Broughty Electrical

27 Redcastle Crescent
Dundee

DD5 3NF

56.4781, -2.8794

Electrician

Listed under:  Alarm & Security Systems, Electricians
100% recommended   Rating 9.9/10
8 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 8 reviews since 2018
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Would recommend Broughty Electrical to anyone, very reliable and trusting, carry's out work on time and completed on time."   more
 
" Work carried out as planned. Jamie very reliable and work to a high standard. He also left all areas clean and tidy. I have recommend him to friends and family and would have know hesitation in havi...."   more
 
" Broughty electrical were professional, friendly and carried out work to a very high standard. Work was completed on time and the house was left clear and tidy. Always turned up as and when agreed and ...."   more
 
" Very happy with work and price. Would recommend to friend and family."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Broughty 2
Electrical 3
family 3
friends 2
future 2
happy 2
Jamie 2
recommend 3
reliable 2
standard 2
tidy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Jun 2018
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4701, -2.9690
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 14 Jun 2018
Recommended by customer in KY8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.1979, -3.0245
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
wired up 3 heating systems for me.
 
Cost: £360

"Would recommend Broughty Electrical to anyone, very reliable and trusting, carry's out work on time and completed on time."
 
 
 
 
 
 


Review 12 Jun 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
56.4771, -3.0054
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new sockets light switches and lights.
 
Cost: £150

"Work carried out as planned. Jamie very reliable and work to a high standard. He also left all areas clean and tidy. I have recommend him to friends and family and would have know hesitation
in having him back in the future."
 
 
 
 
Team:
Jamie
 
 
 


Review 11 Jun 2018
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4771, -2.9470
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full kitchen rewire including face plates on sockets, spotlights on ceiling and under unit lighting.
 
Cost: £650

"Broughty electrical were professional, friendly and carried out work to a very high standard. Work was completed on time and the house was left clear and tidy. Always turned up as and when agreed and were happy to discuss / carry out any changes that were required. I would definitely use Broughty electrical in the future and would have no hesitation recommending them to family and friends. "
 
 
 
 
 
 


Review 8 Jun 2018
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4749, -2.9915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New led lights.
 
Cost: £130

"Very happy with work and price. Would recommend to friend and family."
 
 
 
 
 
 


Review 6 Jun 2018
Recommended by customer in KY5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.1456, -3.2618
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking fans for faults replacing faulty parts and commission.
 
Cost: £204

"Work was done to a timely and high standards. "
 
 
 
 
 
 


Review 5 Jun 2018
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4773, -2.8687
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency last minute call out to fix electric board.
 

"Our electricity for the whole house kept cutting out. It was sub zero outside and we had a new born and a 2 years old so it was a bit of an emergency
as we had already had one night without any heating and electricity. Brought electrical
attended within 30 minutes of the call even though there was loads of snow. Fixed it within 30 minutes and didn't charge! Great Lad."
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in DD5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.474712, -2.867157
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-wired all the shop. Added in extra sockets Replaced old/faulty heater. Fire alarm fitted.
 

"Jamie was fantastic, so helpful. Went over and above to make job run smoothly and kept me at ease throughout. Couldnt recommended enough. "
 
 
 
 
Team:
Kimberly
 
 
 

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