M S J Electrical Services

24 Step Row
Dundee
Angus
DD2 1AG

56.4553, -2.9915

Electrical Services & Security Systems

Listed under:  Burglar Alarms and Security Systems, Electricians
100% recommended   Rating 9.8/10
206 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 206 reviews since 2005
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the work and will use again."   more
 
" I have had this firm preciously and would have no others."   more
 
" Work carried out. Punctual and efficiently."   more
 
" very well in all aspects. Would certainly recommend them to others."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 91%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 82%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 6
agreed 4
arrived 3
aspects 4
certainly 6
class 11
clean 5
cleaned 4
contact 3
definitely 6
efficient 12
efficiently 11
Electrical 13
excellent 39
Explained 6
extremely 7
finish 6
Friendly 35
future 6
good 21
great 5
happy 8
helpful 16
highly 15
J 5
Kenny 11
manner 7
mess 5
MSJ 10
pleasant 10
pleased 17
Professional 14
Prompt 12
promptly 5
quick 6
quickly 13
reasonable 8
recommend 27
Recommended 7
reliable 12
satisfactory 5
satisfied 5
service 46
Services 9
standard 16
team 6
tidy 10
trustworthy 5
usual 9
working 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Jun 2018
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4612, -3.0287
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- An extra light switch for the other side of garage.
- Fixing / installing security light outside.
- Fitting 2 double socket.
 
Cost: £270

"Very happy with the work and will use again."
 
 
 
 
 
 


Review 7 Jun 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4746, -2.8924
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trace faults on lights install temporary pendant
and replace with new.
 
Cost: £96

"I have had this firm preciously and would have no others."
 
 
 
 
 
 


Review 19 May 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4552, -2.9959
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Fix faulty light fighting and replace bulbs.
 
Cost: £191

"Work carried out.
Punctual and efficiently."
 
 
 
 
 
 


Review 27 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4746, -2.8477
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £48

"very well in all aspects.
Would certainly recommend them to others."
 
 
 
 
 
 


Review 26 Apr 2018
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4550, -3.0001
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and fitting 10 new communal stairwell, light fitting. 5 carport bulkhead fittings.
 
Cost: £1353

"Preliminary discussion of choice of fitting in three occasions were extremely useful.
Work was completed swiftly when decisions were finalized."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD4
 My Age: 60 - 69 
56.4733, -2.9458
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door bell.
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4784, -2.9783
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change over light fittings.
 
Cost: £38

"Have used M S J Electrical Services several times and cannot recommend enough, excellent service.
The most honest companies I have used."
 
 
 
 
Team:
Kenny
 
 
 


Review 28 Mar 2018
Recommended by customer in DD2
56.4548, -2.9941
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very helpful.
Very good."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4898, -2.8880
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of faulty electrical parts in bathroom lighting system.
 
Cost: £104

"Cannot recommend Kenny and his team highly enough.
Professional, friendly and reliable service at a fair price.
Has done work for myself over the last 3+ years and cannot fault them.
"
 
 
 
 
 
 


Review 8 Mar 2018
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4608, -3.0091
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed single socket under my stairs.
 
Cost: £53

"Fantastic service. Excellent communication from start to finish. Came really quickly to give an estimate, and was back before the end of the week to do the work. Nothing was too much trouble for the guys would highly recommend."
 
 
 
 
 
 


Review 7 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.5381, -2.8187
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting double socket within garage.Suitable for outdoor use.
 
Cost: £132

"As usual very satisfied with work. Totally reliable and high standard of work."
 
 
 
 
Team:
Kenny And Son
 
 
 


Review 7 Mar 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
56.4568, -3.0176
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of LED ceiling lights.
 

"Highly recommended,excellent in all aspects. "
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4677, -2.8770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install PIR light and emergency light.
 
Cost: £174

"First class job as always."
 
 
 
 
 
 


Review 26 Feb 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4547, -2.9869
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install double socket outlets in hall and dining room.
 

"In a large house built in 1840 others had found it impossible to install the socket in the hall.
MSJ Electrical managed to fit both sockets in a very short time for the work involved."
 
 
 
 
 
 


Review 17 Jan 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4677, -2.8770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
P.A.T. Electrical appliance testing.
 
Cost: £118

"First class service as always."
 
 
 
 
 
 


Review 16 Jan 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4714, -3.0093
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Various small jobs for several properties and install fire detecting.
 

"Good, quick and reasonable pricing."
 
 
 
 
 
 


Review 19 Dec 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4757, -2.9928
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing an electric fire.
 
Cost: £52

"I was pleased with there work. Their attendance was quick and were clean and tidy. "
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4637, -3.0559
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various jobs including floorbase fitting and removal, lighting changes and socket installations. Last job, relocating a floorbase.
 
Cost: £72

"MSJ are professional, efficient and always complete in time with no fuss in a busy office. kenny and the boys are great to work with."
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4722, -3.1119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitting 2 Breakers and rewiring the "Fuse" Box. Also rewired the soler panel to the fuse box which had not included a breaker when fitted by solar power company 2 yrs ago
 
Cost: £103

"Excellent service. From call-out to job being done (including ordering the 2 breakers from stockest) took less than 24hrs. Highly recommended"
 
 
 
 
 
 


Review 2 Nov 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4583, -2.9941
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move light switches and replace plates. New light fixings X 6.
 
Cost: £200

"Very happy with work carried out."
 
 
 
 
 
 

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