by customer in Norwich, NR7 52.6492, 1.3475 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £940

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Check, test and update electrics in my home.

"I was very happy with the way the work was carried out, from the first visit to the completion of the work. I felt I could trust the people and the work and would highly recommend them."

Review 14 Sep 2011 Recommended by customer in Beccles, NR34 52.4695, 1.5433 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £102

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Test & inspection.

"Excellent service"

Review 28 Aug 2011 Recommended by customer in Norwich, NR2 52.6325, 1.2713 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £102

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Full periodic test and inspection.

"Expected the work to be completed on the Tuesday, but was done early and the full report was hand delivered to me first thing Monday morning. Amazing service! Will definitely use again in the future."

Review 8 Aug 2011 Recommended by customer business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £905

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Update electrical system.

"Friendly efficient service will recommend."

Review 1 Aug 2011 Recommended by customer in Dereham, NR20 52.6616, 1.0191 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £102

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Electrical test.

"This is a professional company that offers good value for money. I am very happy."

Review 1 Aug 2011 Recommended by customer in Dereham, NR20 52.6616, 1.0191 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £102

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Electrical test.

"This is a good company. Very professional. I will definitely be using them again. Very happy."

Review 21 Jul 2011 Recommended by customer in Norwich, NR3 52.6475, 1.3051 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £48

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Very quick and efficient. Everything fully explained."

Review 20 Jul 2011 Recommended by customer in Norwich, NR2 52.6231, 1.2733 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £384

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Review 5 Jul 2011 Recommended by customer in London, N10 51.6033, -0.1468 business Castle Electrical Services Ltd http://www.referenceline.com/electrical_contractors-in-norwich-castleelectricalservicesltd-32381	Cost: £149

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved