Ion Electrical (Scotland) ltd

Spalding House, 90-92 Queen Street
Broughty Ferry
Dundee
DD5 1AJ

56.4685, -2.8782

Electrician

Listed under:  Electricians
100% recommended   Rating 10/10
11 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 11 reviews since 2019
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Always punctual, polite and very tidy workers Standards really high quality. Highly recommended. "   more
 
" Dave and Alan are very pleasant and tidy workmen. They turn up to do the work prepared and on time!"   more
 
" Turned up when he said would carry out the work. Price was agreed before hand, nothing extra charged. Very personable and was very respectful in my home. I would highly recommend this company. Good va...."   more
 
" Ion Electrical turned up on time and during the work carried out were very friendly and committed to the job. There was no mess left behind and I'm now the happy owner of a cosy home. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
Alan 2
Dave 3
Electrical 3
friendly 2
happy 5
Highly 2
Ion 2
polite 2
quality 3
really 2
recommend 2
recommended 3
satisfied 2
tidy 2
turned 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 14 Mar 2019
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4980, -2.7322
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several electrical tasks
Rewire kitchen
New fuse box
External wiring.
 

"Always punctual, polite and very tidy workers
Standards really high quality.
Highly recommended.

"
 
 
 
 
Team:
David Ramsay Alan Allardice
 
 
 


Review 21 Feb 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4851, -3.1167
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bathroom lights, adding new lights and fan. Re wiring for new bathroom cabinet and removing old wiring.
 
Cost: £273
 

"Dave and Alan are very pleasant and tidy workmen. They turn up to do the work prepared and on time!"
 
 
Team:
Dave and Alan
 
 
 


Review 5 Feb 2019
Recommended by customer in PH2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.3934, -3.2151
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed down lights in my hall. Supplied and fitted
 
Cost: £300

"Turned up when he said would carry out the work. Price was agreed before hand, nothing extra charged. Very personable and was very respectful in my home. I would highly recommend this company. Good value for excellent quality and service."
 
 
 
 
Team:
David
 
 
 


Review 25 Jan 2019
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4617, -2.9683
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new sockets and lights in bar area.
 
Cost: £600

"Really happy with the job done - Minimal disturbance to the pub - Really friendly polite guys"
 
 
 
 
Team:
Dave Alan
 
 
 


Review 25 Jan 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4744, -2.8532
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Thermostatic heating control supplied and fitted
 
Cost: £50

"Ion Electrical turned up on time and during the work carried out were very friendly and committed to the job. There was no mess left behind and I'm now the happy owner of a cosy home. "
 
 
 
 
Team:
Dave Ramsay Alan
 
 
 


Review 24 Jan 2019
Recommended by customer in PH2
56.3947, -3.4325
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 2 electric panel heater(commercial)
 
Cost: £800

"Happy to recommend would use services again"
 
 
 
 
 
 


Review 21 Jan 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4685, -2.8782
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Labour 26/9/18 and 17/9/18.
Led light fitting.
5' LED Batten
LED Lamps
 
Cost: £150

"Both Dave and Alan visited my premises gave me their thoughts and advice which I took.
I agreed to all works and the job was carried out very professional on time and on budget.
Very satisfied customers "
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in PH1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.3902, -3.4840
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewire hallway for electrics, lighting, bell and relocate BT master socket(phone)
 
Cost: £475

"I was very happy with Ion Electrical. I have asked them back to quote on other work."
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4788, -2.9515
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of light fittings both interior and exterior
 
Cost: £150

"The job was carried out very efficiently, on time and to the quoted price. No complaints at all. Have recommended the business to others who have had work done and who have been equally happy with the quality of the work and the price."
 
 
 
 
 
 


Review 16 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
56.4785, -2.8259
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Varied and multiple jobs. Replacement consumer unit / sockets and lights to move. Complex works terminating light and power to a garden.
 
Cost: £350

"Dave and Teams work is to a very high standard and competitively priced. They do the job the way I expect it to be done and I am fussy. Personally I would not use any other electrical team or company. "
 
 
 
 
Team:
Dave Alan
 
 
 


Review 14 Jan 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4839, -2.8379
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re positing of main electric box and subsequent wiring
 
Cost: £550

"They came early morning and stayed until other companies had finished their work. And we were very satisfied with the job. They have also done other smaller jobs in our house and we have found their very reasonable priced. We have already recommended them to friends."
 
 
 
 
 
 

Back to top

1