Paul Brister Electrical

52 Blofield Corner, Blofield Heath
Norwich
Norfolk
NR13 4RT

52.6497, 1.4368

Electrical Contractors

Listed under:  Electricians, PAT Testing, Security Lighting
100% recommended   Rating 9.7/10
116 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 116 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very prompt, amiable, clean, courteous, experienced, qualified, conscientious, accurate, clean worker."   more
 
" Used Paul before. Good quality work. Very professional. Charges reasonable."   more
 
" Very pleasant, efficient worker, excellent attention to detail. "   more
 
" Paul came at extremely short notice, carried out the work quickly and tidily and also gave me some follow up advice on other electrical matters. He was extremely knowledgeable and gave good advice. I ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 95%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
agreed 4
arrived 5
Brister 12
certainly 3
Charges 4
clean 6
clearly 3
definitely 3
efficient 10
efficiently 3
electrical 8
electrician 5
excellent 19
explain 4
explained 8
extremely 6
family 3
fitted 3
friendly 11
friends 6
future 5
Good 22
great 5
happy 13
having 3
helpful 17
Highly 4
man 3
neat 4
need 4
needed 8
nice 3
notice 3
Paul 42
person 5
pleasant 12
Pleased 12
polite 9
professional 18
prompt 6
reasonable 6
recommend 19
recommended 5
reliable 7
satisfaction 6
service 10
tidy 13
value 5
workmanship 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 4 Jan 2018
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6461, 1.4130
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Add weatherproof socket in car port spurred from RFC
 
Cost: £80

"Very prompt, amiable, clean, courteous, experienced, qualified, conscientious, accurate, clean worker."
 
 
 
 
 
 


Review 21 Dec 2017
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
52.6116, 1.2501
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace light fitting in kitchen ceiling.
Replace & fit outside light.
 
Cost: £76

"Used Paul before.
Good quality work.
Very professional.
Charges reasonable."
 
 
 
 
 
 


Review 13 Dec 2017
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.7041, 1.4058
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting light in dining area. Installing heated towel rail. Fitting socket in cupboard.
 
Cost: £290

"Very pleasant, efficient worker, excellent attention to detail. "
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6330, 1.3465
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I asked Paul to repair a broken light fitting and fit a new TV aerial socket.
 
Cost: £42

"Paul came at extremely short notice, carried out the work quickly and tidily and also gave me some follow up advice on other electrical matters. He was extremely knowledgeable and gave good advice. I would absolutely recommend him without hesitation. "
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6148, 1.2532
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Show All
 
 
Customer Review
 
0. Electric smoke alarm.
1. Fitting exterior light.
2. Fitting Interior light under stairs and rewiring for same ___ old electrics to facilitate new garage door.
 

"Very "tiddly" jobs executed with patience and efficiency at a good price!"
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5323, 1.4750
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace MCB in fuse box. Install a junction box for the hob.
 
Cost: £107

"He was a helpful, polite accommodating person. He went out of his way to source materials to get the work done. Would certainly recommend him to family /friends. He kept me informed all the time I was waiting for the materials to became available. "
 
 
 
 
 
 


Review 6 Nov 2017
Recommended by customer in NR14
52.6098, 1.3221
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing 2x outdoor lights and 3x indoor smoke alarms.
 
Cost: £180
 
 
 
 


Review 30 Oct 2017
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7940, 1.2503
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit wall heater in shower room.
 
Cost: £170

"Excellent, as usual."
 
 
 
 
 
 


Review 24 Oct 2017
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.7679, 1.5286
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Light switches.
 
Cost: £141

"Demonstrated considerable honesty!"
 
 
 
 
 
 


Review 16 Oct 2017
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6601, 1.3327
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Outside electrical plugs
 
Cost: £226

"Excellent work. Kept to agreed charges. Very happy to have Paul do further work."
 
 
 
 
 
 

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