SPARKYCHICK Limited

50 Pentwyn Terrace, Marshfield
Cardiff
Glamorgan
CF3 2UL

51.5303, -3.0628

Electrician

Listed under:  Electricians
100% recommended   Rating 10/10
5 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 5 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy from start to finish. Christina is very reliable and very good at what she does. Christina talked me through every thing that needed to be done an was very clean an tidy after the job was f...."   more
 
" Christina's work is top quality. She obviously takes great pride in doing an outstanding job. She makes suggestions, and points out options where customers could make energy efficiency improvements a...."   more
 
" I initially contacted SparkyChick through her website and her reply was prompt and informative. She went through her charges and set a time to visit to check out what was required and how long the job...."   more
 
" Very professional service from the first phone call, communication was excellent but most importantly the work was to an extremely high standard. Would recommend and definitely use agin."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

confident 2
definitely 2
finish 2
friendly 2
happy 2
professional 2
recommend 2
recommended 2
talked 2
agin 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 20 Dec 2017
Recommended by customer in CF3

 I'm: Male 

51.5308, -3.0635
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am very happy with the service from sparkychick. Christina showed up on time an carried out the job very efficiently. I will definitely recommend her to friends an family.

"Very happy from start to finish. Christina is very reliable and very good at what she does. Christina talked me through every thing that needed to be done an was very clean an tidy after the job was finished. I would definitely recommend her to everyone."
 
 
Team:
Christina
 
 
 


Review 2 Dec 2017
Recommended by customer in NP20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.5702, -3.0103
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Christina started the rewiring of my house, doing as much as can be done before the builder does the next phase, removed illegal wiring, installed fire safety equipment
 
Cost: £520
 

"Christina's work is top quality. She obviously takes great pride in doing an outstanding job. She makes suggestions, and points out options where customers could make energy efficiency improvements and cost savings. I am really happy with her work"
 
 
Team:
Christina
 
 
 


Review 30 Aug 2017
Recommended by customer in CF23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5177, -3.1589
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
SparkyChick fitted new ceiling lights in my living room and dining room.
 
Cost: £45
 

"I initially contacted SparkyChick through her website and her reply was prompt and informative. She went through her charges and set a time to visit to check out what was required and how long the job would take so she could give me a more precise quote. She said she would do the job then if she could. She turned up at the agreed time. She clearly knows her stuff and talked me through what the job entailed and potential problems that might arise. She did the job there and then and was efficient and friendly throughout. I think her rates are very reasonable and I was pleased that she invoiced me rather than expecting cash in hand as so many people do. This was not a very complicated job, but I feel confident that she could take on a more complex job. I would not hesitate to use her again and have recommended her to all my friends."
 
 
Team:
Christina
 
 
 


Review 20 Aug 2017
Recommended by customer in Np10
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5567, -3.0164
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 outside lights fitted which required new wiring and a couple of sockets in inside the h
 
Cost: £150
 

"Very professional service from the first phone call, communication was excellent but most importantly the work was to an extremely high standard. Would recommend and definitely use agin."
 
 
Team:
Christina
 
 
 


Review 19 Feb 2017
Recommended by customer in Cf3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5350, -3.0724
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Suply and fit electronic house alarm system
 
Cost: £600
 

"Technically competant and confident, friendly and helpful, professional from start to finish..strongly recommended. A very impressive young lady."
 
 
Team:
Christina
 
 
 

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