Kernow Sparks

Polviscar, Underlane
Helston
Cornwall
TR13 0EJ

50.1510, -5.2052

Electrician

Listed under:  Electricians
100% recommended   Rating 9.9/10
7 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 7 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very friendly and helpful in explaining what was required on surveying job. Agreed date and time and came and did as described testing of existing install before final connection to mains and certifi...."   more
 
" Dave responded positively in our hour of need fitting us in at the end of his working day and despite having a current full work load. Other electricians in the local area had declined our business or...."   more
 
" We were very pleased with the standard and quality of the work carried out, and would highly recommend this company We have ourselves booked further Electrical work to be carried out in a few weeks t...."   more
 
" Dave Reskelly was recommended to me. He was very quick to respond to my request of a quote. He was prompt and professional. He was able to source down lights as per my requirements and was able to sta...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advised 2
Dave 3
definitely 2
electrical 3
electrician 3
highly 3
Kernow 3
money 2
previously 2
professional 4
prompt 3
quick 2
reasonable 2
recommend 3
recommended 3
reliable 2
Sparks 3
standard 2
tidy 2
value 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Jan 2018
Recommended by customer in TR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.1677, -5.2522
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tested and inspected garage installation and connected to house. excellent service and good value for money.

"Very friendly and helpful in explaining what was required on surveying job.
Agreed date and time and came and did as described testing of existing install before final connection to mains and certification.

All done in the time previously advised and quoted along with the cost.

"
 
 
Team:
Dave Reskelly
 
 
 


Review 28 Nov 2017
Recommended by customer in TR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.1121, -5.2658
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Diagnosis of a tripping fault - a dead short between neutral and Earth in the house socket ring circuit. Carry out repair to the damaged circuit and testing the circuit iaw BS 7671:2008(2015).
 
Cost: £153
 

"Dave responded positively in our hour of need fitting us in at the end of his working day and despite having a current full work load. Other electricians in the local area had declined our business or had let us down without explanation. Dave was totally professional, utterly reliable and a really pleasant individual too. Very tidy and respectful of my property, he explained the issues in terms I could understand. His customer facing manner is first class, and he sorted out the issues giving value for money. Dave is definitely my ‘go to’ electrician going forwards."
 
 
Team:
Dave Reskelly
 
 
 


Review 10 May 2017
Recommended by customer in TR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.2064, -5.3076
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Consumer unit fitted to meet current regulations Also Garage Electrics MCB replaced All Electrics tested & Certificates issued. The previous Consumer unit was constantly tripping possibly caused by overload
 
Cost: £300
 

"We were very pleased with the standard and quality of the work carried out, and would highly recommend this company
We have ourselves booked further Electrical work to be carried out in a few weeks time
"
 
 
Team:
Dave Reskelly, Kernow Sparks Electrical Services
 
 
 


Review 15 Oct 2016
Recommended by customer in TR1

 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.2591, -5.0856
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2nd fix of previously installed new kitchen circuits to consumer unit, fit 6 x down lights and various sockets and appliance supply points.
 
Cost: £240
 

"Dave Reskelly was recommended to me. He was very quick to respond to my request of a quote. He was prompt and professional. He was able to source down lights as per my requirements and was able to start earlier than previously advised. The work was done to a high standard, he was also very accommodating, allowing me to do some related non electrical work along side him to reduce my labor cost. I highly recommend his services."
 
 
Team:
Dave Reskelly
 
 
 


Review 9 Jun 2016
Recommended by customer in TR12
50.0258, -5.2460
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Testing & Installation of lighting & outside power points

"Dave (Kernow Sparks) has completed work for us on 3 occasions and every time the work has been exemplary. Very professional, tidy and neat work. Reasonable and fair costs and reliable work. He is now our first call electrician. We would have no hesitation in recommending Kernow Sparks. 10 out of 10!"
 
 
 
 


Review 25 Apr 2016
Recommended by customer in TR14
50.2159, -5.2724
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Consumer Box/Inspection

"Highly recommend Kernow Sparks for professionalism and reliability and value for money. Recommended in the first instance and was proved every inch of their recommendation. Prompt, quick, professional and meticulous. Will definitely be using Kernow Sparks for any electrical work in the future and suggest everyone use them for a job extremely well performed."
 
 
 
 


Review 7 Aug 2015
Recommended by customer in TR18
50.1112, -5.5524
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Instalation of new wiring/equipment/repairs etc.

"Exceptional service and attention to detail. Prompt, personable, knowledgeable service with very reasonable charges. Every household needs an electrician they can trust and rely on, Kernow Sparks is recommended without hesitation."
 
 
 
 

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